LiveChat: Live Chat App

LiveChat: Live Chat App

定價
每月 $24 起。 提供免費試用。
評分
4.5 (56)
開發者
TEXT

LiveChat helps you grow sales, give shopping advice, and answer customer questions in real-time

With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes depending on the visitor's behavior on a specific page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store.

With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes depending on the visitor's behavior on a specific page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store. 更多
  • See what's in a customer's cart with a real-time cart preview.
  • Engage shoppers with coupons, deals, and announcements.
  • Send product recommendations linking to the product pages in your store.
  • Check past order history and review order notes from customers.
  • Integrate with the most popular messaging apps like Messenger and WhatsApp.

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

結帳頁面, Mailchimp, Facebook, Messenger, Zapier, WhatsApp, Instagram

定價

Starter

$24 /月

或每年 $240,可省 17% 的費用

  • 60-day chat history
  • Basic chat customization
  • Asynchronous communication
  • AI features

14 天免費試用

Team

$49 /月

或每年 $492,可省 16% 的費用

  • Everything from Starter
  • Unlimited chat history
  • Full chat customization
  • Chat reporting
  • Chat tagging
  • Canned responses
  • Multiple chat campaigns

14 天免費試用

Business

$69 /月

或每年 $708,可省 14% 的費用

  • Everything from Team
  • Advanced AI features
  • Advanced reporting
  • Geolocation chats routing
  • Work scheduler
  • Apple Messages for Business

14 天免費試用

所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項

評價 (56)

整體評分
4.5
各級評分數量
  • 66% 的評分為 5 顆星
  • 13% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 14% 的評分為 1 顆星
2024年10月17日

As the director and founder of X NIHILO, I've experienced firsthand the transformative power of LiveChat for our customer service operations. Integrating LiveChat into our e-commerce website has been one of the best decisions we’ve made, and I want to share the key benefits that can encourage other businesses to adopt this tool.

1. Enhanced Customer Engagement: LiveChat has allowed us to engage with our customers in real-time. The instant communication has made it easy for us to address inquiries, provide support, and guide users through their shopping journey. This immediacy fosters trust and enhances customer satisfaction.

2. Improved Conversion Rates: With LiveChat, we’ve seen a noticeable increase in our conversion rates. By answering questions on the spot and assisting customers who may be hesitating, we’ve effectively turned potential drop-offs into successful sales.

3. Valuable Insights: The analytics provided by LiveChat have been invaluable. We can track customer interactions, identify common queries, and understand user behavior on our site. This data helps us refine our offerings and improve the overall shopping experience.

4. User-Friendly Interface: Setting up LiveChat was a breeze! The intuitive interface makes it easy for our team to navigate and manage conversations, ensuring that we can focus on providing excellent service without getting bogged down by complicated software.

5. Flexible and Customizable: LiveChat allows for a high level of customization. We’ve tailored the chat experience to match our brand, and the ability to set automated greetings and responses has streamlined our service, allowing us to be available even outside of business hours.

6. Exceptional Customer Support: The support team behind LiveChat has been incredibly responsive and helpful. Whenever we’ve had questions or needed assistance, they’ve been there to guide us, making us feel valued as a customer.

In conclusion, I wholeheartedly recommend LiveChat to any e-commerce business looking to elevate their customer service experience. The benefits we've gained have been substantial, and I believe other businesses will find the same value. Don’t hesitate—give LiveChat a try and watch your customer interactions transform!

X NIHILO
澳洲
使用應用程式 6個月
2024年10月24日

Great app that just works.

We were mainly looking for a chat application that didn’t require a customer to give us their contact information before starting a conversation. (We felt this limited interactions)

We saw a 25% increase in our sales with the automations/campaigns within live chat.

MB Sentinel
美國
使用應用程式 3個月
2024年10月31日

We have been using LiveChat for about a year now. It has greatly enhanced our ability to assist our customers.

Kent Bicycles Service Center
美國
使用應用程式 大約1年
2024年11月28日

Awesome App with powerful features. Worth the price!
Shout out to Dawid who gave me the answers I needed !

Store Supplies
美國
使用應用程式 大約1年
2024年8月14日

Great app that works out of the box, but can also be customized to match our site's look + feel. Allows our CX team to handle multiple chats at once, tag for solid reporting, and then track sales for customers that interact with chat.

KORA Organics
美國
使用應用程式 1年多

支援服務

「TEXT」會回答您對於「LiveChat: Live Chat App」的任何問題。

開發者

TEXT

Zwycięska 47, NIP 8992447196, Wroclaw, 53-033, PL

發布日期

2017年11月30日 · 變更記錄

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