主要圖片圖庫
LiveChat helps you grow sales, give shopping advice, and answer customer questions in real-time
With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes depending on the visitor's behavior on a specific page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store.
- See what's in a customer's cart with a real-time cart preview.
- Engage shoppers with coupons, deals, and announcements.
- Send product recommendations linking to the product pages in your store.
- Check past order history and review order notes from customers.
- Integrate with the most popular messaging apps like Messenger and WhatsApp.
- 特色
- 廣受美國商家愛用
- 可與最新佈景主題搭配使用
語言
英文
這項應用程式尚未翻譯成繁體中文
可與以下項目搭配使用
- 結帳頁面
- Mailchimp
- Messenger
- Zapier
定價
Starter
$24 /月
或每年 $240,可省 17% 的費用
- 60-day chat history
- Basic chat customization
- Asynchronous communication
- AI features
14 天免費試用
Team
$49 /月
或每年 $492,可省 16% 的費用
- Everything from Starter
- Unlimited chat history
- Full chat customization
- Chat reporting
- Chat tagging
- Canned responses
- Multiple chat campaigns
14 天免費試用
Business
$69 /月
或每年 $708,可省 14% 的費用
- Everything from Team
- Advanced AI features
- Advanced reporting
- Geolocation chats routing
- Work scheduler
- Apple Messages for Business
14 天免費試用
所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項
評論 (60)
Seamus was a huge help! We were having some issues with some features on LiveChat and he took so much time to help me figure out what was causing it. He gave me step by step instructions on different troubleshooting options until we finally found the issue. It ended up being a quick and easy fix!! Everything is working the way it should now! Thank you again for your help!
App is easy and convenient for customers to use, makes it easy to assist by showing exactly all relevant information, including their recently viewed store pages and products, as well as what's in their cart. LiveChat customer support is prompt and friendly, Grzesiek solved our problem immediately!
Linking LiveChat to our Shopify store was very simple to set up, and the tools we use to help our customers were simple and intuitive to use from day 1. The Automations available through LiveChat have raised our customer service levels, allowing us to send the right message, to the right customer at the right time.
Awesome App with powerful features. Worth the price!
Shout out to Dawid who gave me the answers I needed !
As the director and founder of X NIHILO, I've experienced firsthand the transformative power of LiveChat for our customer service operations. Integrating LiveChat into our e-commerce website has been one of the best decisions we’ve made, and I want to share the key benefits that can encourage other businesses to adopt this tool.
1. Enhanced Customer Engagement: LiveChat has allowed us to engage with our customers in real-time. The instant communication has made it easy for us to address inquiries, provide support, and guide users through their shopping journey. This immediacy fosters trust and enhances customer satisfaction.
2. Improved Conversion Rates: With LiveChat, we’ve seen a noticeable increase in our conversion rates. By answering questions on the spot and assisting customers who may be hesitating, we’ve effectively turned potential drop-offs into successful sales.
3. Valuable Insights: The analytics provided by LiveChat have been invaluable. We can track customer interactions, identify common queries, and understand user behavior on our site. This data helps us refine our offerings and improve the overall shopping experience.
4. User-Friendly Interface: Setting up LiveChat was a breeze! The intuitive interface makes it easy for our team to navigate and manage conversations, ensuring that we can focus on providing excellent service without getting bogged down by complicated software.
5. Flexible and Customizable: LiveChat allows for a high level of customization. We’ve tailored the chat experience to match our brand, and the ability to set automated greetings and responses has streamlined our service, allowing us to be available even outside of business hours.
6. Exceptional Customer Support: The support team behind LiveChat has been incredibly responsive and helpful. Whenever we’ve had questions or needed assistance, they’ve been there to guide us, making us feel valued as a customer.
In conclusion, I wholeheartedly recommend LiveChat to any e-commerce business looking to elevate their customer service experience. The benefits we've gained have been substantial, and I believe other businesses will find the same value. Don’t hesitate—give LiveChat a try and watch your customer interactions transform!
支援服務
應用程式支援由 TEXT 提供。
或瀏覽他們的支援服務入口網站資料存取權
這項應用程式需要存取以下資料,才能在商店中正常運作。 原因請參閱開發者的隱私權政策 。
檢視個人資料:
顧客, 商店擁有人
-
顧客
名稱, 電子郵件地址, 電話號碼, 實體地址, Geolocation, IP 位址, 瀏覽器和作業系統, 瀏覽行為, 客戶 ID Cookie
-
商店擁有人
名稱, 電子郵件地址, 電話號碼, 實體地址
檢視並編輯商店資料:
顧客, 商品, 訂單, 商店分析, 網路商店
-
編輯顧客
瀏覽行為 or 客戶資料
-
檢視產品
產品 or 商品系列
-
編輯訂單
所有訂單詳細資訊
-
編輯商店分析
像素
-
編輯您的網路商店
您網路商店的指令碼標籤 or 佈景主題
其他同類型應用程式


