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Been using LiveRecover for 4-5 months with our store and it’s the Atlantis of Shopify apps. If you’re not using LiveRecover to recover abandoned carts via SMS, you’re leaving significant money on the table. Our team regularly recommends this app to all of our friend’s brands as well.
LiveRecover is a great app that I would highly recommend. We are continually impressed with the results. We see sales each month recovered through their personalized abandoned cart recovery and customer centric approach. Steve and the team are the best!
LiveRecover is my favorite app in the Shopify ecosystem. Affordable pricing, and incredible results. We recover an incredible amount of abandoned carts and it makes a big difference. They also have a very strong team that we're lucky to work with!
Charged after deleting app. Poor customer service experience. Low transparency regarding charges. LiveRecover appears to be attributing more conversions to themselves than is appropriate.
Hi there,
Thanks for taking the time to leave us some feedback! We take all of our customers' opinions seriously and are always working to improve the experience.
We've reached out to your email to assist with resolving any incorrect charges and hope we can help settle this for you soon.
Thank you!
LiveRecover Team
This is the second store I've installed LiveRecover on, it will also go on any future sites I build. These guys were the pioneers of this human abandoned cart recovery so be weary of people trying to imitate them. Excited to see what other products they come out with.
Live recover has been a great app for me to recover sales. It super easy to use, and I love the payment option flexibility.
This app is probably the best text message cart recovery out there. 24 hour support and 24 hour real communication with customers is a game changer - seriously helped our cart recovery increase and bring a ton of extra revenue to our business. I seriously recommend this to any business on shopify - small or large as the potential to make money is so great since so much is left on the table with emails
From their exceptional customer service to their efficient account management, they have proven to be an outstanding partner for our business. Their personable approach has made every interaction a pleasure, and we truly appreciate the level of attention and care they invest in understanding our needs. One of the most impressive aspects of working with Liverecover is their performance. Their services yield results. Period. And the clarity of their data reporting ensures we are always well-informed about our progress. Furthermore, after past experiences with other companies engaging in questionable customer acquisition practices, Liverecover stands out as an ethical and trustworthy partner. Their professionalism, effectiveness, and commitment to integrity make them an asset to our company. We highly recommend their services to any business seeking a reliable and results-driven solution.
Such easy set up .. but most importantly, I love getting to see the text interactions because the team is legit at communicating with customers. Must have for ecomm
We have this used this app for years and love it. We believe this team to constantly be submersed in the abandonment space and be leading in innovation and work flow. We appreciate all the extra sales! - Resolution resolutioncolo.com