Avaliações (85)

Avaliação geral
3,3
Pontuação por nível de classificação
  • 21% das classificações são de 5 estrelas
  • 29% das classificações são de 4 estrelas
  • 24% das classificações são de 3 estrelas
  • 13% das classificações são de 2 estrelas
  • 13% das classificações são de 1 estrelas
18 de agosto de 2020

me encanta como funciona esta aplicacion ya que le da un plus a tu tienda de ventas y ademas mantiene informado al cliente el proceso de entraga de su producto

abastos clip
Venezuela
7 months usando a aplicação
20 de outubro de 2020

Everything is working great with this app, only wish you that after you mark an order as ready for delivery, it will automatically be added to a list on the mobile app. Also wish there's a shortcut on the Shopify sidebar menu, instead of keep looking for it in the apps every time you want to make a route. Still do love this app and will continue to use it.

eCards Aruba
Aruba
7 months usando a aplicação
Editado a 17 de agosto de 2020

We recently added this service to our store. So far no complaints. Seems to notify customers and updates real time.

Peonies and Lime Co
Estados Unidos
7 months usando a aplicação
20 de setembro de 2020

I cannot submit feedback inside the app. It asks me to, but it just spins.

Needs these improvements:

Orders not paid should say "Payment Not Received" and have a button to mark as paid. Fumbling back and forth while the customer is standing there trying to get their total, mark their order as paid is too much. It's too easy to drive away, not realizing that payment was required.

Once you mark a delivery as attempted, there is no way to re-deliver it unless you add it to a new list. So if I'm out delivering and someone isn't home, I don't have a way to circle back and deliver when they get home. I have to make a new delivery list, add that order back in, then switch to that list.

The customers names should appear on the Delivery List. My customers are messaging me on Facebook and IG but I can't pull up their order for an ETA because the order list doesn't show their names. I have to fumble back to the regular app, type in their name, get their order number, then switch back to the delivery app, then switch back to messenger. It would also be nice to send them an ETA based on the delivery route.

Also, mileage does not show on the delivery list. It shows kilometers even though the app is set to imperial.

Makiki Valley Frozen Custard
Estados Unidos
5 months usando a aplicação
Editado a 1 de agosto de 2020

I tried this app out first in June 2020, when it still had many limitations. Now, in August 2020, some things have improved: order from draft is possible and also there is now a dedicated driver app. Therefore, I'm bumping up my rating from 3 to 4 stars.

I can confirm I technically can create orders of type "local delivery" from draft. What I need to do is enter a valid destination (--> zip code) so that the validation module can find local delivery as a valid delivery method.

Implement areas include:
1. Delivery type "Local Delivery" is still immutable - imagine customer changes their mind and calls us to switch from 'local pickup' to 'local delivery'. Or a customer that didn't see 'local delivery' as an option because they entered zip code in the wrong format (In Poland, 12-345 is correct but around 2% still write 12345) and chose a different shipping method just for the sake of being able to check out.
2. The shipping method step of the checkout is pretty much a black-box, so customer is left in the dark guessing, and there are no helpful error messages. All my customers get if they enter the zip code wrong is "We don't deliver to your address.”. PLEASE finally roll out Google Address Validation across the globe! Yes - it is rolled out for merchants across the world. But no - it is not rolled out for customer addresses around the world. Polish addresses do not have this feature, and I frequently have a customer mistype the zip code - this customer would not find the "Local Delivery" option
3. As a shopper, it is impossible to see when to expect the delivery before purchasing. This is a big no-go. Please add some rudimentary slot booking system, or at least allow app devs to switch over from regular deliveries to the new “local delivery” feature
4. Allow me to set “free “orders over xx$”

For now, it is still impossible for me to switch from Zapiet, even though I really really like the more detailed delivery states of "Local Delivery" vs. an ordinary order

🍅 Tylko Zdrowe Produkty
Polónia
5 months usando a aplicação
Questão respondida por Shopify 2 de julho de 2020

Hi there,

Thank you for sharing your experience with us. Your feedback helps us improve the local delivery experience, including how it’s set up, how it’s offered at checkout, and how orders are delivered through the Shopify Local Delivery app.

We are starting work to make it easier to ensure you are able to treat any appropriate order as a local delivery order.

The order list (delivery list) currently is built to send the “out for delivery” notifications when the list is started by the driver. I will reach out to you via email to see if you are looking for additional notifications.

We are sorry the address verification is not working for you. We are looking into ways we can improve our support for more addresses especially for global customers.

Be sure to check your inbox and junk mail folder for my email.

I look forward to speaking to you!

Tejas

10 de dezembro de 2020

I really like the system thatthis app provided. I really like the system thatthis app provided. I really like the system thatthis app provided.

Challenge Funny
Estados Unidos
7 days usando a aplicação
2 de dezembro de 2020

Very responsible agent. I am using this app now. Very responsible agent. I am using this app now. Very responsible agent. I am using this app now.

Kindle Outdoor
Estados Unidos
6 days usando a aplicação
29 de julho de 2020

Really happy to see this feature finally arrive. There's some functionality missing that I would love to see implemented however:

-The ability to set multiple delivery prices (I.e. charge a price for local delivery if the purchase amount is under a certain threshold)
-The ability to select it as an option when creating orders from draft orders
-The ability to assign orders using other shipping options to local delivery

All in all, though really excited to see how this feature evolves

-Sammy

Ficustera
Canadá
3 months usando a aplicação
18 de novembro de 2020

I personally love this app. I recently switched from another website hosting provider to shopify and shopify offers a lot of tools, support and resources to help make your order fulfilment smooth and organize. Highly Recommend this app if you offer local delivery.

Holy Raw
Canadá
2 months usando a aplicação
23 de setembro de 2020

A lot of potential, you guys need to work on a few things to make it faster for sellers to fullfill orders. We sell food and time is very important. I can´t mark as paid on the local delivery app.

Chester's
México
2 months usando a aplicação