Calificación general
4,6
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
28 de abril de 2024

Very good performance, intuitive and with a very good support service. 100% recommended

Patricia Invernón
España
Alrededor de 2 años usando la aplicación
Channelwill respondió 30 de abril de 2024

Thank you for your fantastic review! We're delighted to hear that you've had a positive experience with Etranslate. It's wonderful to know that you found it to be intuitive and that our support service met your expectations. Your recommendation means a lot to us, and we're committed to maintaining the high performance and quality of our app. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to help and support you every step of the way!

Best Regards,

Kim|Etranslate Support Team

29 de marzo de 2024

Quick response and they solved my problem only a few hours. The most reliable and helpful app I ever experienced.

Maxi Hawaiian Jewelry マキシ ハワイアンジュエリー ハワイ本店
Estados Unidos
Más de 2 años usando la aplicación
Channelwill respondió 1 de abril de 2024

Thank you for taking time to give us positive feedback! 😊 We're thrilled to hear that you are happy with the service provided! If you have any further questions or concerns, feel free to reach out. We are happy that you are using our platform! 👍🚀

Best Regards,

Emma
ETranslate Support

8 de abril de 2024

This translation app is complete garbage! ! ! Using their paid plans is sooooo ridiculous. They make changes to paid plans without telling customers. Customer service won't give you a solution, I don't know why shopify still lets this kind of app stay here

LBLYXIR
Estados Unidos
Alrededor de 1 año usando la aplicación
Channelwill respondió 9 de abril de 2024

Hello there,

We're genuinely sorry to hear about your disappointing experience with our translation app. 😔 We understand the frustration of unexpected changes to paid plans and the lack of communication. Our aim is to provide a seamless experience, and we apologize for falling short in this instance. Please know that we take your feedback seriously, and we're actively working to improve our communication and customer service processes to ensure a better experience for all our users. If there's anything specific we can assist you with or if you have further feedback, please don't hesitate to reach out. We appreciate your patience and understanding.

Best Regards,

Sophie | Etranslate Support Team

12 de marzo de 2024

Quick and efficient customer service as usual

Jathaba
Emiratos Árabes Unidos
Más de 1 año usando la aplicación
Channelwill respondió 15 de marzo de 2024

Thank you so much for your positive feedback! 😊 We're delighted to hear that you found our customer service quick and provide you with efficient service as usual. Thank you for supporting Etranslate. Feel free to reach out if you ever need assistance – we're here to support you all the way! 👏🌟

Best regards,
Kim|Etranslate Support Team

9 de abril de 2024

Assistenza veloce e competente. la consiglio

PetlePaw
Italia
5 meses usando la aplicación
Channelwill respondió 11 de abril de 2024

Grazie per aver trovato il tempo di condividere la sua esperienza! Siamo lieti di sapere che la nostra assistenza ha soddisfatto le sue aspettative. Fornire un'assistenza rapida e competente è la nostra massima priorità e siamo entusiasti che abbia trovato valore nel nostro servizio. Se in futuro avrà bisogno di assistenza o avrà domande, non esiti a contattarci. La sua raccomandazione significa molto per noi. Grazie per averci scelto!

Cordiali saluti,

Kim|Squadra di supporto di Etranslate

Tradotto con DeepL.com (versione gratuita)

11 de abril de 2024

Great Product! Great Customer Service!

PriorPet
Países Bajos
4 meses usando la aplicación
Channelwill respondió 12 de abril de 2024

Thank you for your glowing review! We're thrilled to hear that you're satisfied with both our product and our customer service. Providing exceptional experiences is our top priority, and it's incredibly rewarding to know that we've met your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!

Best Regards,

Kim|Etranslate Support Team

19 de marzo de 2024

I am truly impressed with the quality of translation and the service provided. The response time was swift, and the communication was clear throughout. Despite encountering some compatibility issues between the template and the app, the team's prompt replies and patient efforts over the course of a few days successfully resolved my problem. This experience has instilled in me a strong inclination and confidence to continue using this app indefinitely! Once again, thank you for your assistance.

CinKenToys
Taiwán
4 meses usando la aplicación
Channelwill respondió 22 de marzo de 2024

We are overwhelmed to hear your wonderful feedback! Thank you so much for taking time to leave a review! 😊 We are happy to know that you are impressed with the quality of translation and the service that we provide. Our team will continue to strive to give you the best possible service we can give. Thank you for supporting Etranslate. Feel free to reach out if you ever need assistance – we're here to support you all the way! 👏🌟

Best regards,
Kim|Etranslate Support Team

4 de febrero de 2024

helpful

denisebrinck.com
Canadá
Casi 2 años usando la aplicación
Channelwill respondió 6 de febrero de 2024

First and foremost, I want to express our sincere gratitude for taking the time to share your thoughts and experiences with us. Your feedback is incredibly important to us, and we genuinely appreciate the opportunity to address any concerns you may have.

We're delighted to hear that our support team was able to assist you with syncing images from your default language pages to the translated ones. It's our pleasure to assist you on this matter.

Nevertheless, I observed that the overall score you provided was less than perfect, and while we are grateful for the acknowledgment of our assistance, we want to ensure your entire experience with us is nothing short of exceptional.

Your insights are crucial in helping us continually improve, and we'd love to better understand your overall experience to address any areas that may have fallen short of your expectations.

If you have a moment, we would be grateful for more details on how we can make your experience even better. Our goal is to provide an excellent service, and your feedback is a vital step in achieving that.

Thank you once again for choosing Etranslate. We value your trust and are committed to ensuring your satisfaction. If there's anything specific you'd like to share or discuss, please feel free to respond to this email.

Looking forward to making your experience with us outstanding!

Best Regards,

Kim|Etranslate Support Team

26 de febrero de 2024

Great customer service, quick response and good attitude, working on my question until it solved, 5/5 !

INIU Official Store
RAE de Hong Kong (China)
4 meses usando la aplicación
Channelwill respondió 27 de febrero de 2024

Thank you for taking time to give us positive feedback! 😊 We're thrilled to hear that you found our customer service great, promptly responding and good! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀

Best Regards,
Kim
Etranslate Support Team 🌟

21 de marzo de 2024

Great Product, Great Service

B-Kuh
Alemania
Alrededor de 1 mes usando la aplicación
Channelwill respondió 23 de marzo de 2024

Thank you for taking time to give us positive feedback! 😊 We're thrilled to hear that you found our product and customer service great! Thank you for supporting Etranslate! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀

Best Regards,
Kim
Etranslate Support Team 🌟