Langwill: Language Translate
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Excellent app, does everything I need. Now I just have to fill out the last characters to reach 100 :)
excellent i wish i can give more than five stars . it was super fast . I faced an issue regarding arabic version in translation . the arabic language it should be from right to left . I tried many apps but it does not work . finally I find u app . the customer service is super cooperative
Hello Atay Garden,
Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. We deeply apologize for the inconvenience, we will keep improving our app for your better experience. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help.
Best Regards,
Etranslate Team
Good customer service!
Some small errors in translation can occur, however this is normal with an automated translation. User interface could be a bit more accesible. Sometimes difficult to find what you are looking for.
I've been writing to support for a month to fix one error, and after a month they still haven't fixed it! I pay for the Grow plan, where they offer Premium support. Disaster!
Hello AMOUR Parfums,
Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern.
Also, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you.
Best Regards,
ETranslate Team
In general good translation, that can be manually modifies as well.
Good + fast customer service with a smile.
Facile da usare, quello che cercavo ed è tutto gratuito. Si può correggere la traduzione automatica oppure si aggiunge manualmente la versione desiderata.
Ciao Casa Esperia,
Grazie per aver condiviso la tua esperienza con noi. Il nostro team cerca sempre di garantire che i nostri utenti abbiano un'ottima esperienza con noi. Facci sapere se c'è qualcos'altro con cui possiamo aiutarti, puoi raggiungerci tramite chat dal vivo o e-mail, siamo disponibili 24 ore su 24, 7 giorni su 7.
Distinti Saluti,
Shermelia | Etranslate
Application is successful but auto-translate could be better. The support team is really helpfull. Thanks.
Hello there,
Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day
Best Regards,
Shermelia | Etranslate
The support I have received has been fantastic. Initially, they helped me with the placement of the Switcher to ensure it was in a better position that is compatible with my theme. Later, when I had questions about the translation update, they promptly assisted me through the help center chat. They were very quick and effective in their responses.
Thank you for taking the time to leave such a positive review. We are thrilled to hear that our support team was able to assist you with placing the Switcher and answering your questions about the translation update. We take pride in providing quick and effective responses to our customers, and we are glad that we were able to meet your expectations. If you have any further questions or concerns, please do not hesitate to reach out to us. Thank you again for choosing our product and for sharing your experience with others.
- Joewelyn
Great app, easy to use and understand. Their customer service is outstanding. Thank you for a great service.
I do not recommend it at all! They installed malware on my website and it was not easy to clean. I found out because of google ads warning.
I do not know if it is the responsibility of the app or who but it has given me problems.
Update: The malware issue is a false positive of Google ads for our language selector. We have updated our Translation selector. Now you need to add the code to your theme to enable this feature. So there won't any malware/adware issues anymore because the language selector will be considered as a native plugin, not third-party software.