Calificación general
4,6
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
6 de julio de 2022

Shermelia from Customer Support was Very Professional. I had issues with Currency and Language installation

YËKIM
Estados Unidos
8 días usando la aplicación
Channelwill respondió 10 de julio de 2022

Hello YËKIM,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

17 de julio de 2022

برنامج رائع وفعلا يستحق التقدير سهولة الاستخدام وواجهات سهلة وعدد الكلمات مفتوح
واامل ان يبقى الخدمات المجانية لدية دائمه

Lifestyle
Arabia Saudí
7 meses usando la aplicación
Channelwill respondió 17 de julio de 2022

مرحبًا Lifestyle,

شكرا لكم لتبادل الخبرات الخاصة بك معنا. إنه لمن دواعي سرورنا أن نقدم أفضل خدمة ممكنة لمستخدمينا الكرام. يرجى إخبارنا إذا كان هناك أي شيء آخر يمكننا مساعدتك به ، يمكنك الوصول إلينا عبر الدردشة الحية أو البريد الإلكتروني ، نحن متواجدون على مدار الساعة طوال أيام الأسبوع للمساعدة.

تحياتي الحارة،
Etranslate Team

1 de abril de 2022

Thank you very much for this translation software, it is very comfortable to use and the customer service is very fast, thank you very much!

gftio
Estados Unidos
8 días usando la aplicación
Channelwill respondió 6 de abril de 2022

Hello Gftio,

We are thrilled to have you here! Thank you for sharing your experience with us. It’s our pleasure to provide the best possible service to our valued users. Please let us know if we can help you with anything further, you can reach us via live chat or email we are 24/7 available to help you. We look forward to the next time we’re able to serve you again. Have a wonderful day!

Best Regards,
Shermelia | Etranslate

19 de agosto de 2022

Ruby is nice, and help me to solve the question about branding and some switcher soon. Anyway, you can try this app.

MOOSLOVER
China
8 días usando la aplicación
Channelwill respondió 19 de agosto de 2022

Hello MOOSLOVER,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

6 de abril de 2022

Totally solved my clumpsy problem! Gave me a lot of patience over the days and well delivered all the solutions.

Miss Spa HK
RAE de Hong Kong (China)
8 días usando la aplicación
Channelwill respondió 7 de abril de 2022

Hello Miss Spa HK,

Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day!

Best Regards,
Shermelia | Etranslate

4 de junio de 2021

I used the app for translating our site to another language. Great app, works fast. Customer support is super useful and helpful.

Manawai Surf & Yoga Boutique
España
8 días usando la aplicación
21 de marzo de 2022

Amazing customer service! App is great as well. So far everything can be translated with ease. Recommend

IQKids24
Estonia
8 días usando la aplicación
Channelwill respondió 6 de abril de 2022

Hello IQKids24,

We are delighted to have you here! Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day!

Best Regards,
Shermelia | Etranslate

28 de enero de 2022

gostei desta aplicação facilitou minha vida com as traduções ,desenvolvedores estão de parabéns obrigado

Powerlinept
Portugal
8 días usando la aplicación
5 de enero de 2022

This app has great customer support when you need it. I just started using it, and it works great. Recommend as a translation app.

Aliments Lyoca
Canadá
7 días usando la aplicación
Fecha de modificación: 13 de junio de 2022

I installed Etranslate app in Dec 2021, and if I rate Etranslate app 1 month ago, I will rate it 5 stars, because Etranslate app was very useful. Auto-translate worked well, also I can translate manual, and the auto-switch language based on geolocation made customers easier to view our site. Also, the support team helps me with many things in online conversation 24/7. Anything about Etranslate is perfect until 5 days ago when I need to update a new version following an App request. - the auto-switch language does not work. I emailed the support team 2 times ( 8 days and 6 days ago) but nobody replies to me. I request support in 24/7 conversation, she told me "the auto-switch language function is supported to automatically change the language according to the browser language" - not by geolocation. But I still see Etranslate's description that "Etranslate allows to auto-switch language and currency based on visitors' geolocation. Let customers shop seamlessly" on the Shopify app store. - I bought 30.000 words, but just 7 minutes later, my credit only is 10.000 words, and 2 minutes later, just is 800 words although I turn off all auto-translate. I ask in 24/7 conversation at that moment, she told me she will check Etranslate dev but nothing happened although 7 days have passed.

Tiny Ink
Vietnam
6 meses usando la aplicación
Channelwill respondió 13 de junio de 2022

Hi Tiny Ink,
We are so sorry that we didn't bring you a good user experience!
There is already an agent who contacted you to solve your issue, looking forward to your reply!

Deeply apologize to you again!

Best regards,
ETranslate team