Langwill: Language Translate
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I had a bit of a problem with translating and html. The support team was very helpful and communicative. A special thanks to Zeusir from Etranslate!
We are having some issues translating some external apps of our website and the customer service team are being really helpful, always willing to help. I am nicely surprise to be honest. Ellyssa has been great.
Hello there,
Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day
Best Regards,
Mark| Etranslate
Customer service is useful and tries to help. They need to improve the language selector though because you can't put it in a good position that works for all devices.
Great customer service. Shermielia is a great help! I asked her many questions and she was able to answer them all in little time.
Hi Go Get It Grip Socks,
We are so glad to get your approval about our service! We are also glad to hear from you if you meet any other problems or questions, and we will try our best to help you!
Feel free to tell us if you have any suggestions or any other problems! We are always here if you need us!💗
Best regards,
Ruby | Etranslate
itssome detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app
Superb app. The translation was trouble-free and painless! We had an issue with the translation tasks getting stuck but their team got back to us and solved the issue fast.
Hello Cozy Glow,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team
Its so amazing, i love the support!
It helpes me a lot and i can change everything with this Automatic Translator.
Im very happy with this app. It offers many possibilities. Also the customersupport is excellent. Very friendly and professional!
Seems to be easy to setup so far! Great support! I had to translate from english to french for a catalog of 2000 products.
Hello Unikcell,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team
The customer service is annoying and not helping fast enough. My problems are not solved unless I spam them with questions. Bizarre.
Hello Trendyo Oslo,
Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern.
Also, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you.
Best Regards,
ETranslate Team