Langwill: Language Translate
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
Arvostelut (1 210)
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Excellent support, I needed to place the language and currency switching widget in a certain place on the site, the team very quickly helped me do it exactly as I wanted. In general, I have been using the application for a long time, all functions work smoothly. Thanks guys and good luck!
Thank you so much for leaving an amazing review! We're very proud to hear that you are happy with the support, we really appreciate your feedback. We are committed to maintaining high standards in user experience from using the app.
Please feel free to send us a message anytime, we are available 24/7 to provide help.
Many thanks again!
Emma
Langwill Customer Support Team of Channelwill
Langwill is an excellent translation app for Shopify! It seamlessly integrates with my store, making it easy to provide a multilingual shopping experience for my customers. The translations are accurate, and the setup is straightforward. It's a must-have tool for any Shopify store looking to reach a global audience. Highly recommended!
Thank you so much for your glowing review! We're thrilled to hear that Langwill has been instrumental in enhancing your Shopify store's multilingual capabilities. Providing accurate translations and a seamless integration is at the core of what we aim to achieve. Should you need any further assistance or have questions, feel free to reach out. Here's to continued success in reaching a global audience! 🌟
Sophie
Langwill Customer Support of Channelwill
The translation quality is poor, similar to google translation level. It doesn't feel like an AI translation and has negatively impacted SEO. After using this app, the number of pages has increased significantly, but impressions have decreased to 20% since installation.
We appreciate you taking the time to share your feedback about our translation service. Your experience is important to us, and we apologize for the issues you've encountered.
Translation quality is a top priority for us, and we're constantly working to improve our AI technology. We're surprised to hear that you felt our translations were comparable to Google Translate, as our system is designed to provide significantly higher accuracy.
Thank you for your feedback, and we look forward to the opportunity to improve your experience
Best Regards,
Nova- Langwill Team
Those staff is very helpful and reply fast. Really appreciate!
Thank you for leaving a fantastic review! We're very proud to hear that you are happy with the support you received. We really appreciate your feedback, we are committed to maintaining high standards in user experience from the app.
Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!
___________________________________
Emma
Langwill Customer Support of Channelwill
Ottima App per tradurre il proprio sito!
È meraviglioso vedere la sua recensione! Grazie per aver trovato il tempo di lasciare 5 stelle! 🌟 Siamo lieti che siate soddisfatti dell'app. Il vostro feedback è molto prezioso per noi.
Sentitevi liberi di inviarci un messaggio se avete bisogno di qualsiasi forma di supporto.
Siamo disponibili 24 ore su 24, 7 giorni su 7, per fornirle aiuto. 😊👍
Grazie ancora!
Emma
Team di assistenza clienti Langwill
We have been using the app for 1 year now. there were a lot of issues, I can say every 2 weeks there is a new issue, and you need to keep your eyes open all the time to check everything,
All the previous issues we can accept, but the recent issue made the app completely useless and affected our customer experience very badly.
The issue is when you go to the 2nd language suddenly the page gives errors similar to when you go offline, and the problem this is on all pages and keeps repeatedly occurring. just imagine your customer is changing the language and suddenly all the website gives error and goes offline.
We lost a lot of customers, because they are complaining that our website is not working and it is not reliable.
And now the team is working on it for almost 2 months and whenever you reach out they will tell you we are working on it, despite this issue is very critical.
Very bad, not recommend at all
Hello there,
We're truly sorry to hear about your experience and the impact it has had on your business. 😔 Please accept our sincerest apologies for the recurring issues you've encountered, especially the recent one that has severely affected your customer experience.
We understand the frustration and inconvenience caused by the ongoing issue with the second language feature, which is critical to your website's functionality. It's deeply concerning to us that despite our team's efforts, the problem persists, leading to lost customers and a decrease in reliability perception.
Please know that we take your feedback seriously, and our team is diligently working to resolve this issue as quickly as possible. We acknowledge the urgency and importance of fixing it to restore your website's functionality and regain your customers' trust.
We appreciate your patience and understanding during this challenging time. If there's anything specific you'd like to share or if you have any further concerns, please don't hesitate to reach out. We remain committed to providing you with the best possible service and ensuring that your experience with our app improves.
Thank you for your continued support, and we sincerely apologize for any inconvenience caused.
Best Regards,
Sophie | Etranslate Support Team
I'm really happy with the service I received. I was helped right away, and all my questions were answered clearly. The staff was friendly and efficient, making the whole experience smooth and pleasant. Thanks so much for the great service
Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with our service. It’s wonderful to know that our team was able to assist you promptly and clearly. We always strive to make every interaction smooth and pleasant. Thanks again for choosing us! 🌟
Best regards,
Sophie|Langwill Support Team of Channelwill
Excellent level of care with Nova
We are very glad that you're happy with the support service you received. We are committed to make the experience at best and rest assured we will continue to try exceed expectations.
Feel free to contact us as you require any form of assistance. We're available 24/7 to provide help!
Thank you so much for your feedback.
Emma
ETranslate Customer Support of Channelwill
molto utile per chi vuole vendere in più paesi e facile da usare con molte lingue, assistenza gentile e risolutiva in tempi brevi.
Grazie per aver condiviso la vostra esperienza positiva! Siamo lieti di sapere che trovate l'app utile per vendere in più Paesi e che apprezzate la facilità d'uso e le opzioni linguistiche. È inoltre meraviglioso sapere che il nostro team di assistenza è stato gentile e rapido nel risolvere qualsiasi problema.
Se avete altre domande o avete bisogno di ulteriore assistenza, siamo sempre qui per aiutarvi!
Cordiali saluti,
Kim|Squadra di supporto di Langwill
Great app, outstanding support!
Thank you for your fantastic review! We're delighted to hear that you're enjoying the app and that our support team has provided outstanding assistance. Your satisfaction is our top priority, and it’s great to know we’re hitting the mark.
If you need anything else, we’re always here to help!
Best regards,
Kim|Langwill Support Team of Channelwill