Langwill：AI Language Translate
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Great app and even better customer service!
Hello there,
Thank you so much for taking the time to send us a review.
We are delighted that you are happy with the app and the customer support.
Considering your rating, we would like to take the opportunity to address any issues you may have.
We aim to improve your experience with the app. We wish to understand more the feedback from your review rating.
Kindly, please send us a message anytime and we are looking forward to improving your experience with Langwill.
Thank you!
Langwill Team
Very good support!
Thank you for sharing your positive experience with our application. We're glad to hear that you find it easy to use. We apologize for any bugs you may have encountered, but we're happy to know that our customer support team was able to quickly assist you and resolve the issue. If you have any further feedback or suggestions, please don't hesitate to reach out to us. Thank you for choosing our application!
- Sophie 🌹
problema solucionado si y siempre atienden rapido por el chat. recomiendo la aplicacion para sus traducciones
Hola,
Soy Mariadel del servicio de atención al cliente de Langwill. Gracias por tomarte el tiempo de compartir tu experiencia con Langwill. Nos complace saber que nuestro equipo pudo resolver tu problema y que consideraste que nuestro servicio de atención al cliente por chat fue receptivo y útil. ¡Tu recomendación significa mucho para nosotros!
Siempre nos esforzamos por brindar el mejor servicio posible y trabajamos continuamente para que Langwill sea aún mejor para usuarios como tú. Si hay algo más que podamos hacer para mejorar tu experiencia, no dudes en comunicarte con nosotros. Tus comentarios son invaluables para nosotros.
Una vez más, gracias por tu apoyo. Estamos aquí siempre que nos necesites. ¡Esperamos tu respuesta! ¡Todo lo mejor para tu tienda y tu negocio!
¡Que tengas un excelente día!
Un cordial saludo,
Mariadel 💗
Atención al cliente de Langwill 🌟
I like this app a lot, very helpful and detailed. There are some minor issues when searching phrases, also when trying to translate on mobile sometimes the words I type in the target language disappear when I click save or even when I click space, on desktop it works fine. But overall the app is great.
I'd love to have more word limit than 2000 words for manual translation on the free plan, email template alone is over 3000 words because of the layout code. I'd also suggest that codes not be counted as translated words since they are the same in both languages.
There's also the issue of translating tabs and sentences from other apps on the store, some apps got recently supported but only in paid plans (which is reasonable) but only a few apps are supported so far.
I don't feel I have full control over the position of the language selector especially on mobile phone view, though I think there's the option to add a code but I don't want to mess things up. I like that you added more flags for Arabic, nice touch and I noticed it in the update! :) With that being said, I highly appreciate the free plan and can only imagine the effort put to make it so detailed and easy to use!
Great app, thank you.
I'd like to add that they have great customer service. Very friendly and responsive, they've been very helpful to me. Thank you for your efforts!
At first, I was disappointed with the level of complexity with the App and the amount of effort it took to get just a couple of languages on the site. However, what made it all so very worthwhile was the amazing support I received from Lisa. She was incredibly patient, clearly an expert on how the App works, and a clear and concise communicator. *** Lisa made the difference... big time! Well done Lisa.
The app is not always working properly but Shermelia was very helpful in the chat, so 5 stars for her!
Hello Privatina,
Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. We deeply apologize for the inconvenience, we will keep improving our app for your better experience. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help.
Best Regards,
Etranslate Team
Thanks to all the team for their precious support. Good app to translate either the product description either the page sections.
Hello Panzanello Winery,
Thanks for your kindness and support!
We will always do our best to resolve the issue that our valued customers experienced. We are available 24/7 to attained to your concerns, please don't hesitate to reach us anytime.
Best regards,
Etranslate team
I used an application that is a bit complicated at first, but it works very well and their customer service is very attentive.
Very useful staff and app works great for translations. The translations are also much better than I anticipated. Thanks!
The app is easy to use and givers good average translation, its just a shame you need to get one of the higher subscriptions to use the translation of page assets, such as filters etc. Great and fast support from Lisa who answered all my questions.