ETranslate: Language Translate
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Pretty easy to manage.. my entire website was translate in less than 1min..
If necessary the online assistance is quickly around to take care of your issue..
Many THANKS again to Liza for your help, support and kindness.
David K. (from Paris)
Enkel att använda och ger bra resultat. Perfekt för mindre siter med flera språk. Kan klart rekommendera denna app.
Hallå Wear Walters,
Tack för att du delar din upplevelse med oss. Det är vårt nöje att ge bästa möjliga service till våra uppskattade användare. Vänligen meddela oss om det finns något mer vi kan hjälpa dig med, du kan nå oss via livechatt eller e-post, vi finns tillgängliga dygnet runt för att hjälpa dig.
Vänliga hälsningar,
Etranslate Team
Shermelia It's great I had a problem with another app 8 days ago and they can't solve it and Shermelia in 5 minutes I solved it It's great, customer service was 5 stars I highly recommend it Easy to use the program and fast support Don' hesitate.
Hello Kotsaf,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team
You have to keep asking for more credits to translate more words. And the translations are not always that good.
Hello Importtoysnl,
Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern.
Also, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you.
Best Regards,
Etranslate Team
Reliable, free, easy to use. It really saved my life when translating my website, and the translations are very accurate.
Hello La Compagnie Marine,
Thank you for sharing your experience with us. Our team always tries to ensure that our users will have a great experience with us. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7.
Best Regards,
Shermelia | Etranslate
Thank you , for your professional and extraordinary support, the team are specially Shermelia very cooperative and provide and exceptional support. Thank for the team and it is my pleasure to have this App installed in my Store.
I can't beleive i was going to erase the app, while just at the last minute, the Amazing Shermelia made it perfect for my needs as i am starting my business !!!! I am french, based at Paris, and i needed the App to translate my shop in English, with english devises (Dollars, Pounds... i can add as much devises as i want), and with the free plan, i have one language (so i choosed english), but as soon as i'll get bigger, i'll take paid plan because now i know i can trust them.
My all web site is translate, and i was willing to erase the app because when i tried to translate, it said "You have to buy credit", so i was upset ! But, Shermelia came just at this moment in the chat, and explained to me that we just have to ask FREE ILLIMATED WORDS ! (through the chat, simple and easy) ! Ps : no coding is requiered, i hate code, so it was a relief ! I recommand. <3 (And thank you Shermelia !!!)
______ Je laisse mon commentaire en Français aussi pour mes camarades de Shopify France ! ;)
Franchement, foncez ! J'allais effacer l'application, alors qu'à la dernière minute, la géniale Shermelia l'a rendue parfaite pour mes besoins alors que je démarre tout juste mon entreprise !!!! Je suis française, basée à Paris, et j'avais besoin de l'application pour traduire ma boutique en anglais, avec des monnaies anglophones (Dollars, Pounds... et je peux ajouter autant de devises de divers pays que je veux, de l'Afrique à l'Asie, le monde entier), et tout ça avec le plan gratuit ! J'ai donc pour ce plan droit à une langue (j'ai choisi l'anglais), mais dès que je serai plus avancée, je prendrai un forfait payant car maintenant je sais que je peux leur faire confiance.
Tout mon site Web est traduit là, je suis trop contente, et j'étais prête à effacer l'application car lorsque j'ai essayé de traduire au départ, une pop up m'a sorti : "Vous devez acheter du crédit", donc j'étais fâchée ! Mais, Shermelia est venue juste à ce moment dans le chat, et m'a expliqué avec une bienveillance et patience au top qu'il suffisait de demander des MOTS ILLIMÉS GRATUITS (pour la traduction) ! (via le chat, simple et facile, c'est elle qui l'active) ! Ps : aucun codage n'est requis durant tout le process, je déteste le code, donc c'était un soulagement ! Merci ET (téléphone maison ? lol) je recommande l'App ET Language translate ! <3
Hello Aynin,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team
Works really fine, does exactly what you expect. Just a few minor improvements to be perfect. Support is quick and effective.
Hi astrohabu,
This is Ruby, thanks so much for your feedback! We really appreciate your approval for our support!
As for the part that needs to be improved, would you mind telling us the problem you met or your feedback and providing a better service for you?
Your words will be so valuable for us! And we have contacted you again to solve the problem for you.
Hope we can solve your problem and look forward to your reply! 😘
Kind regards,
Etranslate team
Worked well for a few days before we launched and then it became a nightmare. Be careful. The App kept on automatically changing our English Page into French. There's some glitch I think with their google translate which kept on popping up. I spent hours on launch day translating my english to french just to have it switch to french again. The only help shopify gave was to tell me to delete the app and it took time to delete it.
Hello smouzz,
Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern.
Also, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you.
Best Regards,
Shermelia | Etranslate
THE WORST APP. DONT INSTALL Dont translate anything even with a paid plan
Customer service doesnt exist i waited 2 days for a widget position moving
THEY WILL NEVER REFUND YOU !
Hello Jaya Collection,
Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We are assigning a support executive to investigate and resolve your concern.
Also, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you.
Best Regards,
Etranslate Team