Langwill: Language Translate

Langwill: Language Translate

Recensioni (1.221)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 90% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 5% delle recensioni ha 1 stelle
6 settembre 2024

Ottima App per tradurre il proprio sito!

Pepperina Calzature
Italia
Quasi 2 anni di utilizzo dell’app
Channelwill ha risposto 10 settembre 2024

È meraviglioso vedere la sua recensione! Grazie per aver trovato il tempo di lasciare 5 stelle! 🌟 Siamo lieti che siate soddisfatti dell'app. Il vostro feedback è molto prezioso per noi.

Sentitevi liberi di inviarci un messaggio se avete bisogno di qualsiasi forma di supporto.
Siamo disponibili 24 ore su 24, 7 giorni su 7, per fornirle aiuto. 😊👍

Grazie ancora!

Emma
Team di assistenza clienti Langwill

17 settembre 2024

I had an excellent experience with the support team! They were responsive, knowledgeable, and went above and beyond to help resolve my issue quickly. It’s clear they care about their customers and take pride in providing top-notch service. Highly recommend!

Gardenvity (Polska)
Lituania
Circa un'ora di utilizzo dell’app
Channelwill ha risposto 19 settembre 2024

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our support team. We pride ourselves on providing exceptional service, and it’s great to know our efforts are appreciated. We're always here to help—thanks for recommending us!

Best Regards,

Kim|Langwill Support Team of Channelwill

27 ottobre 2024

Good customer service, powerful app

micas-test
RAS di Hong Kong
7 giorni di utilizzo dell’app
Channelwill ha risposto 30 ottobre 2024

Thank you for leaving a fantastic review! We're very proud to hear that you are happy with the support. We really appreciate your feedback, we are committed to maintaining high standards in user experience from the app.

Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!

Emma
Langwill Customer Support Team of Channelwill

26 agosto 2024

molto utile per chi vuole vendere in più paesi e facile da usare con molte lingue, assistenza gentile e risolutiva in tempi brevi.

Relayo
Italia
10 giorni di utilizzo dell’app
Channelwill ha risposto 28 agosto 2024

Grazie per aver condiviso la vostra esperienza positiva! Siamo lieti di sapere che trovate l'app utile per vendere in più Paesi e che apprezzate la facilità d'uso e le opzioni linguistiche. È inoltre meraviglioso sapere che il nostro team di assistenza è stato gentile e rapido nel risolvere qualsiasi problema.

Se avete altre domande o avete bisogno di ulteriore assistenza, siamo sempre qui per aiutarvi!

Cordiali saluti,

Kim|Squadra di supporto di Langwill

28 agosto 2024

Great app, outstanding support!

printsol
Lettonia
3 mesi di utilizzo dell’app
Channelwill ha risposto 29 agosto 2024

Thank you for your fantastic review! We're delighted to hear that you're enjoying the app and that our support team has provided outstanding assistance. Your satisfaction is our top priority, and it’s great to know we’re hitting the mark.

If you need anything else, we’re always here to help!

Best regards,

Kim|Langwill Support Team of Channelwill

26 giugno 2024

Those staff is very helpful and reply fast. Really appreciate!

Freemax - The Body Solution
RAS di Hong Kong
6 mesi di utilizzo dell’app
Channelwill ha risposto 28 giugno 2024

Thank you for leaving a fantastic review! We're very proud to hear that you are happy with the support you received. We really appreciate your feedback, we are committed to maintaining high standards in user experience from the app.

Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!

___________________________________
Emma
Langwill Customer Support of Channelwill

24 aprile 2024

Application that translates the whole site perfectly, their customer support helps you translate third-party applications that modify the site code, I recommend the application.

Lotisand
Francia
6 mesi di utilizzo dell’app
Channelwill ha risposto 25 aprile 2024

Thank you for your wonderful review! We're thrilled to hear that you've had a positive experience with Etranslate. It's great to know that our tool seamlessly translates your entire site and that our customer support team goes the extra mile to assist with third-party applications and site code modifications. Your recommendation means a lot to us, and we're committed to providing top-notch service and support to all our users. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best Regards,

Kim|Etranslate Support Team

10 maggio 2024

We have been using the app for 1 year now. there were a lot of issues, I can say every 2 weeks there is a new issue, and you need to keep your eyes open all the time to check everything,

All the previous issues we can accept, but the recent issue made the app completely useless and affected our customer experience very badly.

The issue is when you go to the 2nd language suddenly the page gives errors similar to when you go offline, and the problem this is on all pages and keeps repeatedly occurring. just imagine your customer is changing the language and suddenly all the website gives error and goes offline.

We lost a lot of customers, because they are complaining that our website is not working and it is not reliable.

And now the team is working on it for almost 2 months and whenever you reach out they will tell you we are working on it, despite this issue is very critical.

Very bad, not recommend at all

Lamcy Korea
Emirati Arabi Uniti
Oltre un anno di utilizzo dell’app
Channelwill ha risposto 11 maggio 2024

Hello there,

We're truly sorry to hear about your experience and the impact it has had on your business. 😔 Please accept our sincerest apologies for the recurring issues you've encountered, especially the recent one that has severely affected your customer experience.

We understand the frustration and inconvenience caused by the ongoing issue with the second language feature, which is critical to your website's functionality. It's deeply concerning to us that despite our team's efforts, the problem persists, leading to lost customers and a decrease in reliability perception.

Please know that we take your feedback seriously, and our team is diligently working to resolve this issue as quickly as possible. We acknowledge the urgency and importance of fixing it to restore your website's functionality and regain your customers' trust.

We appreciate your patience and understanding during this challenging time. If there's anything specific you'd like to share or if you have any further concerns, please don't hesitate to reach out. We remain committed to providing you with the best possible service and ensuring that your experience with our app improves.

Thank you for your continued support, and we sincerely apologize for any inconvenience caused.

Best Regards,

Sophie | Etranslate Support Team

12 giugno 2024

Excellent level of care with Nova

Pastificio Chelucci
Italia
Quasi 2 anni di utilizzo dell’app
Channelwill ha risposto 14 giugno 2024

We are very glad that you're happy with the support service you received. We are committed to make the experience at best and rest assured we will continue to try exceed expectations.
Feel free to contact us as you require any form of assistance. We're available 24/7 to provide help!

Thank you so much for your feedback.

Emma
ETranslate Customer Support of Channelwill

28 aprile 2024

Very good performance, intuitive and with a very good support service. 100% recommended

Patricia Invernón
Spagna
Oltre 2 anni di utilizzo dell’app
Channelwill ha risposto 30 aprile 2024

Thank you for your fantastic review! We're delighted to hear that you've had a positive experience with Etranslate. It's wonderful to know that you found it to be intuitive and that our support service met your expectations. Your recommendation means a lot to us, and we're committed to maintaining the high performance and quality of our app. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to help and support you every step of the way!

Best Regards,

Kim|Etranslate Support Team