Langwill: Language Translate
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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I would totally recommend this app, the translation quality is pretty good to be an automated translation and has very helpful features
The support amazing is with fast response and developers to assist with any integration and code-related problems (thanks to Shermelia for the great support)
je commence l'utilisation de l'application, je transmettrais mes observations et avis ultérieurement.
Hola AliCorso,
¡¡¡Muchas gracias por su aprobación y estamos muy contentos de que esté satisfecho con nuestra aplicación y nuestro servicio!!!🤩
¡Siempre estamos aquí si necesita nuestra ayuda o si hay algo en lo que podamos ayudarlo!
¡Salud!🥂
Saludos,
Shermelia | Etranslate
Their currency converter for Euro doesn't show the right price for EU countries whereas others work with no issue.
I contacted them regarding the issue, and they said that they will look into it if I grant them access to my website. They send invitations with unnecessary access request such as Orders, Customers, Discounts which they do NOT need access to fix the issue. When I choose not to grant these permissions, they basically tell me that they cannot fix it.
It's important to be cautious because these apps may collect your data and either use it or sell it to third-party organizations to generate revenue. I strongly advise against providing access to your private data.
Hello There,
We apologize for the inconvenience caused by the malfunctioning currency converter. We would like to offer our assistance in resolving the issue promptly. We understand that our team may require access to investigate the issue, however, we apologize for any confusion caused by our representative's request for unnecessary access to Orders, Customers, and Discounts. Rest assured that we will take appropriate action regarding this matter.💗
We have sent you a new access request that only requires the necessary information to resolve the issue. We have also sent you an email for further discussion on the matter. We hope to resolve this issue and reconnect with you soon.
Thank you for considering Etranslate as your translation partner, and we assure you of our commitment to providing timely and professional assistance.
Best regards,
Nona|Etranslate Team
nice app.so far ,It provides great help to entrepreneurs.My personal suggestion is to provide the operation page in Chinese. Also, I would recommend our peers to use it
Hi there,
Thank you so much for your feedback! We are so glad to hear the suggestion from you! Your valuable suggestion will prompt us to be better!
Wish you all the best!
Ruby from Etranslate team
App davvero intuitiva! I ragazzi della chat sono sempre disponibili e le traduzioni in tempo reale veloci e accurate, consigliata!
Ciao casonbenedetta,
Grazie mille per la tua approvazione e siamo così felici che tu sia soddisfatto della nostra app e del nostro servizio!!!🤩
Siamo sempre qui se hai bisogno del nostro aiuto o se c'è qualcosa per cui possiamo aiutarti!
Ciao!🥂
Vriendelijke groeten,
Etranslate Team
I installed Etranslate app in Dec 2021, and if I rate Etranslate app 1 month ago, I will rate it 5 stars, because Etranslate app was very useful. Auto-translate worked well, also I can translate manual, and the auto-switch language based on geolocation made customers easier to view our site. Also, the support team helps me with many things in online conversation 24/7. Anything about Etranslate is perfect until 5 days ago when I need to update a new version following an App request. - the auto-switch language does not work. I emailed the support team 2 times ( 8 days and 6 days ago) but nobody replies to me. I request support in 24/7 conversation, she told me "the auto-switch language function is supported to automatically change the language according to the browser language" - not by geolocation. But I still see Etranslate's description that "Etranslate allows to auto-switch language and currency based on visitors' geolocation. Let customers shop seamlessly" on the Shopify app store. - I bought 30.000 words, but just 7 minutes later, my credit only is 10.000 words, and 2 minutes later, just is 800 words although I turn off all auto-translate. I ask in 24/7 conversation at that moment, she told me she will check Etranslate dev but nothing happened although 7 days have passed.
Hi Tiny Ink,
We are so sorry that we didn't bring you a good user experience!
There is already an agent who contacted you to solve your issue, looking forward to your reply!
Deeply apologize to you again!
Best regards,
ETranslate team
I had a great experience using ET Language Translate. I am not tech savvy so adding any new apps to my site is overwhelming. Shermelia was a huge help to me! I would recommend
Hello LaceAmor,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team
Mariadel was great in working on my issue. She escalated the issue to the developers. I expect we will have the issue fixed in no time.
Thank you for your review! We're happy to hear that Mariadel was able to assist you with your issue and that it has been escalated to the developers. We appreciate your patience and we're confident that the issue will be resolved soon. If you need any further assistance, please don't hesitate to reach out to us.💖💖
-Sophie😍
Bonne application, Pas évident à utiliser au départ mais la prise en main est rapide. L'application offre beaucoup d'options et les traductions sont simples
Ellyssa responded very fast, was very friendly and very helpful. A++ overall and I am happy I added their app to my store
Hello Peggy's Wine House,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
ETranslate team