Langwill: Language Translate
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
レビュー (1,221)
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I used the app and enjoyed customer support. However, the currency isn't automatic unless you pay and also it doesn't convert for bundle deals for other apps. Other than that, it's okay.
Hi Baveuy,
Thank you so much for your feedback firstly!
As for the currency issue, there is already an agent contacting you, we will help you to solve the issue!
Looking forward to your reply and wish you all the best!
Sincerely,
ETranslate team
I have downloaded this app for my store the Shermelia from support team is very helpful and the app is very useful :)
Hello jaurnie,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team
The translation doesn't work and whenever I contact support, they always talk about paid plans
Very bad app
Thank you for your feedback about your experience with the app. We apologize for any frustration you may have experienced with the translation feature and the support team. We understand that paid plans may not be the best option for everyone, and we do offer manual translation options and auto-coverage that automatically cover the website content that has no translation added. We want to ensure that you have the best experience possible with our app, and we encourage you to contact our support team again to discuss the best package for your needs and to address any misconceptions. We appreciate your understanding and hope that you will give us a second chance to provide you with a better experience.
-Nona
The currency creation will not work, the customer service guides patiently and uses the authorization to assist in the installation, and the problem is solved, the service is really good
Hello Mercury,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team
I encountered some problems during use, and the customer service was very prompt to help. The service is good and the price is very good. Thanks, recommended!
Hello Nakoair solar air collector,
Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day!
Best Regards,
Shermelia | Etranslate
Absolutely amazing app! Lisa was super helpful too! She went above and beyond to help me an issue, and rectified it quickly. App works perfectly too.
Hello Basilur Tea Netherlands,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team
I love the chat and the people there. They are the nicest and act very fast! This chat thing is the best, because you can talk with stuff in person and every problem is solved super fast!
Hello mykreativmerrys,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team
The translation is not that good.
Yes, I use it for now. But till I find a better solution.
because if you upload an Excel file and change everything manually.
High possibility that the app's translations is changed the next day.
Same products, same text, different result
Thank you for your feedback about our app's translation feature. We apologize for any inconvenience caused by the inaccuracies in the translations. We understand that you are using our app for now, but are actively searching for a better solution. We appreciate your honesty and hope that we can work towards improving our translation feature to better meet your needs in the future. Thank you for choosing us for now and we apologize again for any inconvenience caused.
- Nona ❣️
really great support. still having trouble getting used to the app but Faith at customer support has been amazing.
A fantastic app when you properly get into it. Clean, sharp and easy to use. Support from Shermelia is top drawer!
Hello there,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team