ETranslate: Language Translate , 1,196件のレビュー
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It started well, but then they stopped answering the emails for weeks… Don't understand that and the app is not working, not translating anything and I don't know why. Not the auto-translation, not the manual translation… Anything.
Hello AMPERBIKE,
Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern.
Also, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you.
Best Regards,
Shermelia | Etranslate
The app is perfect it translates very nicely and allows you to make some changes, They have a supportive team that are available for help, Lisa was a great help and support for me she helped me all the way
Hello eleveneighty,
Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. We deeply apologize for the inconvenience, we will keep improving our app for your better experience. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help.
Best Regards,
Etranslate Team
Have not used the app long enough to make a proper review, but it seems to do what it says. I just wish i could translate more than one language for free. I would like to add, customer service was very quick to reply to me, very helpful, patient and kind. So that is a plus for sure. I would recommend.
great app thank's to the support for helping me with everything i needed i highly recommend this app
Hello WryWry,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team
Schnell zu installierende App und perfekter Support bei kleinen Startproblemen! Ganz herzlichen Dank an Shermelia. :-)
Hallo Vanille.sale,
Vielen Dank für Ihre Zustimmung und wir freuen uns sehr, dass Sie mit unserer App und unserem Service zufrieden sind!!!🤩
Wir sind immer da, wenn Sie unsere Hilfe brauchen oder wenn es etwas gibt, bei dem wir helfen können!
Prost!🥂
Mit freundlichen Grüßen,
Etranslate Team
applicazione molto valida e del tutto gratuita , bisogna prenderci la mano per fare le traduzioni , ma e veramente super!!! grazie anche al servizio clienti
great app, it matches my translation and you can get unlimited words.
great app, it matches my translation and you can get unlimited words.
Hello Aldka,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team
I used the app primarily for translating products and pages to multiple languages. It was easy. However, the problem started when I added currency switcher to the website - the website slowed down and it started loading multiple times before currencies will change based on location. Sometimes the currency won't even change.
Hello Madsbay,
Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern.
Also, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you.
Best Regards,
Etranslate Team
Anne is great! She has a very positive attitude and helped me out promptly with the issue I was experiencing. TOP
This app helped me to translate goods description to Estonian language& For me was difficult to instal language buttons, but Shopify support was helpful!
Hi there,
We are so glad that we can help you! And if you have any problems, just feel free to contact us and we will provide you with the best service!