Langwill: Language Translate
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I used the app primarily for translating products and pages to multiple languages. It was easy. However, the problem started when I added currency switcher to the website - the website slowed down and it started loading multiple times before currencies will change based on location. Sometimes the currency won't even change.
Hello Madsbay,
Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern.
Also, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you.
Best Regards,
Etranslate Team
Anne is great! She has a very positive attitude and helped me out promptly with the issue I was experiencing. TOP
This app helped me to translate goods description to Estonian language& For me was difficult to instal language buttons, but Shopify support was helpful!
Hi there,
We are so glad that we can help you! And if you have any problems, just feel free to contact us and we will provide you with the best service!
Shermelia was great and very patient. She took the time to listen up and solve all my concerns as I was new to this app.
so far so good Regarding the app a few changes can be done to make the converter look more aesthetically pleasing .
Hello litafs,
We are delighted to have you here! Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day
Best Regards,
Shermelia | Etranslate
So far I like that it translate my store without much effort from me at all!! I hope that my customers appreciate the translation as welll!
Hi there,
We are so glad that we could help! And we will keep moving and bring you a better user experience! Wish you a wonderful day!
this app is really easy to use and so helpful it has been a game changer for my business site, the translation is accurete
Hello Lavye Boutique,
Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day
Best Regards,
Etranslate team
Professionale e intuitiva. Per il momento mi sto trovando molto bene e non sto riscontrando problemi
Ciao EVAH Foods,
Grazie mille per la tua approvazione e siamo così felici che tu sia soddisfatto della nostra app e del nostro servizio!!!🤩
Siamo sempre qui se hai bisogno del nostro aiuto o se c'è qualcosa per cui possiamo aiutarti!
Ciao!🥂
Distinti saluti,
Etranslate Team
Fino ad ora fa il suo dovere e non ho riscontrato problemi. Anche il servizio di assistenza è ottimo!
Ciao coollant,
Siamo così commossi dalle tue parole, grazie per aver condiviso la tua esperienza con noi. Il nostro team cerca sempre di garantire che i nostri utenti abbiano un'ottima esperienza con noi. Facci sapere se c'è qualcos'altro con cui possiamo aiutarti, puoi raggiungerci tramite chat dal vivo o e-mail, siamo disponibili 24 ore su 24, 7 giorni su 7. Non vediamo l'ora che arrivi la prossima volta in cui saremo in grado di servirti di nuovo. Buona giornata!
Distinti Saluti,
Shermelia | Etranslate
Good application. The chat is very quick to help with problems that have arisen. Thank you very much Lisa.
Very good service and Shermelia was really helpful. She go trough all the process with me and help me resolve some issues with the page. Also she was very patient and friendly.
Hello Creating for peques,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team