ETranslate: Language Translate , 1,196件のレビュー
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I've never had so much trouble with an app until I used this one. After uninstalling the app 3 times in a row it still appears at the bottom of my website. I don't know how to work with website codes and it looks like this is in the code. Someone help me please!
Hi MKSHOP,
Hi there, I hope you are doing well. I want to inform you that if the app is uninstalled without disabling the language switcher, it will still be present in your shop. We have attempted to remove the selector from our end, but since the app has been uninstalled, we no longer have access to delete the codes. Please, kindly re-install the app so that we can regain access and remove all codes from your theme. Please let us know through the customer support chat once you have re-installed it, and we will assist you promptly. Thank you and have a good day!
Sincerely,
Etranslate Support Team
App is not free only 2000 words total then ask for payment, using is not as easy as other app we have used before - auto translation free option is just for 2000 first words
Hello BrookPad,
Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you, and we already sent you a message in your email.
Also, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat, we are available 24/7.
Have a wonderful day and stay safe!
Best Regards,
Shermelia | Etranslate