Avaliações (1 200)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
Editado a 14 de janeiro de 2022

Anne is great! She has a very positive attitude and helped me out promptly with the issue I was experiencing. TOP

eugeniovazzanostore
Itália
2 days usando a aplicação
30 de março de 2022

You have to keep asking for more credits to translate more words. And the translations are not always that good.

Importtoysnl
Países Baixos
2 days usando a aplicação
Questão respondida por Channelwill 18 de abril de 2022

Hello Importtoysnl,

Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern.

Also, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you.

Best Regards,
Etranslate Team

8 de dezembro de 2021

This app helped me to translate goods description to Estonian language& For me was difficult to instal language buttons, but Shopify support was helpful!

FARFORIA
Estónia
2 days usando a aplicação
Questão respondida por Channelwill 9 de dezembro de 2021

Hi there,
We are so glad that we can help you! And if you have any problems, just feel free to contact us and we will provide you with the best service!

25 de abril de 2022

Shermelia was great and very patient. She took the time to listen up and solve all my concerns as I was new to this app.
so far so good Regarding the app a few changes can be done to make the converter look more aesthetically pleasing .

litafs
Espanha
2 days usando a aplicação
Questão respondida por Channelwill 26 de abril de 2022

Hello litafs,

We are delighted to have you here! Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day

Best Regards,
Shermelia | Etranslate

10 de outubro de 2023

Best service!!, great helpdesk and very available, got immediate great help and solved every problem real quick, Very recommended.

Toodchie
Israel
About 19 hours usando a aplicação
Questão respondida por Channelwill 11 de outubro de 2023

Thank you for your glowing review of our service and helpdesk. We are thrilled to hear that we were able to provide you with immediate and effective assistance to solve your problems. Your recommendation means a lot to us, and we appreciate your feedback. We look forward to continuing to exceed your expectations in the future.🥰

-Sophie😍

14 de dezembro de 2021

So far I like that it translate my store without much effort from me at all!! I hope that my customers appreciate the translation as welll!

EXD Collections
Estados Unidos
2 days usando a aplicação
Questão respondida por Channelwill 15 de dezembro de 2021

Hi there,
We are so glad that we could help! And we will keep moving and bring you a better user experience! Wish you a wonderful day!

11 de maio de 2022

this app is really easy to use and so helpful it has been a game changer for my business site, the translation is accurete

Lavye Boutique
Portugal
2 days usando a aplicação
Questão respondida por Channelwill 11 de maio de 2022

Hello Lavye Boutique,

Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day

Best Regards,
Etranslate team

4 de agosto de 2022

Professionale e intuitiva. Per il momento mi sto trovando molto bene e non sto riscontrando problemi

EVAH Foods
Itália
2 days usando a aplicação
Questão respondida por Channelwill 5 de agosto de 2022

Ciao EVAH Foods,

Grazie mille per la tua approvazione e siamo così felici che tu sia soddisfatto della nostra app e del nostro servizio!!!🤩
Siamo sempre qui se hai bisogno del nostro aiuto o se c'è qualcosa per cui possiamo aiutarti!

Ciao!🥂

Distinti saluti,
Etranslate Team

14 de abril de 2022

Fino ad ora fa il suo dovere e non ho riscontrato problemi. Anche il servizio di assistenza è ottimo!

coollant
Itália
2 days usando a aplicação
Questão respondida por Channelwill 14 de abril de 2022

Ciao coollant,

Siamo così commossi dalle tue parole, grazie per aver condiviso la tua esperienza con noi. Il nostro team cerca sempre di garantire che i nostri utenti abbiano un'ottima esperienza con noi. Facci sapere se c'è qualcos'altro con cui possiamo aiutarti, puoi raggiungerci tramite chat dal vivo o e-mail, siamo disponibili 24 ore su 24, 7 giorni su 7. Non vediamo l'ora che arrivi la prossima volta in cui saremo in grado di servirti di nuovo. Buona giornata!

Distinti Saluti,
Shermelia | Etranslate

4 de março de 2023

Good application. The chat is very quick to help with problems that have arisen. Thank you very much Lisa.

BEJEWEAR
Estónia
2 days usando a aplicação