Langwill: Language Translate

Langwill: Language Translate

Avaliações (1 221)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
6 de setembro de 2024

Ottima App per tradurre il proprio sito!

Pepperina Calzature
Itália
Almost 2 years usando a aplicação
Questão respondida por Channelwill 10 de setembro de 2024

È meraviglioso vedere la sua recensione! Grazie per aver trovato il tempo di lasciare 5 stelle! 🌟 Siamo lieti che siate soddisfatti dell'app. Il vostro feedback è molto prezioso per noi.

Sentitevi liberi di inviarci un messaggio se avete bisogno di qualsiasi forma di supporto.
Siamo disponibili 24 ore su 24, 7 giorni su 7, per fornirle aiuto. 😊👍

Grazie ancora!

Emma
Team di assistenza clienti Langwill

17 de setembro de 2024

I had an excellent experience with the support team! They were responsive, knowledgeable, and went above and beyond to help resolve my issue quickly. It’s clear they care about their customers and take pride in providing top-notch service. Highly recommend!

Gardenvity (Polska)
Lituânia
About 1 hour usando a aplicação
Questão respondida por Channelwill 19 de setembro de 2024

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our support team. We pride ourselves on providing exceptional service, and it’s great to know our efforts are appreciated. We're always here to help—thanks for recommending us!

Best Regards,

Kim|Langwill Support Team of Channelwill

27 de outubro de 2024

Good customer service, powerful app

micas-test
Hong Kong, RAE da China
7 days usando a aplicação
Questão respondida por Channelwill 30 de outubro de 2024

Thank you for leaving a fantastic review! We're very proud to hear that you are happy with the support. We really appreciate your feedback, we are committed to maintaining high standards in user experience from the app.

Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!

Emma
Langwill Customer Support Team of Channelwill

26 de agosto de 2024

molto utile per chi vuole vendere in più paesi e facile da usare con molte lingue, assistenza gentile e risolutiva in tempi brevi.

Relayo
Itália
10 days usando a aplicação
Questão respondida por Channelwill 28 de agosto de 2024

Grazie per aver condiviso la vostra esperienza positiva! Siamo lieti di sapere che trovate l'app utile per vendere in più Paesi e che apprezzate la facilità d'uso e le opzioni linguistiche. È inoltre meraviglioso sapere che il nostro team di assistenza è stato gentile e rapido nel risolvere qualsiasi problema.

Se avete altre domande o avete bisogno di ulteriore assistenza, siamo sempre qui per aiutarvi!

Cordiali saluti,

Kim|Squadra di supporto di Langwill

28 de agosto de 2024

Great app, outstanding support!

printsol
Letónia
3 months usando a aplicação
Questão respondida por Channelwill 29 de agosto de 2024

Thank you for your fantastic review! We're delighted to hear that you're enjoying the app and that our support team has provided outstanding assistance. Your satisfaction is our top priority, and it’s great to know we’re hitting the mark.

If you need anything else, we’re always here to help!

Best regards,

Kim|Langwill Support Team of Channelwill

26 de junho de 2024

Those staff is very helpful and reply fast. Really appreciate!

Freemax - The Body Solution
Hong Kong, RAE da China
6 months usando a aplicação
Questão respondida por Channelwill 28 de junho de 2024

Thank you for leaving a fantastic review! We're very proud to hear that you are happy with the support you received. We really appreciate your feedback, we are committed to maintaining high standards in user experience from the app.

Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!

___________________________________
Emma
Langwill Customer Support of Channelwill

24 de abril de 2024

Application that translates the whole site perfectly, their customer support helps you translate third-party applications that modify the site code, I recommend the application.

Lotisand
França
6 months usando a aplicação
Questão respondida por Channelwill 25 de abril de 2024

Thank you for your wonderful review! We're thrilled to hear that you've had a positive experience with Etranslate. It's great to know that our tool seamlessly translates your entire site and that our customer support team goes the extra mile to assist with third-party applications and site code modifications. Your recommendation means a lot to us, and we're committed to providing top-notch service and support to all our users. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best Regards,

Kim|Etranslate Support Team

10 de maio de 2024

We have been using the app for 1 year now. there were a lot of issues, I can say every 2 weeks there is a new issue, and you need to keep your eyes open all the time to check everything,

All the previous issues we can accept, but the recent issue made the app completely useless and affected our customer experience very badly.

The issue is when you go to the 2nd language suddenly the page gives errors similar to when you go offline, and the problem this is on all pages and keeps repeatedly occurring. just imagine your customer is changing the language and suddenly all the website gives error and goes offline.

We lost a lot of customers, because they are complaining that our website is not working and it is not reliable.

And now the team is working on it for almost 2 months and whenever you reach out they will tell you we are working on it, despite this issue is very critical.

Very bad, not recommend at all

Lamcy Korea
Emirados Árabes Unidos
Over 1 year usando a aplicação
Questão respondida por Channelwill 11 de maio de 2024

Hello there,

We're truly sorry to hear about your experience and the impact it has had on your business. 😔 Please accept our sincerest apologies for the recurring issues you've encountered, especially the recent one that has severely affected your customer experience.

We understand the frustration and inconvenience caused by the ongoing issue with the second language feature, which is critical to your website's functionality. It's deeply concerning to us that despite our team's efforts, the problem persists, leading to lost customers and a decrease in reliability perception.

Please know that we take your feedback seriously, and our team is diligently working to resolve this issue as quickly as possible. We acknowledge the urgency and importance of fixing it to restore your website's functionality and regain your customers' trust.

We appreciate your patience and understanding during this challenging time. If there's anything specific you'd like to share or if you have any further concerns, please don't hesitate to reach out. We remain committed to providing you with the best possible service and ensuring that your experience with our app improves.

Thank you for your continued support, and we sincerely apologize for any inconvenience caused.

Best Regards,

Sophie | Etranslate Support Team

12 de junho de 2024

Excellent level of care with Nova

Pastificio Chelucci
Itália
Almost 2 years usando a aplicação
Questão respondida por Channelwill 14 de junho de 2024

We are very glad that you're happy with the support service you received. We are committed to make the experience at best and rest assured we will continue to try exceed expectations.
Feel free to contact us as you require any form of assistance. We're available 24/7 to provide help!

Thank you so much for your feedback.

Emma
ETranslate Customer Support of Channelwill

Editado a 28 de setembro de 2024

Quick response and they solved my problem only a few minutes. The most reliable and helpful app I ever experienced.

Maxi Hawaiian Jewelry マキシ ハワイアンジュエリー ハワイ本店
Estados Unidos
About 3 years usando a aplicação
Questão respondida por Channelwill 1 de abril de 2024

Thank you for taking time to give us positive feedback! 😊 We're thrilled to hear that you are happy with the service provided! If you have any further questions or concerns, feel free to reach out. We are happy that you are using our platform! 👍🚀

Best Regards,

Emma
ETranslate Support