Langwill：AI Language Translate
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they are very supportive
We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product.
Thanks again!
Sophie|Langwill Customer Support of CWILL
Super support, bonne APP
Thank you so much for taking the time to leave us review! We really appreciate your feedback. 🌟 We are glad that you are happy with the support and the app. We promise to continue to strive in providing the best possible user experience to everyone.
Thank you again!
Emma
Langwill Customer Support Team of CWILL
Great customer support! We had issues with the translation of contents coming from page creatin apps and Lisa was of great help.
The customer support is top notch
We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product.
Thanks again!
Sophie|Langwill Customer Support of CWILL
Customer service is amazing, very efficient and helpful.
We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product.
Thanks again!
Sophie|Langwill Customer Support of CWill
Great app once setup, help articles are a bit tricky to understand, but support is happy to help you sort out any hiccups and get your app setup to work as it should.
Hi Gidion,❤️
This is Nova again from Langwill Suppport Team of Channelwill. 💕Thank you for your thoughtful review and for sharing your experience with the app. We’re really glad to hear that I was able to help you get everything set up and running smoothly.❤️
We’re always looking for ways to improve, so if there’s anything we can do to make your experience even better, please don’t hesitate to let us know. Your feedback means a lot to us. ❤️
Thanks again for your support! ☺️
We have been using the app for 2 years + and despite that we had some serious issues in a times but the team was always there to support us and do what they can to sort them out.
And also the team will make you feel like you are a family member not a customer and they are ready to support you all the way they can. this is what kept us using the app till now.
The app also is very useful and easy and the team is working continuously to improve it. I would highly recommend Langwill for anyone who want a long term success.
Thank you Langwill team.
Hello there,
We're truly sorry to hear about your experience and the impact it has had on your business. 😔 Please accept our sincerest apologies for the recurring issues you've encountered, especially the recent one that has severely affected your customer experience.
We understand the frustration and inconvenience caused by the ongoing issue with the second language feature, which is critical to your website's functionality. It's deeply concerning to us that despite our team's efforts, the problem persists, leading to lost customers and a decrease in reliability perception.
Please know that we take your feedback seriously, and our team is diligently working to resolve this issue as quickly as possible. We acknowledge the urgency and importance of fixing it to restore your website's functionality and regain your customers' trust.
We appreciate your patience and understanding during this challenging time. If there's anything specific you'd like to share or if you have any further concerns, please don't hesitate to reach out. We remain committed to providing you with the best possible service and ensuring that your experience with our app improves.
Thank you for your continued support, and we sincerely apologize for any inconvenience caused.
Best Regards,
Sophie | Etranslate Support Team
Absolutely fantastic! We had some detail issues with our website Chronofactum.com/en and the Langwill support was extremely fast, kind, professional and simply fantastic. Thank you very much again!
We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product.
Thanks again!
Sophie|Langwill Customer Support of CWILL
Nice app, good translations
Thank you so much for your kind feedback! 😊 We’re glad to hear you’re enjoying the app and that the translations are working well for you. If you ever need help or have suggestions, feel free to reach out — we’re always happy to assist!
Best Regards,
Kim|Langwill Support Team of CWILL
Terrible translations, worse than the simple browser translations. We got this app for the glossary feature but it is useless if the regular translations are bad.
Promotes itself as "AI" but only the top tier has the option.
Does not offer options to have photos based off of store language...
We've been using this for a year and we are so glad to move away from them.
Hi Ashish,
Thank you for taking the time to share your experience with us. I’m truly sorry to hear that the translations and features did not meet your expectations.
We understand how important accurate translations and seamless multilingual experiences are, especially when it comes to presenting your store professionally to a global audience. Your feedback regarding the quality of translations, the glossary feature, and AI functionality has been noted with great concern.
We’re continuously working to improve our services, and your input helps us identify areas that need the most attention. While it’s unfortunate that you’ve decided to move on, we’d still love to learn more about your specific pain points so we can improve not only for future users but possibly for you, should you reconsider us in the future.
If you’re open to it, we’d appreciate the opportunity to schedule a quick call or exchange more details via email.
Looking forward to your feedback.
