Avaliações (1 200)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
21 de fevereiro de 2024

great app

Antoniou Exotica
Grécia
About 1 month usando a aplicação
Questão respondida por Channelwill 26 de fevereiro de 2024

Thank you for your kind words! 😊 We're thrilled to hear that you find our app great! If you have any suggestions or feedback, feel free to share. Happy using! 🚀

Best regards,
Sophie|Etranslate Team

3 de agosto de 2023

App is quite easy to use, you can automatically translate everything then manually adjust the translations that aren't accurate. Also support is very quick to respond, which is a big plus

Le Coin du Jeu CA
Canadá
Over 1 year usando a aplicação
Questão respondida por Channelwill 4 de agosto de 2023

Thank you for your feedback! We are happy to hear that our app's translation feature has been helpful for you and that our support team has been responsive. If you have any other suggestions or concerns, please feel free to let us know.

- Sophie 💖

5 de outubro de 2023

Very quick response whilst still on the free trial for the growth plan, got some specific advice on translating content in 3rd party apps. Going to try it now!

Moonrock Sneakers Ltd
Reino Unido
4 months usando a aplicação
Questão respondida por Channelwill 7 de outubro de 2023

Thank you for sharing your positive experience with our customer service team! We're thrilled to hear that you found our response time quick and that you received specific advice on translating content in 3rd party apps. We hope that you find this advice helpful and that it helps you to make the most of our app's features. If you have any further questions or need assistance with anything, please don't hesitate to reach out to us. We're always here to help!🥰

-Sophie😍

29 de dezembro de 2023

The app does exactly what I wanted (even the free version). The support I received has been great! Thank you :)

Homeware Base
Austrália
1 day usando a aplicação
Questão respondida por Channelwill 3 de janeiro de 2024

I'm thrilled to hear that the app meets your needs, and it's fantastic that you're enjoying the benefits of the free version! 😊 Our team is always here to provide top-notch support. Thank you for your kind words! 🌟 If you have any more questions or need assistance, feel free to reach out. Happy to help! 🚀

Best regards,
Sophie💗
Etranslate Customer Support 🌟

10 de dezembro de 2023

This application is complete with all features I needed as a merchant. Customer service extremely fast and valuable, in particular belle, that solved all my issues

Diateck
Itália
About 1 month usando a aplicação
Questão respondida por Channelwill 12 de dezembro de 2023

Thank you so much for your positive review! 🌟 We're thrilled to hear that our application meets all your merchant needs. 😊 Our customer service team, especially Belle, is delighted to have been of assistance in resolving your issues promptly. 🚀 If you ever have more questions or need further support, feel free to reach out. Happy selling! 🛍️👏

Cheers,
-Sophie|ETranslate Team👩‍💼

29 de outubro de 2023

They have given me the best support for settings.
Thank you very much.
The translation is looking OK. But, I do't know why some specific words have not been translated and some whole pages have not been translated at all even though the translation status says "Translated (100%)".
This app is good, but not perfect.
----- ----- ----- ----- -----
The problem above has been resolved setting Translation Type to Basic.
If you are experiencing the similar problem, try setting to Basic just for checking.

ちどり
Japão
About 1 month usando a aplicação
Questão respondida por Channelwill 30 de outubro de 2023

😊👏 Thank you for your positive feedback on our support and app. We apologize for any translation issues you experienced. We're glad you found a solution by switching to Basic Translation. Your feedback is valuable and helps us improve. 😊🌟
Best Regards,
Sophie|Etranslate Team🥰

18 de janeiro de 2024

Great app, great service!

Nerses
Ucrânia
6 months usando a aplicação
Questão respondida por Channelwill 21 de janeiro de 2024

Thank you for your kind words! 😊 We're thrilled to hear that you're enjoying our app and service. If you ever have any questions or need assistance, feel free to reach out. 🚀👍

Best regards,
Sophie|Etranslate Team

9 de janeiro de 2024

Great customer support! Highly recommend.

Azimut Center
Eslovénia
25 days usando a aplicação
Questão respondida por Channelwill 13 de janeiro de 2024

Thanks for taking time to leave us a review! You fill our hearts with overflowing joy knowing that you had a positive experience with us. If ever you would need any further assistance or anything you can share about the app, please feel free to reach us. We will be more than happy to help you. 🥰

Best regards,
Kim|Etranslate Team

Editado a 26 de novembro de 2023

After encountering some issues at the beginning of using the app, I reached out to customer service support for assistance. Mariadel provided excellent service and was able to resolve all my concerns through their expertise and magic. Now, the app is working perfectly well. I rate their effort and time with 5 stars.

Thank you so much Mariadel!

And Today Sophie was very helpful too. Thank you as well!

fuuzzi
Reino Unido
21 days usando a aplicação
Questão respondida por Channelwill 11 de novembro de 2023

👋 Thank you for reaching out and sharing your experience with us! 🌟 We appreciate your feedback.

We apologize for any inconvenience you've encountered. We'll promptly investigate the issues you've highlighted regarding the Polish Language and Polish Zloty availability. 😓 Our team will review the settings and ensure that the necessary adjustments are made.

Additionally, we'll look into the HTML concern with the button placement on mobile devices. 📱 We understand the importance of a seamless user experience and will work to resolve this promptly.

Rest assured, we'll keep you informed about the progress, and if any action is needed on your end, we'll guide you through it. 🛠️ Your satisfaction is our priority, and we appreciate your patience as we address these matters. If you have any further questions or concerns, feel free to let us know. Thank you again for bringing this to our attention! 🙌

- Sophie 🌟

11 de setembro de 2023

really, this is good apps, what i finding for my shop, i tried multiple apps, this apps perfectly fit in my shop. thank you so much for good customer services

zarzin
Suécia
7 months usando a aplicação
Questão respondida por Channelwill 14 de setembro de 2023

Thank you for your positive review! We are thrilled to hear that our app has been a great fit for your shop and that our customer service team was able to provide you with the support you needed. If you have any suggestions or feedback, please don't hesitate to let us know. Thanks again for choosing our app!💗💗😊
-nona