Locksmith

Locksmith

Built for Shopify

Arvostelut (487)

Kokonaisarvio
4,7
Lukumäärä luokitustasoa kohden
  • 89 % arvioista on 5 tähteä
  • 2 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 2 % arvioista on 2 tähteä
  • 6 % arvioista on 1 tähteä
17. kesäkuu 2024

Great experience with Locksmith, the team is super responsive and it does exactly what we needed it to do for our site (lock pricing for wholesale accounts only). Set up is easy and any small details the team responds quickly to assist.

Canadian Wholesale Vapes
Kanada
2 kuukautta sovelluksen käyttöä
3. kesäkuu 2024

App does what we needed it to do. Give it a try.

Catoctin Mtn Growers
Yhdysvallat
3 kuukautta sovelluksen käyttöä
2. toukokuu 2024

We have been working with Locksmith on two of our e-commerce sites. Locksmith provides us with the functionality we need for our store but also has provided exceptional customer service and support. Highly recommend this app.

ACS
Yhdysvallat
16 päivää sovelluksen käyttöä
6. toukokuu 2024

Terrible experience with this app. Firstly, the private link cannot be used in Klaviyo, so did not work as intended as for its promotional purpose.

Now the apps installation has made our Shop sales profile become unapproved stating:

Your Online Store is currently using password control or age verification app(s). To meet the requirements to Sell on Shop, please uninstall these apps.

This is a catastrophic issue to be caused by using this app and is a massive regret in doing so.

bound
Yhdistynyt kuningaskunta
20 päivää sovelluksen käyttöä
Lightward vastasi 8. toukokuu 2024

Thank you so much for sharing your feedback, and I'm very sorry for the issues you faced when using Locksmith. We understand the frustration that comes about when unexpected things happen.

To start, I'd like to address the Shop App issue, for you and for anyone else who reads this:

Please note that if the Shop App is an important part of the traffic and sales on your store, you may not want to install Locksmith, or any other access control app, because the Shop App will stop functioning.

The Shop App have some requirements for using their app. One of those requirements is that the store may not use any access control apps. This includes Locksmith, and any other apps that conditionally restrict access or "gate" the store. You can read the requirements for the Shop App, currently at this url:
https://help.shopify.com/en/manual/online-sales-channels/shop/eligibility/requirements

This is something which is out of our hands, since it's not a requirement we set. Because we know this is important, we make this a major heading in our Agreement page. This agreement must be accepted when the app is installed and before it can be used. You can find the text of that here:
https://www.locksmith.guide/policies/usage-agreement

Using a Locksmith secret link with mailing lists services like Klaviyo can sometimes result in access being denied, and it's usually a minor formatting issue. It looks like we were able to offer you a fix, but at that point you had noticed that the Shop App was inactive, and needed to remove the app.

Locksmith secret links are often used in mailing lists, but they may need to be double checked for formatting. Mailing list emails can sometimes alter the link in a way that results in access being denied, and double checking that the URL parameters are formatted correctly will get things working. We're happy to troubleshoot those if your tests don't work. :)

Again, I'm sorry for the frustration you experienced. We're here to help if you need us.

All the best,

-Ken

7. toukokuu 2024

This is the best performing Shopify app out there! We have built around 50 Shopify stores and use this on quite a few of them. The functionality, billing and customer service are all spot on. I haven't had any issues that weren't resolved quickly and professionally. Thanks a ton!

Drive PC Gear Conference
Yhdysvallat
4 päivää sovelluksen käyttöä
2. helmikuu 2024

I have been using Locksmith for several years now and I'm still 100% happy with the app. Customer service is very fast and extremely helpful.
Thanks guys, great job!!!

TemboTusk
Yhdysvallat
Melkein 7 vuotta sovelluksen käyttöä
16. helmikuu 2024

I am absolutely delighted with the performance of the application. The setup process was incredibly straightforward and hassle-free, allowing me to get started with it within minutes. I must say that the support service was exceptional - the team was quick to respond, provided detailed insights, and went above and beyond to offer me valuable recommendations that have significantly enhanced my experience with the application. I am grateful to Locksmith for providing such a fantastic service.

Filler Lux™
Yhdysvallat
Vuosi sovelluksen käyttöä
29. tammikuu 2024

We have been using Locksmith to control access to digital content on our store. Without Locksmith, our business just wouldn't work on Shopify. It's very powerful and flexible, and the support is top notch. We're really grateful to the developers for making such a great app available!

AlohaDays Kitchen Club
Japani
Vuosi sovelluksen käyttöä
18. maaliskuu 2024

I really love how this app works and the support service is very nice, I really recommend this app :)

My Store
Espanja
16 päivää sovelluksen käyttöä
29. tammikuu 2024

We have been using Locksmith for a few months now and couldn't be more satisfied. The Locksmith team has been nothing but helpful in getting us set up with everything we needed for the site. Highly suggested!

TRADE CLOSEOUTS
Yhdysvallat
4 kuukautta sovelluksen käyttöä