Locksmith

Locksmith

レビュー (297)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の2%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2025年5月21日

Exceptional customer service and a brilliant product. Very beneficial for business and offers more opportunities for secret collections, VIP access, and other variations we hadn't even thought of to make our storefront engaging, elevated, and unique. 10/10! Huge ups to Tristan!

Smithers Swimwear
オーストラリア
アプリの使用期間:4年以上
2025年5月29日

The app works exactly as promised. I initially experienced some cache issues with the Firefox browser, but that had nothing to do with the app itself. The support team provided excellent and timely service. I highly recommend this app to anyone who needs to restrict access to parts of their shop.

ShopBreach
デンマーク
アプリの使用期間:10ヶ月
2025年5月9日

Darn Locksmith for being too good! Due to Shopify''s fee structure on sales, I subscribed to a higher plan than I probably needed. Which meant that I was placed into a higher tier than I'd hoped for Locksmith. The dilemma is, I couldn't bring myself to reach out to ask for a lower price due to how well their plug-in works!
You see, I offer custom products that I only want people to be able to add to their carts (since I despise invoicing as I also have an expansive catalog) AFTER I send them back a proof of what I'd be making for them. Locksmith gives me the peace of mind of protecting my custom products from ordering ahead of a request which is invaluable. It also works with Shopify's app which of all the plug-ins I've had to subscribe to, is the only one.
Alls this to say, if you need to restrict products, I HIGHLY recommend Locksmith as it's been invaluable to my sanity and business model!

ShayKay Studio
アメリカ合衆国
アプリの使用期間:3ヶ月
編集日:2025年5月19日

I would recommend this app. The app developer work with you to figure out if/how this app can work for your store or not. Keep in mind you may need a few days to get it dialed 100%, but the devs will work to deliver you a working solution.

Feathers Vintage
アメリカ合衆国
アプリの使用期間:7ヶ月
2025年3月25日

Great experience so far, extremely helpful in setting up our Wholesale Jewellery Store with limited access to customers. Ken from their team not only understood the entire flow but gave suggestions and helped in setting up the store till the end. They extended the trial for us to test things out. Thanks from Team Rajmehar, www.rajmehardesigns.com

Rajmehar Designs
インド
アプリの使用期間:3ヶ月
2025年3月6日

I love this so much I'm going to jump in to Mechanic next. Locksmith is the perfect solution to a problem I had and devs tried charging me hundreds when this took me 10 minutes and not much per month. Thanks for being awesome guys!

Subscription Comics
アメリカ合衆国
アプリの使用期間:2ヶ月
2025年4月5日

The support is excellent. When I was struggling with something, the team did not just explain what was happening and how to fix it, they actually DID the fix for me and fast! Outstanding customer service.

The Floral Project
イギリス
アプリの使用期間:約3年
2025年5月21日

Thanks for all continued support and figuring out what is best for our website and needs.

Queen City Book Bank
アメリカ合衆国
アプリの使用期間:3年以上
編集日:2025年2月6日

Updated:
Thank you for a very kind reply. I have updated my review due to the nice reply. However, the problem still remains after I click on the hide features which you are referring to.

Old review:

This app has been very expensive for us!!! The app allows one to make a locked shop. However, the products in that locked shop are not hidden. We tried the app for 2 weeks where we had a locked shop, but during those weeks we experienced a drop in sales of 20k USD. We wondered why this happened. Turned out people could find the locked store in Shopify search and of course people did not want to buy our normal products when they could find the cheaper products in the locked store. Until hiding the products and the locked site, I would not recommend this app.

Ascendic ApS
デンマーク
アプリの使用期間:19日
Lightwardが返信しました 2025年2月6日

Hello!

I understand the frustration of discovering that your wholesale products were visible in search results - that's a significant issue that impacted your business. I want to help address this, and I'm sorry you've had this experience.

Locksmith does include features to hide products from search results and collection listings, but these need to be specifically enabled. Currently, these aren't enabled on your locks.

To prevent wholesale products from appearing in regular store searches, you'll want to:

1. Enable the "Hide this product from search results and other lists" option in your lock settings
2. For additional protection, enable "Hide from sitemaps" (this uses Shopify's native SEO controls)

I've added some extra trial days to your account if you'd like to test these features. Our complete guides on product visibility:

- https://www.locksmith.guide/tutorials/more/hiding-products-from-product-grids
- https://www.locksmith.guide/faqs/can-locksmith-hide-content-from-my-in-store-search

Also, I noticed that your theme has some code from a search and filtering app present. i'm not sure if that's currently active, or if it caused the issue, but it's important to note that Locksmith isn't compatible with apps like that. We mention that in our agreement when installing the app:
https://www.locksmith.guide/policies/usage-agreement

During any app trial, we're here to help make sure everything is configured correctly. Please reach out to us at team@uselocksmith.com with any questions - we want to help you get this right.

Best regards,

Ken from Locksmith/Lightward

2025年1月31日

Fantastic experience so far, extremely helpful in setting up and the actual app has every option you could ever need! Erica was wonderfully helpful and lovely to deal with. Highly recommend.

The Crafty Kit Company - Trade
イギリス
アプリの使用期間:17日