Locksmith

Locksmith

レビュー (494)

総合評価
4.7
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の2%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の6%は1つ星です
2020年6月4日

I don't know why I can't download this app?? I downloaded it once, and then had to remove... tried adding again and it's 505 error. Can someone help me out?

Zipply
カナダ
アプリの使用期間:32分
Lightwardが返信しました 2020年6月6日

Can do! (We reached out promptly. Helping is what we do. 💪)

編集日:2017年10月9日

Updated review based on the responsiveness and flexibility of the staff. Stand by the recommendation regarding just having a pricing plan more closely linked to the consumer's use of the Locksmith product directly, but very impressed by the developer. I can't do 5 stars as I'm not using the application currently - but would absolutely reconsider if I hadn't already found another solution.
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Pricing plan methodology is inappropriate. We're forced to use a Shopify plan instead of basic for a single issue, and the difference between $9 and $29 a year for a startup shop is excessive. Had to uninstall.

Ttexec
アメリカ合衆国
アプリの使用期間:21分
2017年6月28日

The price is listed as "from 9.00/month" but the subscription is automatically setup to bill for $29.00/month. Deceptive advertising. No integrity in that. Be careful. I uninstalled the app and I'm hoping there's a better solution in the app store for setting up wholesale functionality.

Leathercuffwatch
アメリカ合衆国
アプリの使用期間:16分
2020年1月8日

Doesnt lock pages specifically so cant hide specific menu items. It picked up a page on the App store when i searched for my a page in my store to lock. Too general to be a paid App.

The DogFood Depot®
南アフリカ
アプリの使用期間:12分
Lightwardが返信しました 2020年1月14日

Hey there! I'm sorry this didn't work out for you – thanks for letting us know. This sort of thing *is* very much within our feature set: Locksmith does support locking individual pages, and does support hiding menu items for those pages. It sounds like you may have run into a one-off problem during setup; if you'd like to try again, please reach out at team@uselocksmith.com. We'd love to help. :)

2023年4月25日

Doesn't work
Tried to create a lock on a page with a passcode - a very simple setup. Nothing. Didn't work. Not a good UX.

My Magic Carpet | Washable Rugs
アメリカ合衆国
アプリの使用期間:12分
Lightwardが返信しました 2023年4月25日

Hello!

I'm sorry you encountered an issue when trying out the passcode key. I saw your email, and replied, about 30 minutes after it came in (20 minutes after this review), but by that time Locksmith had been removed.

A lock not working is exceedingly rare, and is generally something which can be fixed. That's why we have our 15 day trial period: We want to make sure you have time to test things and work out any potential conflicts in the theme, or with other apps, before you have to pay for Locksmith.

It's also important to note that passcode keys will remember you in the browser when you enter the code, and it may seem like they aren't locked at all. If that seems like it might be the issue, using a new private browsing session will show you what a new visitors sees.

I can't diagnose what happened at the moment, since Locksmith has been removed from your store. But, feel free to reach out if you'd like to try again. We're here for you, and I'm sure we can get things working. :)

All the best,

Ken

2020年8月4日

We've been using this app for few days, we've lost more than 20% speed optimization on our site, even if we've deleted it like on their instruction... We've try to reach the customer support with 0 answer! We're pretty upset with this app and it f*** up our store.. not recommend at all!

KLOW
フランス
アプリの使用期間:11分
Lightwardが返信しました 2020年8月6日

Hey there! I'm sorry for the trouble here. We can't find any emails from anyone concerning this store (did you email team@uselocksmith.com?), which is the first disconnect here.

It looks like you had Locksmith installed for 11 minutes total, and our code was completely removed from your theme before the app was deleted from your Shopify account. Everything *should* have been in order. If you emailed team@uselocksmith.com, then I can't explain why we don't have your message; please do email us again, or use the support button in the lower-right corner of uselocksmith.com, and we'll go from there.

All the best,

-Isaac

P.S. For anyone who may run into performance issues themselves, please see our documentation at https://docs.uselocksmith.com/article/432-what-should-do-i-do-if-my-site-is-loading-slowly. As always, we are *very* much here to help. ❤️

2023年9月6日

Incredible app! I have a courses/membership site and use this to hide menu items and pages based on the items the user has purchased. Also, the login form wasn't populating on the protected content page, I messaged Locksmith and they put in custom code for me to fix it within a few hours, amazing support and app!

Feed Your Spirit
アメリカ合衆国
2015年9月14日

Seriously the best app and support I have experienced in the app store! I set up membership subscription sites on Shopify everyday and Issac was right there ready to help me as soon as I bought the app. I was up and running, even with some manual set up, within 30 minutes.

THANK YOU LOCKSMITH!!!

Diaja 2
アメリカ合衆国
2015年11月6日

Isaac and his team are excellent. App is probably one of the best investments I've made, and I've developed many shopify sites for customers.
Fully functional, powerful, and if you're creative enough, you can bend a couple of things to add your own custom code!

Currently using the app to lock down collections only available to my wholesale b2b customers. You can do a lot with this app, if you're creative, you can do a lot :)

Runners Supply
アメリカ合衆国
2017年1月10日

Great app that does exactly what you want :)

The Ultimate Travel Store
カナダ