Login As Customer ‑ Magefan

Name: Login As Customer ‑ Magefan
Brand: Magefan
Rating: 3.1 (6 reviews)

K dispozici je bezplatný plán. 14denní zkušební verze zdarma.

Hodnocení (3,1)

Recenze

Vývojář

Magefan

Důležité informace

Vytvořeno pro vaši firmu

Použití přímo v prostředí administrátora Shopify

O této aplikaci

Uvedena

16. březen 2022

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Kategorie

Zákaznické účty – další

Customer account log-in tool to provide customers support faster

Login as Customer Extension enables you to log in to your customer account in a few clicks with or without Multipass. Hence your managers can assist customers in placing orders and fixing issues within a customer account area.

Log in to customer account with Multipass
Allow customers to request assistance
Change customer password when logging in to their account

Cena

14denní zkušební verze zdarma

Basic Plan

Zdarma

Note: no B2B
10 logins per month
Сustomer consent for assistance
Customer password reset
Shopify Multipass login compatibility
API endpoints

Standard Plan

$19 / měsíc

nebo $180/rok s úsporou 21 %

Note: no B2B
Unlimited logins
Сustomer consent for assistance
Customer password reset

Pro Plan

$39 / měsíc

nebo $348/rok s úsporou 26 %

Note: no B2B
Unlimited logins
Сustomer consent for assistance
Customer password reset
Shopify Multipass login compatibility
API endpoints

Basic Plan

Zdarma

Note: no B2B
10 logins per month
Сustomer consent for assistance
Customer password reset
Shopify Multipass login compatibility
API endpoints

Standard Plan

$19 / měsíc

nebo $180/rok s úsporou 21 %

Note: no B2B
Unlimited logins
Сustomer consent for assistance
Customer password reset

Pro Plan

$39 / měsíc

nebo $348/rok s úsporou 26 %

Note: no B2B
Unlimited logins
Сustomer consent for assistance
Customer password reset
Shopify Multipass login compatibility
API endpoints

Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní.

Počet recenzí: 6

Celkové hodnocení

3,1

Počty podle úrovně hodnocení

50 % hodnocení s 5 hvězdami
3
0 % hodnocení s 4 hvězdami
0 % hodnocení s 3 hvězdami
0 % hodnocení s 2 hvězdami
50 % hodnocení s 1 hvězdami
3

29. srpen 2023

Works very well. We went with the Pro Plan. It allowed for direct login within, forcing the sign-in that most reviews complain about.

It works smoothly with both legacy B2C and the new B2B customer models.

Youfoodz Wholesale

Austrálie

Doba používání aplikace: Asi 2 měsíci

14. srpen 2023

Didn't give us what we wanted. It prompted to seek approval from the customer. Very dependant on the type of Shopify plan which is disappointing.

alt.

Nový Zéland

Doba používání aplikace: 5 minutami

Vývojář Magefan odpověděl 17. srpen 2023

Thank you for your review. If you don't use Shopify Plus, you can log in to your customers' accounts in two ways. Asking customers for approval is not the only option. You can also reset the customer's password and log in without approval.

We're sorry for the inconvenience and will try to convey better the conditions of using our app in the description and user guide.

15. červen 2023

Works great out of the box. Just need to make sure you have a shopify plus account and to turn on multipass.

HumanN

Spojené státy

Doba používání aplikace: 11 minutami

4. leden 2023

Can't say enough good things about this app and it what it has enabled us to do immediately upon installation. It's all cheers from our Customer Service department which can now effectively assist customers with login issues, cart issues, discount testing, etc. Excellent!!

MDaemon Technologies, Ltd.

Spojené státy

Doba používání aplikace: 24 hodinami

30. leden 2023

This app don't work. I got my own login name and password when I try to log in to a customer. I don't think you have tested this. Also not serious to give a 5 star from your own develop dep.

jsonsweden.com

Švédsko

Doba používání aplikace: Asi hodinou

Vývojář Magefan odpověděl 1. únor 2023

Thank you for your review. The app goes through a very thorough technical review by our and Shopify team before being published online. So the Login as Customer app has been approved by Shopify after a few weeks of testing. Could you please tell us what issues you're facing in more detail so we could make it work for you? We suspect that while trying to log in you've got the "Incorrect password and login" issue. In this case, please check this article: https://magefan.com/shopify/apps/login-as-customer/incorrect-email-or-password

Currently, we're working on improving the app user guide, so you can find a solution to your issues and questions faster.

Všechny recenze