Login as Customer: Support

Name: Login as Customer: Support
Brand: Magefan
Rating: 4.7 (12 reviews)

Hinnoittelu: Ilmainen sopimus saatavilla. Ilmainen kokeilu saatavilla.
Tähtiarvio: 4,7 (12)
Kehittäjä: Magefan

Faster customer support with direct access to any customer account — no password required

Struggling to help customers when you can’t see what they see? This app lets you log into any customer account directly from your Shopify admin (or any CRM or helpdesk). Provide faster real-time customer support by preparing carts, placing orders, replicating issues and guiding checkout. No more asking for passwords. No more delays. Just faster resolutions. NO NEED FOR SHOPIFY PLUS — the app adapts to your store’s plan using multiple login methods (Multipass, permissions, or password resets).

Log into customer accounts with one click (with or without Multipass)
Place orders, manage carts (persistent cart), and troubleshoot in real time
Log in to customer account from any CRM and helpdesk (with API)
Track support-related logins for transparency and compliance
Compatible with all Shopify plans (Plus not required)

Kielet

Englanti

Tätä sovellusta ei ole käännetty kielelle Suomi

Toimii seuraavan kanssa:

Shopify Admin

Luokat

Tuki – muu

Hinnoittelu

Basic Plan

Ilmainen

Ominaisuudet

Up to 10 customer logins/month
Limited login history
Basic API access
Supports legacy & customer accounts +B2B
Multipass compatible (not required)

Pro Plan

$39 /kuukausi

tai $390/vuosi ja säästä 17 %

Ominaisuudet

Unlimited customer logins/month
Persistent shopping cart sharing
Create, send pre-built carts to customer
Full audit logs (on customer accounts)
View orders placed via admin login
Log in from CRM or helpdesk (via API)
Supports legacy & customer accounts +B2B
Multipass compatible (not required)

7 päivän maksuton kokeilu

Kaikki maksut laskutetaan valuutassa USD. Toistuvat ja käyttöperusteiset maksut laskutetaan 30 päivän välein.

Arvostelut (12)

Kokonaisarvio

4,7

Lukumäärä luokitustasoa kohden

75 % arvioista on 5 tähteä
9
8 % arvioista on 4 tähteä
1
0 % arvioista on 3 tähteä
0 % arvioista on 2 tähteä
17 % arvioista on 1 tähteä
2

Kaikki arvostelut

19. huhtikuu 2026

I get support even though I'm on the free plan. A nice way for Magefan to make sure their tool fits in our stack and show how much they care.

Nicely done.

Winzer

Yhdysvallat

Noin 2 kuukautta sovelluksen käyttöä

Magefan vastasi 27. huhtikuu 2026

We're pleased to make your experience with Magefan apps as smooth as possible, regardless of the plan you use.

16. huhtikuu 2025

Incredible Support for Shopify – Highly Recommend!

We recently worked with Magefan to improve some functionalities on our Shopify store, and the experience was absolutely fantastic. The team went above and beyond to deliver exactly what we needed — fast, efficient, and with great attention to detail.

A huge shoutout to Viktoriia, who was exceptionally helpful throughout the whole process. Her professionalism, deep knowledge, and kindness made the entire experience seamless and enjoyable.

If you’re looking for trustworthy experts who genuinely care about your success — Magefan is the team to go with!

Lazy Susan

Yhdistynyt kuningaskunta

9 kuukautta sovelluksen käyttöä

21. marraskuu 2024

The app does exactly what we need it to and the support / app team are superb and extremely responsive. When we raised an enquiry about a functionality issue we were having, the Magefan team were on it immediately and rolled out the feature within a few weeks!

LS EU Production

Alankomaat

Noin kuukausi sovelluksen käyttöä