Login as Customer: Support

Name: Login as Customer: Support
Brand: Magefan
Rating: 4.7 (12 reviews)

価格設定: 無料プランあり。無料体験あり。
評価: 4.7 (12)
開発者: Magefan

Faster customer support with direct access to any customer account — no password required

Struggling to help customers when you can’t see what they see? This app lets you log into any customer account directly from your Shopify admin (or any CRM or helpdesk). Provide faster real-time customer support by preparing carts, placing orders, replicating issues and guiding checkout. No more asking for passwords. No more delays. Just faster resolutions. NO NEED FOR SHOPIFY PLUS — the app adapts to your store’s plan using multiple login methods (Multipass, permissions, or password resets).

Log into customer accounts with one click (with or without Multipass)
Place orders, manage carts (persistent cart), and troubleshoot in real time
Log in to customer account from any CRM and helpdesk (with API)
Track support-related logins for transparency and compliance
Compatible with all Shopify plans (Plus not required)

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

Shopify管理者ページ

カテゴリー

サポート - その他

価格設定

Basic Plan

無料

機能

Up to 10 customer logins/month
Limited login history
Basic API access
Supports legacy & customer accounts +B2B
Multipass compatible (not required)

Pro Plan

$39 /月

または$390/年で17%お得

機能

Unlimited customer logins/month
Persistent shopping cart sharing
Create, send pre-built carts to customer
Full audit logs (on customer accounts)
View orders placed via admin login
Log in from CRM or helpdesk (via API)
Supports legacy & customer accounts +B2B
Multipass compatible (not required)

7日間の無料体験

すべての料金はUSDで請求されます。定期請求と使用料に基づく請求は、30日ごとに行われます。

レビュー (12)

総合評価

4.7

評価レベルごとの件数

評価の75%は5つ星です
9
評価の8%は4つ星です
1
評価の0%は3つ星です
評価の0%は2つ星です
評価の17%は1つ星です
2

すべてのレビュー

2026年4月19日

I get support even though I'm on the free plan. A nice way for Magefan to make sure their tool fits in our stack and show how much they care.

Nicely done.

Winzer

アメリカ合衆国

アプリの使用期間：約2ヶ月

Magefanが返信しました 2026年4月27日

We're pleased to make your experience with Magefan apps as smooth as possible, regardless of the plan you use.

2025年4月16日

Incredible Support for Shopify – Highly Recommend!

We recently worked with Magefan to improve some functionalities on our Shopify store, and the experience was absolutely fantastic. The team went above and beyond to deliver exactly what we needed — fast, efficient, and with great attention to detail.

A huge shoutout to Viktoriia, who was exceptionally helpful throughout the whole process. Her professionalism, deep knowledge, and kindness made the entire experience seamless and enjoyable.

If you’re looking for trustworthy experts who genuinely care about your success — Magefan is the team to go with!

Lazy Susan

イギリス

アプリの使用期間：9ヶ月

2024年11月21日

The app does exactly what we need it to and the support / app team are superb and extremely responsive. When we raised an enquiry about a functionality issue we were having, the Magefan team were on it immediately and rolled out the feature within a few weeks!

LS EU Production

オランダ

アプリの使用期間：約1ヶ月