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Lever uitzonderlijke ondersteuning: log in op klantaccounts en assisteer hen bij diverse taken
Optimaliseer uw klantenservice en bied betere en snellere service met weinig moeite. Log in als klant direct vanuit het beheerpaneel en assisteer klanten bij diverse taken. Plaats bestellingen, bereid winkelwagentjes voor, vul bestelgegevens in, rond accountinstellingen af, los accountgerelateerde problemen op en meer. Let op: de app vereist niet dat u Shopify Plus gebruikt, het biedt gewoon verschillende opties om in te loggen met en zonder de Multipass-technologie die beschikbaar is in het Plus-plan.
- Inloggen op klantaccount zonder wachtwoord (met Multipass)
- Inloggen als klant nadat klanten u toestemming hebben gegeven (zonder Multipass)
- Resetten van klantwachtwoorden om toegang te krijgen tot hun account (zonder Multipass)
- Inloggen op klantaccount vanuit CRM en helpdesk (met API)
- Monitor loginactiviteit in logs
Bevat automatisch vertaalde tekst
- Hoogtepunten
- Rechtstreeks te gebruiken in het Shopify-beheercentrum
Talen
Engels
Deze app is niet vertaald in het Nederlands
Categorieën
Prijs
Basis Plan
Gratis
- Let op: geen B2B
- 10 logins per maand
- Klanttoestemming voor assistentie
- Klantwachtwoord resetten
- Shopify Multipass login compatibiliteit
- API endpoints
Standaard Plan
$19 /maand
of $180/jaar en bespaar 21%
- Let op: geen B2B
- Onbeperkte logins
- Klanttoestemming voor assistentie
- Klantwachtwoord resetten
Gratis proefperiode van 14 dagen
Pro Plan
$39 /maand
of $348/jaar en bespaar 26%
- Let op: geen B2B
- Onbeperkte logins
- Klanttoestemming voor assistentie
- Klantwachtwoord resetten
- Shopify Multipass login compatibiliteit
- API endpoints
Gratis proefperiode van 14 dagen
Bevat automatisch vertaalde tekst
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd.
Recensies (6)
Works very well. We went with the Pro Plan. It allowed for direct login within, forcing the sign-in that most reviews complain about.
It works smoothly with both legacy B2C and the new B2B customer models.
Can't say enough good things about this app and it what it has enabled us to do immediately upon installation. It's all cheers from our Customer Service department which can now effectively assist customers with login issues, cart issues, discount testing, etc. Excellent!!
This app don't work. I got my own login name and password when I try to log in to a customer. I don't think you have tested this. Also not serious to give a 5 star from your own develop dep.
Thank you for your review. The app goes through a very thorough technical review by our and Shopify team before being published online. So the Login as Customer app has been approved by Shopify after a few weeks of testing. Could you please tell us what issues you're facing in more detail so we could make it work for you? We suspect that while trying to log in you've got the "Incorrect password and login" issue. In this case, please check this article: https://magefan.com/shopify/apps/login-as-customer/incorrect-email-or-password
Currently, we're working on improving the app user guide, so you can find a solution to your issues and questions faster.
Works great out of the box. Just need to make sure you have a shopify plus account and to turn on multipass.
waste of time, switching to customer account , then is logs you out.
why did you even make this app :) waste of time.
as admin you would like to login to any account without the problems your app creating.
Thank you for your feedback. Could you please specify what problems our app is creating during the login process?
Unfortunately, we weren't able to reproduce the issue on our side. It could be related to third-party app incompatibilities.
We've contacted you via email and waiting for your reply to streamline the process of solving the issue.
Ondersteuning
Magefan kan al je vragen beantwoorden over Login As Customer ‑ Magefan.
Hulpbronnen
Geïntroduceerd
16 maart 2022
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