Login As Customer ‑ Magefan

Login As Customer ‑ Magefan

Preços
Plano gratuito disponível. Avaliação gratuita disponível.
Destaques
Utilize diretamente no Admin Shopify
Classificação
3,1 (6)
Programador
Magefan

Deliver exceptional support: log into customer accounts and assist them with various tasks

Optimize your customer support and deliver better and faster service with little effort. Log in as a customer directly from the admin panel and assist customers with various tasks. Place orders, prepare shopping carts, fill out order details, finish account set-up, fix account-related issues and more. Note: the app doesn’t require you to use Shopify Plus, it just offers different options to login with and without the Multipass technology available in the Plus plan.

Optimize your customer support and deliver better and faster service with little effort. Log in as a customer directly from the admin panel and assist customers with various tasks. Place orders, prepare shopping carts, fill out order details, finish account set-up, fix account-related issues and more. Note: the app doesn’t require you to use Shopify Plus, it just offers different options to login with and without the Multipass technology available in the Plus plan. mais
  • Login to customer account without a password (with Multipass)
  • Login as customer once customers grant you assistance (without Multipass)
  • Reset customers’ passwords to login to their account (without Multipass)
  • Login to customer account from CRM and helpdesk (with API)
  • Monitor login activity in logs
Destaques
Utilize diretamente no Admin Shopify

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Preços

Basic Plan

Gratuito

  • Note: no B2B
  • 10 logins per month
  • Сustomer consent for assistance
  • Customer password reset
  • Shopify Multipass login compatibility
  • API endpoints

Standard Plan

$19 / mês

ou $180/ano e poupe 21%

  • Note: no B2B
  • Unlimited logins
  • Сustomer consent for assistance
  • Customer password reset

Avaliação gratuita de 14 dias

Pro Plan

$39 / mês

ou $348/ano e poupe 26%

  • Note: no B2B
  • Unlimited logins
  • Сustomer consent for assistance
  • Customer password reset
  • Shopify Multipass login compatibility
  • API endpoints

Avaliação gratuita de 14 dias

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias.

Avaliações (6)

Avaliação geral
3,1
Pontuação por nível de classificação
  • 50% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 50% das classificações são de 1 estrelas
29 de agosto de 2023

Works very well. We went with the Pro Plan. It allowed for direct login within, forcing the sign-in that most reviews complain about.

It works smoothly with both legacy B2C and the new B2B customer models.

Youfoodz Wholesale
Austrália
About 2 months usando a aplicação
4 de janeiro de 2023

Can't say enough good things about this app and it what it has enabled us to do immediately upon installation. It's all cheers from our Customer Service department which can now effectively assist customers with login issues, cart issues, discount testing, etc. Excellent!!

MDaemon Technologies, Ltd.
Estados Unidos
1 day usando a aplicação
30 de janeiro de 2023

This app don't work. I got my own login name and password when I try to log in to a customer. I don't think you have tested this. Also not serious to give a 5 star from your own develop dep.

jsonsweden.com
Suécia
About 1 hour usando a aplicação
Questão respondida por Magefan 1 de fevereiro de 2023

Thank you for your review. The app goes through a very thorough technical review by our and Shopify team before being published online. So the Login as Customer app has been approved by Shopify after a few weeks of testing. Could you please tell us what issues you're facing in more detail so we could make it work for you? We suspect that while trying to log in you've got the "Incorrect password and login" issue. In this case, please check this article: https://magefan.com/shopify/apps/login-as-customer/incorrect-email-or-password

Currently, we're working on improving the app user guide, so you can find a solution to your issues and questions faster.

15 de junho de 2023

Works great out of the box. Just need to make sure you have a shopify plus account and to turn on multipass.

HumanN
Estados Unidos
11 minutes usando a aplicação
27 de janeiro de 2023

waste of time, switching to customer account , then is logs you out.
why did you even make this app :) waste of time.
as admin you would like to login to any account without the problems your app creating.

KEYS4LESS
Estados Unidos
5 minutes usando a aplicação
Questão respondida por Magefan 1 de fevereiro de 2023

Thank you for your feedback. Could you please specify what problems our app is creating during the login process?
Unfortunately, we weren't able to reproduce the issue on our side. It could be related to third-party app incompatibilities.
We've contacted you via email and waiting for your reply to streamline the process of solving the issue.

Assistência

Magefan pode responder a qualquer pergunta que tenha sobre Login As Customer ‑ Magefan.

Programador

Magefan

5 Zluky Ave, Apt. 139, Ternopil, 46010, UA

Recursos

Este programador não oferece assistência direta em Português (portugal).

Lançada

16 de março de 2022

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