Login As Customer ‑ Magefan

Name: Login As Customer ‑ Magefan
Brand: Magefan
Rating: 3.1 (6 reviews)

Gratisplan tillgänglig. Gratis testversion tillgänglig.

Betyg (3,1)

Recensioner

Utvecklare

Magefan

Höjdpunkter

Skapad för ditt företag

Använd direkt i Shopify-admin

Om appen

Lansering

16 mars 2022

Språk

engelska

Denna app finns inte översatt till svenska

Kategorier

Kundkonton – övrigt

Customer account log-in tool to provide customers support faster

Login as Customer Extension enables you to log in to your customer account in a few clicks with or without Multipass. Hence your managers can assist customers in placing orders and fixing issues within a customer account area.

Log in to customer account with Multipass
Allow customers to request assistance
Change customer password when logging in to their account

Innehåller oöversatt text

Visa översättning

Priser

Basic Plan

Gratis

Note: no B2B
10 logins per month
Сustomer consent for assistance
Customer password reset
Shopify Multipass login compatibility
API endpoints

Standard Plan

$19 /månad

eller $180/år och spara 21 %

Note: no B2B
Unlimited logins
Сustomer consent for assistance
Customer password reset

Prova gratis i 14 dagar

Pro Plan

$39 /månad

eller $348/år och spara 26 %

Note: no B2B
Unlimited logins
Сustomer consent for assistance
Customer password reset
Shopify Multipass login compatibility
API endpoints

Prova gratis i 14 dagar

Basic Plan

Gratis

Note: no B2B
10 logins per month
Сustomer consent for assistance
Customer password reset
Shopify Multipass login compatibility
API endpoints

Standard Plan

$19 /månad

eller $180/år och spara 21 %

Note: no B2B
Unlimited logins
Сustomer consent for assistance
Customer password reset

Prova gratis i 14 dagar

Pro Plan

$39 /månad

eller $348/år och spara 26 %

Note: no B2B
Unlimited logins
Сustomer consent for assistance
Customer password reset
Shopify Multipass login compatibility
API endpoints

Prova gratis i 14 dagar

Innehåller oöversatt text

Visa översättning

Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag.

6 recensioner

Helhetsomdöme

3,1

Antal per omdömesnivå

50 % av omdömena har 5 stjärnor
3
0 % av omdömena har 4 stjärnor
0 % av omdömena har 3 stjärnor
0 % av omdömena har 2 stjärnor
50 % av omdömena har 1 stjärnor
3

29 augusti 2023

Works very well. We went with the Pro Plan. It allowed for direct login within, forcing the sign-in that most reviews complain about.

It works smoothly with both legacy B2C and the new B2B customer models.

Youfoodz Wholesale

Australien

Ungefär 2 månader användning av appen

14 augusti 2023

Didn't give us what we wanted. It prompted to seek approval from the customer. Very dependant on the type of Shopify plan which is disappointing.

alt.

Nya Zeeland

5 minuter användning av appen

Magefan svarade 17 augusti 2023

Thank you for your review. If you don't use Shopify Plus, you can log in to your customers' accounts in two ways. Asking customers for approval is not the only option. You can also reset the customer's password and log in without approval.

We're sorry for the inconvenience and will try to convey better the conditions of using our app in the description and user guide.

15 juni 2023

Works great out of the box. Just need to make sure you have a shopify plus account and to turn on multipass.

HumanN

USA

11 minuter användning av appen

4 januari 2023

Can't say enough good things about this app and it what it has enabled us to do immediately upon installation. It's all cheers from our Customer Service department which can now effectively assist customers with login issues, cart issues, discount testing, etc. Excellent!!

MDaemon Technologies, Ltd.

USA

En dag användning av appen

30 januari 2023

This app don't work. I got my own login name and password when I try to log in to a customer. I don't think you have tested this. Also not serious to give a 5 star from your own develop dep.

jsonsweden.com

Sverige

Ungefär en timme användning av appen

Magefan svarade 1 februari 2023

Thank you for your review. The app goes through a very thorough technical review by our and Shopify team before being published online. So the Login as Customer app has been approved by Shopify after a few weeks of testing. Could you please tell us what issues you're facing in more detail so we could make it work for you? We suspect that while trying to log in you've got the "Incorrect password and login" issue. In this case, please check this article: https://magefan.com/shopify/apps/login-as-customer/incorrect-email-or-password

Currently, we're working on improving the app user guide, so you can find a solution to your issues and questions faster.

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