配图图库
提供卓越支持:登录客户账户,协助他们完成各种任务
优化您的客户支持,以较少的努力提供更好、更快的服务。直接从管理面板作为客户登录,并协助客户完成各种任务。下订单、准备购物车、填写订单详情、完成账户设置、解决账户相关问题等。注意:该应用不要求您使用Shopify Plus,它只是提供了使用和不使用Plus计划中可用的Multipass技术的不同登录选项。
- 无需密码登录客户账户(使用Multipass)
- 一旦客户授权您协助,即可作为客户登录(不使用Multipass)
- 重置客户密码以登录其账户(不使用Multipass)
- 从CRM和帮助台登录客户账户(使用API)
- 在日志中监控登录活动
包含自动翻译的文本
- 亮点
- 可直接在 Shopify 后台使用
语言
英语
这款应用未翻译成简体中文
类别
定价
基础计划
免费
- 注意:无B2B
- 每月10次登录
- 客户同意协助
- 客户密码重置
- Shopify Multipass登录兼容性
- API端点
标准计划
$19 /月
或 $180/年(可节省 21%)
- 注意:无B2B
- 无限登录
- 客户同意协助
- 客户密码重置
14 天免费试用
专业计划
$39 /月
或 $348/年(可节省 26%)
- 注意:无B2B
- 无限登录
- 客户同意协助
- 客户密码重置
- Shopify Multipass登录兼容性
- API端点
14 天免费试用
包含自动翻译的文本
所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。
The app does exactly what we need it to and the support / app team are superb and extremely responsive. When we raised an enquiry about a functionality issue we were having, the Magefan team were on it immediately and rolled out the feature within a few weeks!
Works very well. We went with the Pro Plan. It allowed for direct login within, forcing the sign-in that most reviews complain about.
It works smoothly with both legacy B2C and the new B2B customer models.
Can't say enough good things about this app and it what it has enabled us to do immediately upon installation. It's all cheers from our Customer Service department which can now effectively assist customers with login issues, cart issues, discount testing, etc. Excellent!!
This app don't work. I got my own login name and password when I try to log in to a customer. I don't think you have tested this. Also not serious to give a 5 star from your own develop dep.
Thank you for your review. The app goes through a very thorough technical review by our and Shopify team before being published online. So the Login as Customer app has been approved by Shopify after a few weeks of testing. Could you please tell us what issues you're facing in more detail so we could make it work for you? We suspect that while trying to log in you've got the "Incorrect password and login" issue. In this case, please check this article: https://magefan.com/shopify/apps/login-as-customer/incorrect-email-or-password
Currently, we're working on improving the app user guide, so you can find a solution to your issues and questions faster.
Works great out of the box. Just need to make sure you have a shopify plus account and to turn on multipass.
支持
应用支持由 Magefan 提供。