Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 92 % arvioista on 5 tähteä
  • 4 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
16. kesäkuu 2023

Super professional supporters and help us address all the issue, I will recommend it to our friends.

Yuji lighting
Kiina
5 päivää sovelluksen käyttöä
BSS Commerce vastasi 20. kesäkuu 2023

Thank you so much for the 5 star rating!

We are thrilled you had such a positive experience with our super professional supporters and that they were able to help you address all the issues. We greatly appreciate your recommendation and are glad you had such great experience with us.

25. toukokuu 2023

Fui muito bem atendido por Emma e via chat desde o primeiro momento. eles aceitaram de fazer uma alteração do nosso layout no mesmo dia. Eu aconselho bastante o app e o chat.

Cru Classé Club
Brasilia
10 kuukautta sovelluksen käyttöä
BSS Commerce vastasi 29. toukokuu 2023

Thank you for your 5 star rating! We are very happy that you are satisfied with the chat and our customer service. It is very important to us that our customers are happy with everything we offer. Thanks again for your satisfaction.

11. heinäkuu 2023

Prompt response and resolution of issues, great service. Thank you Prompt response and resolution of issues, great service. Thank you Emma.Emma.

fouregg
Kiina
Noin kuukausi sovelluksen käyttöä
BSS Commerce vastasi 17. heinäkuu 2023

Thank you so much for rating us 5 stars and sharing such wonderful feedback about our prompt response and resolution of issues, as well as our great service.

We truly appreciate your support!

31. toukokuu 2023

One of the best supports I have ever talked to.
Clear information
Screenshots
Screen recordings
Meetings
explaining

Thanks Jennie!

Sponsorshopen
Ruotsi
Noin 21 tuntia sovelluksen käyttöä
BSS Commerce vastasi 7. kesäkuu 2023

I'm extremely grateful for your 5-star rating and kind words!

We take great pride in our customer support and we are truly humbled to know that our efforts have been well received by you. It's wonderful to know that we have been able to offer you clear and helpful information. Your feedback has been invaluable!

Thank you very much!

16. elokuu 2023

The support from Emma and her team is astounding! When I found something wrong, she and her team fixed it immediately and suggested some improvements. Amazing support!

Flower Knows
Kiina
2 päivää sovelluksen käyttöä
BSS Commerce vastasi 22. elokuu 2023

Thank you so much for your 5-star rating!

We are so glad to hear that our team has provided you with such astounding support. We are so grateful that you were pleased with the speed and effectiveness of the help you received.

We appreciate your feedback and thank you again for your 5-star rating!

21. heinäkuu 2023

I highly recommend. They truly exceeded my expectations, and I'll definitely be returning. Thank you for an exceptional experience!

foxbyren
Saksa
Noin 20 tuntia sovelluksen käyttöä
BSS Commerce vastasi 24. heinäkuu 2023

Thank you so much for the 5-star rating!

We are overjoyed that we exceeded your expectations and that you will be returning for an exceptional experience!

We truly appreciate your kind words.

22. lokakuu 2023

installed it and messed up my SHOP pay options..

Hidden Printshop
Yhdysvallat
Noin 11 tuntia sovelluksen käyttöä
BSS Commerce vastasi 23. lokakuu 2023

Hi there,

This is Jonas from BSS Commerce.

We are so sorry for the inconvenience that you faced with our app. However, our app cannot work along with the Shop function since our app provides functions like access and passcode control. In the meanwhile, according to the Shop's policy, they won't be able to work with such features.

Again, we are so sorry for the situation but this seems to be a misunderstanding. Hopefully you can have another look here and revise your experience.

In case you need any support from our team, don't hesitate to contact us support-sbc@bsscommerce.com for the best assistance.

All the best,
Jonas

12. syyskuu 2023

Exceptional customer service!

ApDenmark
Tanska
14 päivää sovelluksen käyttöä
BSS Commerce vastasi 13. syyskuu 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Muokattu 20. helmikuu 2024

Parfait

Méthode Janus
Ranska
4 kuukautta sovelluksen käyttöä
Muokattu 27. maaliskuu 2024

As a B2B distributor, with both retail as wholesale clients and opening up a channel for B2C sales, getting all the prices right and (not) visible was hard job. The helpdesk was always there to guide me and give helpfull suggestions. I would recommend them to everyone!

Joy helped us to check what needed to be done when we changed the theme of the shop, and made sure everything worked perfectly.

Great customer service that gets the job done.

Lisap Benelux BV Official Shop
Alankomaat
Noin 3 vuotta sovelluksen käyttöä