B: B2B Lock Password Protect

B: B2B Lock Password Protect

Recensioni (588)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 93% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
2 ottobre 2023

I found this app via Shopify Customer Service who recommended it for my particular situation for which it has been a great fit. We are a small gourmet cheese shop that also has a catering arm to our business supplying unwrap and serve party platters that are made to order. We are lucky to also be partnered with some local businesses who order the platters and I needed them to see some offerings that I am not able to offer to the public. This app allows them to log in and only they now see those offerings. And Jennie was super helpful in getting me set up and then troubleshooting some of the issues I was having initially. I very much appreciated her prompt responses and thorough explanations.

My one issue with the app is that I personally found the verbiage within the app to be unintuitive and a bit confusing at times. I also was unable to find a good detailed explanation of various functions which was frustrating as I tried to figure out what various rules and such accomplished. So improving the tutorials and instructions within the app itself would be helpful, in my opinion.

But I am still very happy with the app's performance and the great customer service I received from Jennie and would therefore definitely recommend it.

Cheese Shop Santa Barbara
Stati Uniti
12 mesi di utilizzo dell’app
BSS Commerce ha risposto 5 ottobre 2023

Thank you for your 4-star rating!

We are delighted to know that the app can fit your particular needs. Our team works hard to provide great customer service that you have appreciated. Thank you for recommending the app and for your input about the tutorials and instructions. We appreciate your honest feedback.

Hopefully, we can assist you much more so as to help you revise your experience!

29 ottobre 2020

App works perfectly with the theme, few tweaks to the and we're good to go. Good customer service...

L'Oreal Professionel
Filippine
12 mesi di utilizzo dell’app
BSS Commerce ha risposto 30 ottobre 2020

We really appreciate that you give us time to support your case, Jan.
Hope that you will also support our other apps and wish to get some feedbacks if you like them ;)

23 dicembre 2020

I used this app to control my soft-launch user group. The app is fairly easy to configure and customer support has been very helpful.

Bombay Trade Co
Stati Uniti
4 mesi di utilizzo dell’app
16 marzo 2023

The only reason I did not give 5 stars is because of the time zone difference, so you only get a reply once a day and late at night. But that's personally OK with me because every time we've had an issue, we log in in the morning and the correct answer is always waiting for us. They have always been able to solve our issues

Jocelyn and Co. Wholesale
Stati Uniti
3 mesi di utilizzo dell’app
BSS Commerce ha risposto 17 marzo 2023

Thank you for your rating! We are pleased to hear that you are satisfied with the prompt responses from our staff. We always strive to provide an efficient service and are glad that you have experienced the same.

26 settembre 2023

App works really well. Would be five stars if they were available during the same ours as the States

Statewide Supply
Stati Uniti
3 mesi di utilizzo dell’app
BSS Commerce ha risposto 3 ottobre 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

12 aprile 2023

Excellent customer service. They really helped me solve all the problems I was facing with the app and did some custom configurations too. Special mention to Ms. Joy Nguyen for helping me with my ticket.

GHS Distribution Canada
Canada
Circa un mese di utilizzo dell’app
BSS Commerce ha risposto 14 aprile 2023

Thank you for your kind words! We really appreciate your rating and are glad to hear that our customer service team was able to assist you with your issue. Again, thank you for your feedback and we hope you have a great experience with the application!

11 dicembre 2023

At first, it was a bit tricky to get the Shopify app to work on our webshop, but June was very helpful in getting the app installed correctly. It is very useful to us now.

Hammeley
Italia
25 giorni di utilizzo dell’app
BSS Commerce ha risposto 13 dicembre 2023

Thank you so much for your 5 star rating and for your kind words!

We are so glad June was able to help getting the Shopify app up and running for you, and that it has been useful to you.

We really appreciate your feedback!

15 agosto 2023

I downloaded the app for the login to see price feature. I wasn't able to activate it on my own, but when I had reached out to customer service they had the issues fixed within 24hrs. I appreciate their fast response time.

MFG inc
Canada
7 giorni di utilizzo dell’app
BSS Commerce ha risposto 18 agosto 2023

Thank you so much for your rating!

We are very pleased to hear that you were able to try out the login to see price feature and thankful for the fast response time our customer service provided.

We are grateful for your support!

21 gennaio 2021

So far it seems to be working well. We only need one section of our store to be password-protected so the $5/month Pro plan is doable for us. Their staff members have been very responsive to my questions.

Internet Systems Consortium, Inc.
Stati Uniti
6 giorni di utilizzo dell’app
22 febbraio 2024

Prompt response time.

JWalker Dog Canada
Canada
1 giorno di utilizzo dell’app
BSS Commerce ha risposto 25 marzo 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com".