Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 93% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
11 dicembre 2023

At first, it was a bit tricky to get the Shopify app to work on our webshop, but June was very helpful in getting the app installed correctly. It is very useful to us now.

Hammeley
Italia
25 giorni di utilizzo dell’app
BSS Commerce ha risposto 13 dicembre 2023

Thank you so much for your 5 star rating and for your kind words!

We are so glad June was able to help getting the Shopify app up and running for you, and that it has been useful to you.

We really appreciate your feedback!

22 marzo 2024

Suporte 5 estrelas. Esclarecimento imediato.

Ibergift
Portogallo
3 mesi di utilizzo dell’app
BSS Commerce ha risposto 25 marzo 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

30 ottobre 2023

People should just abandon other similar apps and switch to this. First of all, and most importantly, fast in response. They solved all my troubles and even assisted me with those that were unrelated to this app. A big thumbs up. 101% recommended. I sincerely thank June for her helping hand.

Forstyles since 2003
Singapore
Circa un mese di utilizzo dell’app
6 novembre 2023

Excelent app, the only one that worked for purpose! Customer service also very responsive!

Monkey Hands Srl
Italia
6 mesi di utilizzo dell’app
BSS Commerce ha risposto 10 novembre 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

18 gennaio 2024

The customer service for this app is fantastic.

Whitaker Rugs
Stati Uniti
Circa 22 ore di utilizzo dell’app
BSS Commerce ha risposto 21 gennaio 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

26 febbraio 2024

App eccezionale e personale disponibile e preparato! Hanno subito risolto un piccolo problema e ora l'app funzione al 100% ed è eccezionale, consigliatissima!

Co.Ma. Srl
Italia
19 giorni di utilizzo dell’app
24 maggio 2023

So, I must say that the app delivers on its promises. We used it to create customer categories that can view specific products. During the testing phase, everything worked fine. However, when we wanted to start using it, we encountered some problems because of our wrong setting. Therefore, we contacted the support team, and within 1 minute, we received a response from a super nice lady who promptly forwarded our problem to the developer. The developer fixed our problem in less than 1 hour. I can only give this app 5 stars. Keep up the good work!

Would be cool to have a new feature like to hide some Variants of a Product.

Cheers

SvenJackB2B
Austria
12 mesi di utilizzo dell’app
BSS Commerce ha risposto 29 maggio 2023

Thank you so much for giving us a 5 star rating! We appreciate your kind words about our customer service and developer's swift response in resolving your issue. We're always happy to hear that our users are experiencing success with our app, and we'll continue to work hard to make sure our users have the best experience possible. Thank you again for your support!

5 novembre 2023

I've had this app installed since Sept 2023 because I need to unlock a specific feature to hide certain products. And to this date, I'm still sending emails resolving many little bugs and feel handcuffed to this app ecosystem. Here are some things that you should be aware of this app before you download:

* You will always need to pay for a premium features, not just the lower scale one.
* You will need to install separate apps for features that let you customize further. We are a small shop with 11 products and still needed 2 more of their apps, which means two more subscriptions and a total cost of over $125/month for all these services.
* There customer service, while friendly and can fix things in a day or two, is in Vietnam and you have to wait 24hrs for every question to respond.
* There is typically many things labeled differently or built in the app that needs some further discussion/translation as they are labeled differently than I would prefer. I assume this because translating things between Vietnamese and English can cause some hiccups.
* Unless you want to work Vietnam business hours - find a different app with customer support geared towards your time zone.
* In the end, I'm a small business investing 7 weeks of work into this app and no customers actually using it fluidly.
* I have my hands tied that I have to keep this app because of costs and feel I can't make a change, especially with holiday season approaching.

Please be mindful when making a decision - they have great ratings but I suspect it's because throughout my 90+ email chain since 9/21/2023 to date, they've asked me to write a review about once a week. While professional and nice, they look to optimize reviews more than solve my actual problem and it's unfair.

Gloo Books
Stati Uniti
28 giorni di utilizzo dell’app
BSS Commerce ha risposto 13 novembre 2023

Hi there,

We are so sorry for the experience that you are facing with our app.

Upon careful examination of the SHOP app policy from Shopify article, we've identified that the use of apps with access control is restricted, and unfortunately, our B2B Login & Lock Access app is listed within their list.

We genuinely understand the unique challenges faced by small business, and we are here to assist you the best we can. This is quite an unexpected issue which is out of our hands so hopefully our explanation will clear your misunderstanding on our app and revise your experience.

If you have any further concerns or questions, don't hesitate to contact us at support-sbc@bsscommerce.com.

Thank you so much for your understanding!

9 maggio 2023

I recently downloaded and used an app that was incredibly helpful for my online business needs. The app is designed for creating B2B wholesale online shops, and it has a plethora of functions that make it incredibly useful. Not only did it allow me to easily create a professional-looking shop, but it also provided me with helpful tools for managing every settings.

One of the things that stood out to me was the customer service provided by the app's team. They were incredibly helpful and responsive, and they were always available to answer any questions or concerns I had throughout the process. This made the entire experience much smoother and more enjoyable.

Overall, I highly recommend this app to anyone who needs a robust platform for creating a B2B wholesale online shop. With its wealth of features and exceptional customer service, it truly is a valuable resource for any online business owner.

PRITECH BEAUTY CARE
Cina
12 mesi di utilizzo dell’app
BSS Commerce ha risposto 10 maggio 2023

Thank you so much for your 5-star rating! We are so grateful that you have taken the time to share your positive experience with us. We are pleased to hear that our app was able to provide you with helpful tools and useful functions, as well as exceptional customer service throughout your process. We are delighted that we have been able to contribute to the successful development of your online business. Thank you again!

2 novembre 2023

I recommend this app if you want to hide prices based on your customer’s tag. Also the customer service is always helping you.

Nicola Joyeria
Costa Rica
2 mesi di utilizzo dell’app
BSS Commerce ha risposto 10 novembre 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!