Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
6 mei 2024

The customer service has been really helpful when we needed them

Nebuleuse partenaires
Frankrijk
Meer dan 2 jaar gebruiken de app
BSS Commerce heeft geantwoord 8 mei 2024

Thank you for your 5-star review!

We are glad to know that our customer service has been a great help when you needed it.

We hope to see you again soon!

23 april 2024

Great level of support from the team when needed, the app itself does exactly what it needs to do. Would recommend to anyone that needs to restrict their content.

Greenover Sports
Verenigd Koninkrijk
Bijna 3 jaar gebruiken de app
BSS Commerce heeft geantwoord 3 mei 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

8 mei 2024

Great experience with Jocelyn at BSS Commerce! I had a bit of trouble when updating my store theme, but Jocelyn was able to help with bringing over any customization!

Thanks again Jocelyn!

Cafuné Wholesale
Canada
Bijna 2 jaar gebruiken de app
24 april 2024

Excellent app that allows us to control user access to our products. BSS provide brilliant and fast customer support via live chat with email updates. A key part of our website.

Innocent Clothing - Alternative Clothing Wholesale
Verenigd Koninkrijk
Meer dan een jaar gebruiken de app
BSS Commerce heeft geantwoord 3 mei 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

7 mei 2024

I've been using two of BSS software for a while now and have been pleased with the results. It has taken some getting used to and most of the features are intuative, but anything I was unable to find out on my own, the support staff was generally helpful and quick to respond. This solution has worked well for our site and wholesale orders, so we will continue to be a customer as long as shopify allows.

All Purpose Creams
Verenigde Staten
Ongeveer een jaar gebruiken de app
Bewerkt 19 maart 2024

Très bonne application : fonctionnelle et professionnelle.

Burn-Out-Design
Frankrijk
Ongeveer 3 jaar gebruiken de app
BSS Commerce heeft geantwoord 14 maart 2024

Hi there,

This is Jonas from BSS Commerce. We are so sorry for the inconvenience that you faced with the app subscription.

However, hope you can understand that your new billing cycle started on Feb 16 while you only canceled and removed the app on Feb 17 which was one day late so for sure that Shopify would still send you the bill. Additionally, our team has collaborated and issued you the refund on the case. Thus, I think this 1-star review seems not fair to us and our team.

Hopefully, you can double-check the situation and help us revise your experience. Thank you so much in advance.

If you might have any other concerns, don't hesitate to contact us again at support-sbc@bsscommerce.com

26 april 2024

This feature has what we needed for our website and functions are super easy to use. Moreover, the customer support is AMAZING. The team is genuine and always willing to help out with any questions. I would highly recommend this app to small business because BSS's customer service almost feels like they are part of your team - they address your questions asap, find solutions, and follow up with you after. 10/10.

Million Colors Wholesale
Verenigde Staten
8 maanden gebruiken de app
BSS Commerce heeft geantwoord 3 mei 2024

Thank you so much for the wonderful 5-star rating and your kind words about our app!

We're thrilled to hear that our features were just what you needed and that you found our customer support to be amazing. It's our pleasure to assist you and we appreciate your recommendation to other small businesses. We're always here to help and support you - just like part of your team.

Thank you for choosing us!

25 maart 2024

Works as intended.

Weesgaard Dental & Kirurgi
Denemarken
6 maanden gebruiken de app
12 maart 2024

Very happy with this app and the support. Through this app we were able to create a B2B restricted website without purchasing the more expensive B2B Shopify license. A good solution for those who want to approach a B2B platform with limited budget. Recommended!

Sodini Bijoux
Italië
8 maanden gebruiken de app
8 april 2024

Support is really good. Jena is really efficient at responding. It is instant support. The app is really good as well. 5 stars.

selfactualize.net
Australië
3 maanden gebruiken de app