B: B2B Lock Password Protect

B: B2B Lock Password Protect

Avaliações (588)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
13 de dezembro de 2023

Support has been very effective and prompt and fixed my problem in 24 hrs.

Marshall Pottery Nuova Deroma
Estados Unidos
About 1 month usando a aplicação
Questão respondida por BSS Commerce 25 de dezembro de 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

11 de dezembro de 2023

At first, it was a bit tricky to get the Shopify app to work on our webshop, but June was very helpful in getting the app installed correctly. It is very useful to us now.

Hammeley
Itália
25 days usando a aplicação
Questão respondida por BSS Commerce 13 de dezembro de 2023

Thank you so much for your 5 star rating and for your kind words!

We are so glad June was able to help getting the Shopify app up and running for you, and that it has been useful to you.

We really appreciate your feedback!

17 de janeiro de 2024

An easy to use and helpful app. Excellent support.

Simply Desserts
Austrália
4 months usando a aplicação
Questão respondida por BSS Commerce 21 de janeiro de 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

14 de janeiro de 2024

Great app, dose exactly what it says it dose. Also the help is top quality and time efficient.

CrystalUniversePerth
Austrália
About 1 year usando a aplicação
Questão respondida por BSS Commerce 21 de janeiro de 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com".

4 de março de 2024

This company is very responsive and dedicated to keeping in touch for service. I am impressed.

Plant Traps
Estados Unidos
4 months usando a aplicação
Questão respondida por BSS Commerce 5 de março de 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

11 de março de 2024

Working great, great customer service

OYUNA Archive
Reino Unido
3 months usando a aplicação
13 de março de 2024

The app is working well and the support team is very good and fast feedback. Highly recommend this app.

HH-WERKZEUG B2B OFFICIAL
Tailândia
6 days usando a aplicação
15 de janeiro de 2024

User Friendly, efficient support.

Kaira Malaysia
Singapura
5 months usando a aplicação
Questão respondida por BSS Commerce 21 de janeiro de 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

31 de janeiro de 2024

The App functions as expected and the customer service is quite responsive and effective.
Would recommend to wholesalers who is looking for functions like hiding prices.

CALIBEAR WHOLESALE
Estados Unidos
5 days usando a aplicação
Editado a 19 de março de 2024

Très bonne application : fonctionnelle et professionnelle.

Burn-Out-Design
França
About 3 years usando a aplicação
Questão respondida por BSS Commerce 14 de março de 2024

Hi there,

This is Jonas from BSS Commerce. We are so sorry for the inconvenience that you faced with the app subscription.

However, hope you can understand that your new billing cycle started on Feb 16 while you only canceled and removed the app on Feb 17 which was one day late so for sure that Shopify would still send you the bill. Additionally, our team has collaborated and issued you the refund on the case. Thus, I think this 1-star review seems not fair to us and our team.

Hopefully, you can double-check the situation and help us revise your experience. Thank you so much in advance.

If you might have any other concerns, don't hesitate to contact us again at support-sbc@bsscommerce.com