Avaliações (575)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
22 de fevereiro de 2023

The app is great! I had some questions and contacted support. Jennie P as the supporter and Nguyen Van Huan as the technician helped me out quickly and efficiently! Thank you!

AVPro Edge
Estados Unidos
9 months usando a aplicação
Questão respondida por BSS Commerce 23 de fevereiro de 2023

Thank you so much for your 5-star rating! We are so glad that our support team has been able to help you quickly and efficiently. We really appreciate your kind words!

7 de setembro de 2020

Great and fast support from the team and app works as i want it to. Only one option with customer tags that i would love to see in the future.

Kristensen Du Nord
Dinamarca
8 months usando a aplicação
13 de junho de 2023

Excelent job, support and speed from the entire support team! Very efficient 10/10
Tomas from Argentina

TiendaCherryBengal
Argentina
8 months usando a aplicação
Questão respondida por BSS Commerce 15 de junho de 2023

Thank you so much for your 5-star rating!

We highly value your positive feedback about our excellent job, support and speedy response from the entire support team! We are thrilled that you found our services to be very efficient and we appreciate your kind words.

21 de fevereiro de 2024

They helped me a lot. Their dev team, especially Dinh Le Hung and Cao Xuan Cuong, the problem solving was quick and all dealt with the issues I had raised perfectly, which was great. And the information conveyed by the customer service staff Joy is also very accurate and timely. Many thanks for their help.

WISUALARM
China
About 1 month usando a aplicação
Editado a 27 de janeiro de 2022

Having tried a few B2B apps, this one stands out as the best performer by a long way. It's on the same site as my retail business and integrates like it was built for my site. UX for the customer is excellent. Other apps feel like you're building a site around their features, this one takes your retail experience and gives it a B2B boost. Administration is very easy and the support team are excellent. This is a very well thought out solution for B2B on Shopify. Thank you Hoa Xuan Duong and Jonas!

blincb2b
Estados Unidos
8 months usando a aplicação
Questão respondida por BSS Commerce 15 de fevereiro de 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Editado a 9 de março de 2023

Had a very positive experience with customer service. Responsive and helpful in a timely manner.
I was having difficulty creating a global rule using their application because we had some custom URLs that also needed it locked with extra url-parameters (for filtering on a custom app). I was also having difficulty getting it to accept the final "/" in the rule.
Not only did they solve the issue quickly, but they even anticipated the extra-url parameters issue without me having to ask.
Joy Nguyen and Nguyen Van Huan were excellent to work with.
No muss, no fuss.

purecarbondiamonds
Canadá
8 months usando a aplicação
Questão respondida por BSS Commerce 9 de março de 2023

Thank you so much for your 5 star rating! We are delighted that you had a positive experience with our customer service. We appreciate your great comments about how our guys provided you responsive and helpful service in a timely manner. Thank you for taking the time to share your wonderful experience!

21 de setembro de 2023

The Support Team is amazing, I was in constant touch with support staff name Emma she helped in setting up the app on my store very effectively, They were so polite and very supportive I love this app and the team... I recommend this app to all who is looking for these type of features.

My Store
Índia
8 months usando a aplicação
Questão respondida por BSS Commerce 27 de setembro de 2023

Thank you for your five-star rating and kind words!

We're thrilled to hear that our support agent provided you with an excellent support experience. We're proud that our app delivered such great features for you to enjoy. It means a lot to us that you've recommended us to others.

Thanks again!

23 de outubro de 2023

Very useful application, customer service that listens and is very available to help with installation. The combination of these B2B applications is perfect for a highly functional B2B site! Thanks a lot!

Olibanum retail
França
8 months usando a aplicação
25 de outubro de 2021

App installation was easy, custom programming was needed, but the result was great. Support team was helpful. Many thanks.

Vilduja
Lituânia
8 months usando a aplicação
Questão respondida por BSS Commerce 1 de novembro de 2021

Thank you.

We hope that you will keep supporting our apps in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

5 de julho de 2023

I've been using the app for several months and it responds to all the features a B2B site needs. The customer service is so amazing that responds promptly and very quickly, they spend a lot of hours and back and forward emails in order to get everything right. I highly recommend these apps.

urbani2b - Michele Urbani
Itália
8 months usando a aplicação
Questão respondida por BSS Commerce 6 de julho de 2023

Thank you so much for giving us a 5 star rating!

We're delighted that you've been using the app for several months and that you've had such an amazing experience with our customer service. We really appreciate your kind words and are grateful for your recommendation.

Thank you!