Avaliação geral
4,8
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
Editado a 9 de fevereiro de 2022

Very Good Customer service , I had some issue to do the set up but with help of the customer service I had a Bespoke page. Thank you I confirm they have a very GOOD Customer Service that always help you in the best way! Thank you very much Madu and Jonas, you are Amazing!!

miamata.fashion
Itália
9 months usando a aplicação
Questão respondida por BSS Commerce 24 de agosto de 2021

Great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

27 de março de 2023

We are very happy with the application. At first we didn't understand how to use it and it didnt comply to our shopify theme, but the support is amazing. Jolie Nguyen and the technician's (Nguyen Xuan Hoang and Cao Xuan Cuong) helpt us every step to set up everything to work perfectly. They made all the changes we needed and even made the look and feel of there options fit well with our website. We also have the add on app Wholesale Solution and the same story for that application. The good service team makes it work so easy. So we really recommend using there applications.

Hippie Monkey Store
Países Baixos
9 months usando a aplicação
Questão respondida por BSS Commerce 27 de março de 2023

Thank you very much for your wonderful 5 star rating! We're delighted that you enjoyed working with our agents. It's wonderful to hear how our support team were so helpful and were able to customize the applications to fit nicely with your website. We really appreciate your recommendation! Thank you!

12 de maio de 2022

Exactly what I needed! I just wanted to put a password on a certain collection of listings and was able to do that easily with this app. The customer service and tech team also helped me identify a coding issue I had with another app that did not work for me. Thank you so much to Emma and the tech team!

Pyonko's Petit Cafe
Estados Unidos
9 months usando a aplicação
Questão respondida por BSS Commerce 6 de junho de 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Editado a 2 de março de 2022

The customer service is very good especially Emma who was the one who attended me, also the application is very good, has many options and is the only one that helped me get what I wanted, I thank the whole team and especially Leorio who is the creator. Very good job

Beyond Fulfillment Stock
Espanha
9 months usando a aplicação
Questão respondida por BSS Commerce 3 de março de 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

11 de fevereiro de 2023

I have found this app really easy to use and get the results I need.

We do B2B and B2C so need to lock some product items from retail customers, and this app makes that so easy! There are so many different variants to get the job done and ways to work around requirements.

Every time I have needed assistance the technical team have assisted me quickly and followed up to ensure I have been able to set everything up as required. Thank you to the technical team (Nguyen Quoc Cuong, Nguyen Ngoc Hai, Nguyen Van Huan) who have all worked really hard in providing me very fast support, and Jonas who has been contacting me promptly via email to assist me.

Remote King
Austrália
9 months usando a aplicação
Questão respondida por BSS Commerce 15 de fevereiro de 2023

Thank you so much for the 5 stars. We are so pleased to hear that you have found this app easy to use and it has provided the results you need! We really appreciate that you have received fast and efficient support from our technical team and appreciate Jonas' prompt email responses to assist you. Thank you for taking the time to leave us a review.

22 de fevereiro de 2023

The app is great! I had some questions and contacted support. Jennie P as the supporter and Nguyen Van Huan as the technician helped me out quickly and efficiently! Thank you!

AVPro Edge
Estados Unidos
9 months usando a aplicação
Questão respondida por BSS Commerce 23 de fevereiro de 2023

Thank you so much for your 5-star rating! We are so glad that our support team has been able to help you quickly and efficiently. We really appreciate your kind words!

7 de setembro de 2020

Great and fast support from the team and app works as i want it to. Only one option with customer tags that i would love to see in the future.

Kristensen Du Nord
Dinamarca
8 months usando a aplicação
Editado a 9 de março de 2023

Had a very positive experience with customer service. Responsive and helpful in a timely manner.
I was having difficulty creating a global rule using their application because we had some custom URLs that also needed it locked with extra url-parameters (for filtering on a custom app). I was also having difficulty getting it to accept the final "/" in the rule.
Not only did they solve the issue quickly, but they even anticipated the extra-url parameters issue without me having to ask.
Joy Nguyen and Nguyen Van Huan were excellent to work with.
No muss, no fuss.

purecarbondiamonds
Canadá
8 months usando a aplicação
Questão respondida por BSS Commerce 9 de março de 2023

Thank you so much for your 5 star rating! We are delighted that you had a positive experience with our customer service. We appreciate your great comments about how our guys provided you responsive and helpful service in a timely manner. Thank you for taking the time to share your wonderful experience!

Editado a 27 de janeiro de 2022

Having tried a few B2B apps, this one stands out as the best performer by a long way. It's on the same site as my retail business and integrates like it was built for my site. UX for the customer is excellent. Other apps feel like you're building a site around their features, this one takes your retail experience and gives it a B2B boost. Administration is very easy and the support team are excellent. This is a very well thought out solution for B2B on Shopify. Thank you Hoa Xuan Duong and Jonas!

blincb2b
Estados Unidos
8 months usando a aplicação
Questão respondida por BSS Commerce 15 de fevereiro de 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

25 de outubro de 2021

App installation was easy, custom programming was needed, but the result was great. Support team was helpful. Many thanks.

Vilduja
Lituânia
8 months usando a aplicação
Questão respondida por BSS Commerce 1 de novembro de 2021

Thank you.

We hope that you will keep supporting our apps in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!