Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
28 de setembro de 2021

We set up a wholesale portal for our store using this app. The support was quick and helpful and the App works wonderfully!

PAIKKA B2B
Finlândia
7 days usando a aplicação
Questão respondida por BSS Commerce 29 de setembro de 2021

Thanks for your kind words and your patience.

Please enjoy the app now and let us know at sales@bsscommerece.com when you need our support.

Best,

Emma.

20 de janeiro de 2022

Their support is so great! Emma from Hoa Xuan Duong replied to all my questions so fast and straight to the point!

GERNIE NYC
Estados Unidos
7 days usando a aplicação
Questão respondida por BSS Commerce 26 de janeiro de 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

Editado a 9 de fevereiro de 2022

This app is excellent if you run a Retail & Wholesale set up on Shopify. Very easy to set up and the customer service team (Hoa Xuan Duong and Minh Dang and Emma) is even better. We have some customisations to make and they were very prompt!

Natural Look Australia
Austrália
7 days usando a aplicação
Questão respondida por BSS Commerce 15 de fevereiro de 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

8 de junho de 2021

Excellent App! This was exactly what we were looking for in terms of managing B2B customer experience. Support team is very responsive and ensures the queries are managed with utmost satisfaction. Thank you guys!

Andes Water
Estados Unidos
7 days usando a aplicação
Editado a 6 de abril de 2023

Excellent customer service and help solve the problem very quickly. They also helped do custom configurations.

Home Fragrance Co. AU
Austrália
6 days usando a aplicação
Questão respondida por BSS Commerce 11 de abril de 2023

Thank you so much for your five-star rating! We are thrilled to hear that you had excellent customer service and your problem was solved quickly. We appreciate your kind words about our help with custom configurations. We thank you for your support!

Editado a 19 de outubro de 2022

I highly recommend this App. I have ever tried several Apps. I don't have any coding background. Other App always requires me to copy and paste the code. I totally lost and no idea at all. This is the easiest and the most convenient one. All what I need to do is simplly install the APP. Also, they have fantastic customer service. It makes me feel I dont only buy the products but also service. Due to a technical issue, I can still see the price without login if I access to the product page. Nguyen Dinh Khanh and Jonas provide me with instant technical support to resolve my issues.

Quincaillerie Euroline
Canadá
6 days usando a aplicação
Questão respondida por BSS Commerce 12 de dezembro de 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

9 de janeiro de 2023

We received a great support from June Nguyen who was very responsive and efficient, with the help of their dev Tien Hoang Van we were able to test and implement the app very fast. The small problems we encountered were also fixed instantly.

Laflore Paris
Estados Unidos
6 days usando a aplicação
Questão respondida por BSS Commerce 13 de janeiro de 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

25 de novembro de 2021

I used this app for our B2B Shop. Before i search and installed many other apps who partially crashed the code and were im not able to work within a few days. The app is perfect for my targets, so i can hide my complete shop and add clients by myself. The Team in the backend was all time reachable and really fast and doin also some changes for me. Perfect!

B2B-Dogsmopolitan
Alemanha
6 days usando a aplicação
Questão respondida por BSS Commerce 8 de dezembro de 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

6 de fevereiro de 2023

Very easy to use and install. We have a new theme that just updated that needed the developer to make some adjustments to enable the hide price feature. Jena Nguyen (Customer Service) was quick to help and assign the task to Cao Xuan Cuong (Developer) who quickly resolved the issue and had us up and running within 24 hours. Highly recommend app!

WholesalePetUSA.com
Estados Unidos
6 days usando a aplicação
Questão respondida por BSS Commerce 7 de fevereiro de 2023

Thank you for the 5-star rating! We are glad you found our product to be very easy to use and install. We truly appreciate your kind words about Jena Nguyen and Cao Xuan Cuong, for their fast response and impeccable service. Thank you for your recommendation!

Editado a 1 de março de 2023

I recently installed an app and their support team really made it a great experience! Joy Nguyen and Nguyen Van Huan made sure that all of my needs were taken care of, answering any questions I had quickly and thoroughly. Their assistance throughout the entire installation process gave me confidence knowing that any issues would be resolved with ease. In the end, everything worked exactly as expected and I am extremely satisfied with this app. I can highly recommend it - 5 stars all the way!

HWC Distribution
Estados Unidos
6 days usando a aplicação
Questão respondida por BSS Commerce 2 de março de 2023

Thank you for your wonderful 5 star rating! We are so grateful for your positive feedback and it is wonderful to hear that all your needs were taken care of. We appreciate you taking the time to review our app and your confidence in us. We look forward to providing you with quality service in the future. Thank you!