Loloyal: Loyalty & Rewards
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Great usability and better service
Thank you for your wonderful feedback! We're thrilled to hear that you find our platform user-friendly and appreciate our service. Your satisfaction means a lot to us, and we're here to assist you anytime you need. 😊
Best Regards,
Kim|Loloyal Support Team of Channelwill
They always answer my questions promptly and I can use them with confidence.
Thank you so much for your support! We're delighted to hear that you had a great experience with our support team who promptly answer your questions. Ensuring that our users can connect with a real person for assistance is very important to us. If you need any further help, feel free to reach out anytime!
Best Regards,
Cassie|Loloyal Support Team of Channelwill
Great app! Easy to use, smooth, and well-designed. The customer service is fantastic: responsive and efficient. My issue was resolved quickly. Highly recommend!
Thank you so much for the wonderful feedback! 😊 We’re thrilled to hear that you’re enjoying the app's design and ease of use. Our support team works hard to provide quick and effective assistance, so it’s fantastic to know we could resolve your issue swiftly. Thanks again for recommending us! 🎉
Best Regards,
Kim|Loloyal Support Team of Channelwill
Very impressed with the customer service from Nova! Fast and efficient information, she is a great asset to your customer service team :)
Thank you so much for your wonderful feedback! We're delighted to hear that Nova provided fast and efficient support. She truly is a valuable member of our team, and we'll make sure to share your kind words with her. 😊 We're always here if you need anything!
Best Regards,
Kim|Loloyal Support Team of Channelwill
Support is perfect - fast answers with screenshots to better understand options to fix problems. App is easy to use and can be edited/customized for my needs. Definitely suggest. So far I have tried reward program. Next I will use VIP program and test it out.
Hello! 👋🏼
Thank you so much for taking the time to share your positive experience with us! We’re thrilled to hear that you found our support helpful and that the app meets your needs.
It’s great to know you’re enjoying the reward program, and we’re excited for you to try the VIP program next. We believe it will add even more value to your experience.
If you have any questions or need assistance as you explore these options, please don’t hesitate to reach out. We’re here to help!
Thank you again for your recommendation!
Best Regards,
Nova|Loloyal Support Team of Channelwill
This one is so much better than SMILE
I’ve been a SMILE user for two years, and this software not only has all the features that SMILE offers, but it also includes many that SMILE lacks. The interface is more user-friendly and smooth, and both the widget and launcher are outstanding and easy to customize. The best part is the price—it’s very reasonable. Another important point is the customer service, which is excellent! Although they don’t claim to be available 24/7, they often respond almost immediately.
If you’re still using SMILE, now is the time to switch to this app, it is Easier than you think to migrate(I spent more than one year to make this decision). They will carefully help you transfer your user data and ensure everything is done correctly.
One final suggestion: during the transfer, it would be great if the VIP tiers, points, and birthday information could all be handled in a single document. This might prevent any issues with the VIP tiers.
5 stars definitely.
Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that you find our app to be a superior alternative to SMILE, and that you appreciate the user-friendly interface, customizable features, and reasonable pricing.
We're especially glad that our customer service has met your expectations, and we’ll certainly take your suggestion about handling VIP tiers, points, and birthday information during transfers into account to improve our service further.
Your 5-star rating means a lot to us, and we're grateful for your support. If you ever need anything, we're always here to assist you!
Best regards,
Kim|Loloyal Support Team of Channelwill
Great app, great features & easy to use. The customer service is exceptional. Always on hand to help and very efficient. Highly recommended,
Hello ! 👋🏼
Thank you for your wonderful feedback! We're delighted to hear that you find our app easy to use and that our features meet your needs. It’s also fantastic to know that our customer service has made a positive impact on your experience.
We truly appreciate your recommendation and are always here to help if you have any questions or need assistance in the future.
Thanks again for your support!
Best Regards,
Nova|Loloyal Support Team of Channelwill
Great app customers love the ability to be rewarded for referring friends
Thank you for the great feedback! We're happy to hear your customers are enjoying the referral rewards feature. It’s fantastic to see it adding value to your business! If you ever need assistance, our support team is here to help.
Best Regards,
Kim|Loloyal Support Team of Channelwill
I worked with Kim. She was absolutely amazing!! She worked with me through all of my questions and was so patient and sent me screenshots of what to do. Highly recommended.
Hello O'Caiden,
Thank you so much for your support! We're so glad to know that you are satisfied with Loloyal. Providing excellent customer service is our top priority, and we’re thrilled to hear that you had a great experience with Kim. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help!
Best regards,
Cassie | Loloyal Support Team
The customer service answers the questions very professionally and responds quickly.
Thank you so much for your kind words! We're thrilled to hear that you found our customer service professional and responsive. Providing timely and helpful support is our top priority, and your feedback motivates us to keep up the great work. If you have any further questions or need assistance, feel free to reach out anytime. 😊
Thank you for choosing Loloyal!
Best regards,
Kim|Loloyal Support Team of Channelwill