Arvostelut (967)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 95 % arvioista on 5 tähteä
  • 4 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
4. toukokuu 2024

My impression so far...wow. This is the fifth loyalty app I have downloaded, and I felt this was the closest to what we wanted for our store. It was 8:30pm on a Saturday (small business owners, you feel me) and I submitted an inquiry on chat, thinking I would receive a reply the following business day and immediately there was someone there. Quick, friendly, and informative answers. Then I ran into an issue and specifically said it wasn't urgent, however they immediately jumped into the backend of my store and had it resolved in minutes. Given the look, functionality, and outstanding support with this app, I know I made the right decision.

Better Pets Today
Yhdysvallat
Noin 2 tuntia sovelluksen käyttöä
Channelwill vastasi 5. toukokuu 2024

Wow! Thank you so much for sharing your incredible experience with Loloyal. We're absolutely thrilled to hear that we were able to exceed your expectations and provide you with the support you needed, even on a Saturday evening!

As fellow business owners, we completely understand the importance of timely assistance, and we're delighted that our team was able to be there for you when you needed us. Providing quick, friendly, and informative support is a top priority for us, and we're thrilled to hear that you found our team to be so responsive and helpful.

We're also glad to hear that you're impressed with the look and functionality of our app. We've put a lot of effort into creating a solution that meets the needs of businesses like yours, and it's wonderful to hear that we're on the right track.

If you ever have any further questions, need assistance, or just want to chat, please don't hesitate to reach out. We're here to help you every step of the way, and we're excited to continue supporting your store's success!

Thank you again for choosing Loloyal, and we look forward to serving you for many years to come.

Best Regards,

Kim|Loloyal Support Team

29. tammikuu 2024

I've had a great experience using the Loloyal Shopify app. The customer service is excellent – prompt and helpful responses to any questions I've had. The plugin seamlessly integrates into my website, providing a smooth user experience. I appreciate that the functionality keeps evolving with regular updates, making it even more valuable. I highly recommend this plugin for anyone looking to enhance their Shopify store and loyalty program.

SPELAB
Kiina
Noin kuukausi sovelluksen käyttöä
Channelwill vastasi 5. helmikuu 2024

Thank you so much for taking the time to share your positive experience with the Loloyal Shopify app! We're thrilled to hear that you've had a great experience and find our customer service prompt and helpful. It's fantastic to know that the seamless integration and regular updates contribute to a smooth and evolving user experience. We appreciate your recommendation and are delighted to be a valuable asset to your Shopify store and loyalty program. If you ever have more feedback or questions, we're here to help!

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟

2. kesäkuu 2024

So far Im having good experience with this app.

Yoruba House
Yhdysvallat
2 päivää sovelluksen käyttöä
Channelwill vastasi 5. kesäkuu 2024

We appreciate your feedback and are glad to hear that you're having a good experience with our app. We're committed to providing the best possible experience for our users, and your input helps us achieve that goal.

Best regards,
Sophie
Loloyal Customer Support 🌟

17. huhtikuu 2024

Outstanding Technical Support! One of the best app interfaces i have seen. Very straight forward and easy to install.

The Icetruck
Saksa
Noin 16 tuntia sovelluksen käyttöä
Channelwill vastasi 18. huhtikuu 2024

Thank you for your fantastic review! We're thrilled to hear that you found our technical support outstanding and that you appreciate the simplicity of our app interface. Providing excellent support and a user-friendly experience are top priorities for us, and we're delighted that we could meet your expectations. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help! Thank you for choosing Loloyal!

Best Regards,

Kim|Loloyal Support Team

24. huhtikuu 2024

Just downloaded this app after trying multiple others and this one seems to be the best value for service so far. Still learning the ropes but I appreciate the customer service chat function in getting me started!

Luna Collective
Kanada
43 minuuttia sovelluksen käyttöä
Channelwill vastasi 25. huhtikuu 2024

Thank you for choosing Loloyal and for your positive feedback! We're thrilled to hear that you found our app to be the best value for service among the options you've tried. We understand that learning new software can take some time, but we're here to help every step of the way. We're glad our customer service chat function was able to assist you in getting started, and we're here to support you as you continue to learn and explore the features of our app. If you have any questions or need further assistance, please don't hesitate to reach out. We're dedicated to providing you with the best possible experience!

Best Regards,

Kim|Loloyal Support Team

19. huhtikuu 2024

Customer service has been awesome customizing everything upon request.

Social Spark
Yhdysvallat
3 päivää sovelluksen käyttöä
Channelwill vastasi 20. huhtikuu 2024

We're thrilled to hear that you've had an awesome experience with our customer service team! 🎉 It's our pleasure to customize everything to your liking. If you ever need further assistance or have more requests, don't hesitate to reach out. We're here to help! 😊🛠️

Best Regards,
Sophie|Loloyal Support Team

5. maaliskuu 2024

The app is helpful and the service is very good.

VEGEGA Metal Raised Garden Bed
Hongkong – Kiinan erityishallintoalue
Vuosi sovelluksen käyttöä
Channelwill vastasi 6. maaliskuu 2024

Thank you for the positive feedback! 😊 We're delighted to know that you found our App helpful and our customer service very good! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!

Best Regards,
Kim
Loloyal Customer Support 🌟

27. maaliskuu 2024

Nova was great until my power went out for maintenance. But thank you again for the help!

Mythic Creation Treasures
Yhdysvallat
Päivä sovelluksen käyttöä
Channelwill vastasi 28. maaliskuu 2024

Thank you for the positive feedback! 😊 It is always our pleasure to help you in any way possible. Moreover, we are delighted to hear that you found Nova, our customer service representative, great! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!

Best Regards,
Kim
Loloyal Customer Support 🌟

4. huhtikuu 2024

Kim and Nova replied to my queries promptly and they had solve all my problems.

My Store
Malesia
3 kuukautta sovelluksen käyttöä
Channelwill vastasi 6. huhtikuu 2024

We're delighted to hear that Kim and Nova were able to promptly address your queries and resolve all your issues! 🌟 Our team takes pride in providing top-notch support to ensure our customers' satisfaction. If you have any further questions or concerns, don't hesitate to reach out to us. We're here to help! 🚀😊

Best regards,
Sophie
Loloyal Customer Support 🌟

20. helmikuu 2024

Very easy and smooth setup!

Be You Retail
Yhdysvallat
3 kuukautta sovelluksen käyttöä
Channelwill vastasi 21. helmikuu 2024

Thank you for the positive feedback! 😊 We're thrilled to hear that you found the setup process easy and smooth! If you have any further questions or feedback, feel free to reach out. Happy using our service! 👍🚀

Best regards,
Kim
Loloyal Customer Support 🌟