Recensioni (1.107)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 95% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
23 novembre 2022

Excellent and helpful customer service. App is easy to use and support various languages! Nice app for membership scheme!

NailCloset
RAS di Hong Kong
Circa 18 ore di utilizzo dell’app
Channelwill ha risposto 30 novembre 2022

Hi NailCloset,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success! ✨🥂

Catherine | Loloyal Team

24 dicembre 2023

So far so good! (I JUST installed about 3 hours ago) Support has been very responsive

Meat The Mushroom
Stati Uniti
Circa 17 ore di utilizzo dell’app
Channelwill ha risposto 26 dicembre 2023

Fantastic to hear! 🌟 I'm thrilled you're having a positive experience so soon after installation. 😊 Our team is always here and ready to help. If you have any questions or need further assistance, feel free to reach out! 👍🏼

Best regards,

Sophie | Loloyal Support 💫

1 febbraio 2024

Mariadel was very pleasant and professional! Very timely and thoughtful responses. Even though they didn't have the exact solution I was looking for (due to Shopify's capabilities), I still am very satisfied AND impressed with the customer service I received!

Cloud 9 Guam
Stati Uniti
Circa 14 ore di utilizzo dell’app
Channelwill ha risposto 5 febbraio 2024

Thank you for your kind words! We're delighted to hear that we have provided you with a pleasant and professional experience, offering timely and thoughtful responses. While we may not have had the exact solution you were looking for due to Shopify's capabilities, we truly appreciate your satisfaction and are honored to have left a positive impression with our customer service. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We value your feedback and are here to help however we can!

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟

25 novembre 2022

I have not yet tried out the app completely, but as far as I’ve seen it seem pretty great. CUSTOMER SERVICE WAS A1! It was super quick, super helpful, and super nice! I loved it!

Diiamond Palace
Canada
Circa 16 ore di utilizzo dell’app
Channelwill ha risposto 30 novembre 2022

Hi Diiamond Palace,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success!

Catherine - Loloyal Team

19 novembre 2021

I was looking for an app that would help increase customer loyalty and happened to come across this. It's a new app that I used with the intention of trying it out and I think it's great. Whenever a customer pays, they can earn points and redeem them for gift cards. I think that's great. It deserves to be used by more people.

Dekala Store
Stati Uniti
Circa 16 ore di utilizzo dell’app
Channelwill ha risposto 20 novembre 2021

Dear firends at Dekala Store,

First of all, thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!

If there's anything else don't hesitate to let us know~

Thanks again.😘

Best regards,
Sealapps

13 dicembre 2022

Very good app and very nice service! And this all free ! !! I can not believe that ,sooooo nice! You guys should try it!

TOAmart オンラインショップ
Giappone
Circa 16 ore di utilizzo dell’app
Channelwill ha risposto 14 dicembre 2022

Wow! We are happy to receive a happy feedback experience with our support.Yes, any further support is needed, you can contact us anytime. 😊
-Catherine

21 luglio 2023

Bisher teste ich noch aber es gefällt mir was ich sehe. wir werden sehen was die Zukunft bringt. Der Support ist Mega und super schnell.

Lucky Feet Factory
Germania
Circa 16 ore di utilizzo dell’app
Channelwill ha risposto 22 luglio 2023

Vielen Dank für deine Bewertung, Mandy!🥰 Wir freuen uns zu hören, dass Ihnen die bisherigen Erfahrungen gefallen haben und freuen uns über Ihr Feedback zu unserem Support-Team. Wir hoffen, Ihnen auch in Zukunft weiterhin einen tollen Service bieten zu können.
-nona🌻

25 febbraio 2023

Support is rapid but I haven't started yet. I chose this program because it's free and works with Judge.me. I look forward to the cooperation. This enables me to use such a great program with a small shop (little turnover).

Support ist rasant, ich habe damit aber noch nicht begonnen. Ich habe mich für dieses Programm entschieden, weil es kostenlos ist und mit Judge.me zusammen arbeitet. Ich freue mich auf die Zusammenarbeit. Dies ermöglicht mir, mit einem kleinen Shop (wenig Umsatz) so ein tolles Programm zu nutzen.

Befree Tantra Shop
Germania
Circa 14 ore di utilizzo dell’app
Channelwill ha risposto 26 febbraio 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel

16 dicembre 2022

日本語 日本円対応
The range of things that can be done is very broad and more than sufficient.
Points can be awarded for birthdays and memberships, and there are many ways to redeem points.
There seems to be no expiration date for regular points, but I didn't think that was a problem.
It means customers are making purchases for them.
Also you can set up limited time point increases, limited time points, etc.

What I would like to see improved
If possible, it would be nice if coupon codes could be entered automatically instead of being copied by the customer.
Also, there are a lot of places where the explanation is not quite clear enough, and it would be unfriendly if the store did not enter additional explanations.
Once it is set up first, the rest is fine, but I thought it would be confusing for customers if it is left as the default.
I also thought it would be nice if the size of the icons could be changed.

But all in all, I thought it was a pretty good app if the stores could take care of the details when setting it up.

雑居ビル
Giappone
Circa 14 ore di utilizzo dell’app
Channelwill ha risposto 18 dicembre 2022

Thank you for your kind and honest feedback, we will take note of your request and we will surely develop and enhance our function. If you need any help, feel free to contact us again.
-Catherine

18 febbraio 2023

Ottimo servizio client ti aiuta passo passo configurare accaunt ottimo, ti rispondono il qualsiasi momento

SUBLIM ART COLOR INGROSSO
Italia
Circa 13 ore di utilizzo dell’app
Channelwill ha risposto 18 febbraio 2023

Apprezziamo che tu abbia dedicato del tempo a scrivere una recensione così fantastica e a fornire i tuoi pensieri. Siamo felici di fornirti un servizio eccellente, se hai domande non esitare a lasciarci un messaggio. Grazie mille.
-Mariadel