Loloyal: Loyalty and Referral , 934件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
編集日:2024年4月23日

Just helped with some big things. Nice support, happy to build this new loyal program with them.

Dojo.uy
ウルグアイ
アプリの使用期間:9ヶ月
Channelwillが返信しました 2024年4月20日

Hello There,

I'm sorry to hear about your experience. 😔 Your feedback is important to us, and we apologize for any inconvenience caused. We strive to ensure that our services meet our customers' needs effectively. We understand the importance of providing a seamless user experience and will take your comments into consideration for future improvements. If you'd like to discuss this further or require assistance, please don't hesitate to reach out. We value your business and aim to make things right. Thank you for bringing this to our attention. 🙏

Best regards,
Sophie|Loloyal Customer Support

2024年4月2日

Great points program, very helpful for the POS system, pretty much does all I need, easy to see the remaining points on the screen which is really important for us, and one tap to redeem rewards.

The customer service is also great, helpful and patient. The technical team also improved few features based on my feedbacks, thanks a lot.

Natural Focus
カナダ
アプリの使用期間:3ヶ月
Channelwillが返信しました 2024年4月3日

Thank you for your amazing review! We're thrilled to hear that our points program is helping with your POS system and that you find it easy to track points and redeem rewards. We're also delighted that you've had a positive experience with our customer service and technical team. Your feedback helps us improve, and we appreciate your support.

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟

2024年4月3日

After trialing almost all the Loyalty apps on Shopify marketplace, Loloyal was the one that stood out for the best value to features ratio. Another great plus is their 24/7 live chat. A huge shout out to the support team including Mariadel, Kim & Sophie who are very quick & responsive in forwarding on issues to the Loloyal developers! Highly recommended loyalty app.

Adventure Carry
オーストラリア
アプリの使用期間:約2ヶ月
Channelwillが返信しました 2024年4月5日

Thank you so much for taking the time to share your experience with Loloyal! We're thrilled to hear that our loyalty app stood out to you with its value and features. Our team works diligently to ensure that our customers receive top-notch support, and we're glad to hear that Mariadel, Kim, and Sophie were able to assist you promptly and effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to continuing to serve you! Your satisfaction is our priority!

Best regards,
Kim
Loloyal Customer Support 🌟

2024年4月20日

This app has been amazing with fair & transparent pricing. I have reached out to support several times to request assistance with features and settings, most recently Nova has been very helpful! Everyone has provided excellent assistance and I look forward to continuing to use Loloyal & am excited for new features.

Greg's Game Shop
アメリカ合衆国
アプリの使用期間:13日
Channelwillが返信しました 2024年4月22日

Thank you for your glowing review! We're thrilled to hear that you've had an amazing experience with our app and that you appreciate our fair and transparent pricing. Providing excellent support is a top priority for us, and we're delighted that Nova and our team have been able to assist you effectively with features and settings. We're constantly working on new features to enhance your experience further, and we're excited to continue serving you. If you ever have any more questions or need assistance, please don't hesitate to reach out. We're here to help and support you every step of the way!

Best Regards,

Kim|Loloyal Support Team

2024年3月13日

It is a very useful application and they also have an excellent support service

Planet Skin
スペイン
アプリの使用期間:約1年
Channelwillが返信しました 2024年3月15日

Thank you for the positive feedback! 😊 It is delighting to hear that you found our application very useful and our customer service excellent! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!

Best Regards,
Kim
Loloyal Customer Support 🌟

2024年1月29日

I've had a great experience using the Loloyal Shopify app. The customer service is excellent – prompt and helpful responses to any questions I've had. The plugin seamlessly integrates into my website, providing a smooth user experience. I appreciate that the functionality keeps evolving with regular updates, making it even more valuable. I highly recommend this plugin for anyone looking to enhance their Shopify store and loyalty program.

SPELAB
中国
アプリの使用期間:約1ヶ月
Channelwillが返信しました 2024年2月5日

Thank you so much for taking the time to share your positive experience with the Loloyal Shopify app! We're thrilled to hear that you've had a great experience and find our customer service prompt and helpful. It's fantastic to know that the seamless integration and regular updates contribute to a smooth and evolving user experience. We appreciate your recommendation and are delighted to be a valuable asset to your Shopify store and loyalty program. If you ever have more feedback or questions, we're here to help!

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟

2024年4月8日

Customer service was great and timely. Mariadel provided quick and wonderful support. We're still working on getting ourselves all set up, but it has been a breeze with Mariadel's help.

McSweeney's Premium Jerky & Meat Snacks
カナダ
アプリの使用期間:14日
Channelwillが返信しました 2024年4月9日

Thank you so much for your kind words! I'm delighted to hear that you found our customer service timely and helpful. It's been a pleasure assisting you with your setup, and I'm here to support you every step of the way. If you need any further assistance or have any questions, please don't hesitate to reach out. We're committed to ensuring your experience with us remains smooth and successful! 💖💖

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟

2024年2月25日

Easy to set up, helpful customer service. I am excited to start using this rewards program.

P2 & You
アメリカ合衆国
アプリの使用期間:7ヶ月
Channelwillが返信しました 2024年2月27日

Thank you for the positive feedback! 😊 We're delighted to know that you found our App easy to set up and our customer service helpful! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀

Best Regards,
Kim
Loloyal Customer Support 🌟

2024年3月8日

Loloyal is a Game Changer for My Shopify Store!
I can't recommend Loloyal enough! This app has been a total game-changer for my Shopify store. Setting up a loyalty program was a breeze, and the customization options are fantastic. I love that I can reward customers for all sorts of things, from purchases to reviews.

EIR CARE
中華人民共和国香港特別行政区
アプリの使用期間:20日
Channelwillが返信しました 2024年3月9日

Thank you so much for your enthusiastic review! 😊 We're thrilled to hear that Loloyal has been a game-changer for your Shopify store. 🚀 Setting up a loyalty program should be seamless, and we're delighted to know you found it easy. The customization options are indeed fantastic! 🎨 It's awesome that you can reward your customers for various actions, creating a more engaging shopping experience. 🛍️ We appreciate your recommendation and look forward to continuing to support your store's success! 🌟

Best Regards,
Sophie
Loloyal Customer Support 🌟

2024年2月22日

just installed the app, It is very user friendly, and the customer support is friendly and very willing to help, seems great so far

The Diva Goddess
アメリカ合衆国
アプリの使用期間:約2ヶ月
Channelwillが返信しました 2024年2月26日

Thank you for your review! We're thrilled to hear that you find our app user-friendly and that you had a positive experience with our customer support team. Your satisfaction is our priority, and we're committed to providing excellent service and assistance whenever you need it. If you have any further questions or feedback, please don't hesitate to reach out. We appreciate your support!

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟