レビュー (1,138)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年12月16日

Love the app and support! I compare to 3-4 others loyalty app and this app is the more suitable for us as we need multilanguage and also I love how we can customize a lot of things including moving the floating widget, etc. Thank you again for the support.

Yue Hwa Test01
中華人民共和国香港特別行政区
アプリの使用期間:3ヶ月
Channelwillが返信しました 2024年12月17日

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our support team. Ensuring that our users can connect with a real person for assistance is very important to us. If you need any further help, feel free to reach out anytime!

Best Regards,

Cassie|Loloyal Support Team of Channelwill

2025年2月15日

Excellent customer support with prompt responses and quick issue resolution.

Linenly
オーストラリア
アプリの使用期間:約1年
Channelwillが返信しました 2025年2月17日

Thank you so much for your feedback and support! We're thrilled to hear that you had a great experience with our support team with quick issue resolution. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help!

Best Regards,
Cassie | Loloyal Support Team

2025年2月19日

So far, it looks great and user friendly. We haven't had much time to use it for our business yet - we are just learning how it works and setting up the rewards program.

Longview Gallery Shop
アメリカ合衆国
アプリの使用期間:6日
Channelwillが返信しました 2025年2月21日

Hello there,

Thank you for your feedback! We're glad to hear that you're finding the platform user-friendly. We completely understand that setting up the rewards program takes time, and we're here to support you every step of the way. If you have any questions or need assistance as you continue to set things up, feel free to reach out. Best of luck with your business, and we’re excited to see how Loloyal can help you grow!

Best regards,
Loloyal Support Team

2025年1月1日

Loloyal is an excellent loyalty app that has been designed for Shopify stores. Its intuitive interface, easy setup, and robust features make rewarding customers seamless. Whether you’re building a new rewards program or enhancing an existing one, Loloyal offers a smooth experience for merchants and customers—indeed a top-notch solution for Shopify businesses looking to boost customer loyalty.

Chesapeake & Ohio 614 Online Store
アメリカ合衆国
アプリの使用期間:2日
Channelwillが返信しました 2025年1月3日

Thank you so much for your amazing review and fantastic rating! We’re delighted to hear that you find Loloyal intuitive and effective for boosting customer loyalty. Your kind words inspire us to continue delivering top-notch solutions for Shopify businesses like yours.

If you ever need assistance or have any questions, please don’t hesitate to reach out—we’re always here to help!

Best regards,
Cassie | Loloyal Support Team of Channelwill

2024年11月27日

I worked with Kim. She was absolutely amazing!! She worked with me through all of my questions and was so patient and sent me screenshots of what to do. Highly recommended.

O'Caiden
アメリカ合衆国
アプリの使用期間:2ヶ月
Channelwillが返信しました 2024年11月29日

Hello O'Caiden,

Thank you so much for your support! We're so glad to know that you are satisfied with Loloyal. Providing excellent customer service is our top priority, and we’re thrilled to hear that you had a great experience with Kim. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help!

Best regards,
Cassie | Loloyal Support Team

2024年11月28日

I got all the help I needed to set it up, and I appreciate that I can chat with a human, not a robot.

Magical Graphic
アメリカ合衆国
アプリの使用期間:約2ヶ月
Channelwillが返信しました 2024年11月29日

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our support team. Ensuring that our users can connect with a real person for assistance is very important to us. If you need any further help, feel free to reach out anytime!

Best Regards,

Kim|Loloyal Support Team of Channelwill

2025年1月10日

Amazing features and great customer service

CoraCreaCrafts
アメリカ合衆国
アプリの使用期間:3ヶ月
Channelwillが返信しました 2025年1月12日

Thank you so much for your feedback and support! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help!

Best Regards,

Cassie|Loloyal Support Team of Channelwill

2024年11月19日

Good a little difficult to make it clear had to repeat a couple of times and had to figure it out by myself but in the end she understood and confirm that what I did was correct

Belles et Bulles
カナダ
アプリの使用期間:12日
Channelwillが返信しました 2024年11月20日

Thank you for taking the time to share your thoughts about Loloyal. We’re glad to hear that everything was resolved and that your setup was correct in the end.

We truly value your patience and feedback. It’s clear we can do more to make things easier and more intuitive, and we’re already working on enhancements to ensure our guidance is as clear and seamless as possible. Your experience is important to us, and knowing where we can improve helps us serve you better.

If there’s anything more we can do to assist you or make your journey with Loloyal even smoother, we’d love to hear from you. We’re committed to ensuring your experience exceeds expectations moving forward. 😊 We would be glad for us to improve your impression with our app.

Best Regards,
Sophie | Loloyal Support Team

2024年10月26日

Very kind and helpful customer service, helped me get things started easily and answered all of my questions and concerns. Highly recommened!

Diamoray
オーストラリア
アプリの使用期間:3ヶ月
Channelwillが返信しました 2024年10月29日

Thank you for your kind words! 😊 We’re so glad our support team could help you get started smoothly and answer all your questions. It's wonderful to know you had a positive experience, and we’re always here to assist whenever you need. Thanks for the recommendation! 🌟

Best Regards,

Kim|Loloyal Support Team of Channelwill

2025年1月17日

Awesome app and fantastic support! The team is very friendly and helpful. I'm excited to use the app and look forward to our tests and programs.

Lagoo Segel- & Hochseeschule
スイス
アプリの使用期間:約18時間
Channelwillが返信しました 2025年1月18日

Thank you so much for your feedback and support! We're thrilled to hear that you had a great experience with our app and find our team very friendly and helpful. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help!

Best Regards,
Cassie|Loloyal Support Team of Channelwill