レビュー (1,116)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2024年7月25日

Amazing service!

SOUTHBAYSALTS
アメリカ合衆国
アプリの使用期間:約1時間
Channelwillが返信しました 2024年7月27日

Thank you for your awesome review! We're thrilled to hear that you had a great experience with our customer service. Your satisfaction is very important to us, and we're glad we could meet your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We're always here to help!

Best regards,

Kim|Loloyal Support Team of Channelwill

2024年5月4日

My impression so far...wow. This is the fifth loyalty app I have downloaded, and I felt this was the closest to what we wanted for our store. It was 8:30pm on a Saturday (small business owners, you feel me) and I submitted an inquiry on chat, thinking I would receive a reply the following business day and immediately there was someone there. Quick, friendly, and informative answers. Then I ran into an issue and specifically said it wasn't urgent, however they immediately jumped into the backend of my store and had it resolved in minutes. Given the look, functionality, and outstanding support with this app, I know I made the right decision.

Better Pets Today
アメリカ合衆国
アプリの使用期間:7ヶ月
Channelwillが返信しました 2024年5月5日

Wow! Thank you so much for sharing your incredible experience with Loloyal. We're absolutely thrilled to hear that we were able to exceed your expectations and provide you with the support you needed, even on a Saturday evening!

As fellow business owners, we completely understand the importance of timely assistance, and we're delighted that our team was able to be there for you when you needed us. Providing quick, friendly, and informative support is a top priority for us, and we're thrilled to hear that you found our team to be so responsive and helpful.

We're also glad to hear that you're impressed with the look and functionality of our app. We've put a lot of effort into creating a solution that meets the needs of businesses like yours, and it's wonderful to hear that we're on the right track.

If you ever have any further questions, need assistance, or just want to chat, please don't hesitate to reach out. We're here to help you every step of the way, and we're excited to continue supporting your store's success!

Thank you again for choosing Loloyal, and we look forward to serving you for many years to come.

Best Regards,

Kim|Loloyal Support Team

2024年5月27日

I recommend Loloyal. Nove was very helpful, she worked fast to resolve my problem and ensured I didn't need help with anything else, and she was very professional. Thank you, Miss Nova.

PS. Sorry for my spelling and typing. my computer was messing up

Lady's Fashionwear
アメリカ合衆国
アプリの使用期間:約2ヶ月
Channelwillが返信しました 2024年5月30日

Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a great experience with Loloyal and that Nova was able to assist you quickly and professionally. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Best Regards,

Kim|Loloyal Support Team

2024年7月16日

Very Kind!
Very Good!

Edifier
日本
アプリの使用期間:約4時間
Channelwillが返信しました 2024年7月19日

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service. Your satisfaction is our top priority, and we're glad to know that we met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

Best regards,

Kim|Loloyal Support Team of Channelwill

2024年6月19日

We will now use this app for customer retention. It does everything we need it to do. Practice will show whether our customers accept it. A very, very big compliment to the support team, who helped me with some of the setup settings almost in real time, so to speak. This support is unique - thank you very much.

Foliendealer.com
ドイツ
アプリの使用期間:5日
Channelwillが返信しました 2024年6月25日

Thank you so much for taking the time to leave such a thoughtful review! We're thrilled to hear that the app meets all your needs for customer retention, and that it's easy to use. Customer acceptance is definitely key, and we appreciate you giving it a try.

We're especially delighted to know that our support team went above and beyond to assist you with the setup. Their dedication to real-time help is exactly what we strive for. We'll be sure to pass on your kind words!

We look forward to helping you achieve your customer retention goals. Please don't hesitate to reach out if you have any questions or need further assistance in the future.

Thanks again,
Nova|Loloyal Support Team of Channelwill

編集日:2022年8月9日

Excellent customer service from Mariadel . I've had several chats over the last few days with her and her help has been fast and helpful. Thank you for your assistance and answering my questions :)

G.A.B Vinyls
イギリス
アプリの使用期間:約2年
2022年9月10日

Super Service and works perfect. Easy to setup up and does the job really great. And the best it is for free

Card Collector
ドイツ
アプリの使用期間:約2年
編集日:2022年11月13日

You will become Support within second`s.
Now i have to text anything just to write this review, blablabla

DAVIVI
ドイツ
アプリの使用期間:約2年
2022年11月7日

Very easy to set up and extremely helpful support!
Highly recommend!
I look forward to using this app on my site.

House of Viserious
南アフリカ
アプリの使用期間:約2年
Channelwillが返信しました 2022年12月3日

Thank you so much for taking the time to leave us this review, we are glad to be of service to you.

Loloyal Team

編集日:2024年4月23日

Just helped with some big things. Nice support, happy to build this new loyal program with them.

Dojo.uy
ウルグアイ
アプリの使用期間:9ヶ月
Channelwillが返信しました 2024年4月20日

Hello There,

Thank you for taking the time to leave such a positive review. We're glad we could be of assistance with your recent challenges. We appreciate your trust in us as you build your new loyalty program, and we're committed to providing excellent support every step of the way. 💓

Best regards,
Nova|Loloyal Customer Support