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Great app! Easy to use, smooth, and well-designed. The customer service is fantastic: responsive and efficient. My issue was resolved quickly. Highly recommend!
Thank you so much for the wonderful feedback! 😊 We’re thrilled to hear that you’re enjoying the app's design and ease of use. Our support team works hard to provide quick and effective assistance, so it’s fantastic to know we could resolve your issue swiftly. Thanks again for recommending us! 🎉
Best Regards,
Kim|Loloyal Support Team of Channelwill
Good service of Grace, really professional and reply immediately. When we have other needs, she will also give feedback to their develop team.
Thank you for your kind words! We're thrilled to hear that Grace provided prompt, professional service and that she ensured your feedback reached our development team. We’re always here to support your needs and look forward to assisting you in the future!
Thank you for choosing, Loloyal!
Best Regards,
Kim|Loloyal Support Team of Channelwill
Very good customer support ! Thanks to Sherm who nicely helped me with the settings !
Hello Che! Empanada,
Thank you so much for your support! We're so glad to know that you are satisfied with Loloyal. Providing excellent customer service is our top priority, and we’re thrilled to hear that you had a great experience with Sherm. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help!
Best regards,
Cassie | Loloyal Support Team
Thanks to Nova who answered all my questions and helped us to set up the app!
Thank you for the kind words! We're thrilled to hear that Nova was able to assist you with setting up the app and answering all your questions. If you need any more help, feel free to reach out!
Thank you for choosing Loloyal!
Best Regards,
Kim|Loloyal Support Team of Channelwill
Support is perfect - fast answers with screenshots to better understand options to fix problems. App is easy to use and can be edited/customized for my needs. Definitely suggest. So far I have tried reward program. Next I will use VIP program and test it out.
Hello! 👋🏼
Thank you so much for taking the time to share your positive experience with us! We’re thrilled to hear that you found our support helpful and that the app meets your needs.
It’s great to know you’re enjoying the reward program, and we’re excited for you to try the VIP program next. We believe it will add even more value to your experience.
If you have any questions or need assistance as you explore these options, please don’t hesitate to reach out. We’re here to help!
Thank you again for your recommendation!
Best Regards,
Nova|Loloyal Support Team of Channelwill
Very impressed with the customer service from Nova! Fast and efficient information, she is a great asset to your customer service team :)
Thank you so much for your wonderful feedback! We're delighted to hear that Nova provided fast and efficient support. She truly is a valuable member of our team, and we'll make sure to share your kind words with her. 😊 We're always here if you need anything!
Best Regards,
Kim|Loloyal Support Team of Channelwill
This one is so much better than SMILE
I’ve been a SMILE user for two years, and this software not only has all the features that SMILE offers, but it also includes many that SMILE lacks. The interface is more user-friendly and smooth, and both the widget and launcher are outstanding and easy to customize. The best part is the price—it’s very reasonable. Another important point is the customer service, which is excellent! Although they don’t claim to be available 24/7, they often respond almost immediately.
If you’re still using SMILE, now is the time to switch to this app, it is Easier than you think to migrate(I spent more than one year to make this decision). They will carefully help you transfer your user data and ensure everything is done correctly.
One final suggestion: during the transfer, it would be great if the VIP tiers, points, and birthday information could all be handled in a single document. This might prevent any issues with the VIP tiers.
5 stars definitely.
Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that you find our app to be a superior alternative to SMILE, and that you appreciate the user-friendly interface, customizable features, and reasonable pricing.
We're especially glad that our customer service has met your expectations, and we’ll certainly take your suggestion about handling VIP tiers, points, and birthday information during transfers into account to improve our service further.
Your 5-star rating means a lot to us, and we're grateful for your support. If you ever need anything, we're always here to assist you!
Best regards,
Kim|Loloyal Support Team of Channelwill
Great app, great features & easy to use. The customer service is exceptional. Always on hand to help and very efficient. Highly recommended,
Hello ! 👋🏼
Thank you for your wonderful feedback! We're delighted to hear that you find our app easy to use and that our features meet your needs. It’s also fantastic to know that our customer service has made a positive impact on your experience.
We truly appreciate your recommendation and are always here to help if you have any questions or need assistance in the future.
Thanks again for your support!
Best Regards,
Nova|Loloyal Support Team of Channelwill
Super application ! Facile à utiliser, efficace et très pratique. Elle répond parfaitement à mes attentes. Je la recommande sans hésiter !
Merci beaucoup pour votre avis enthousiaste ! Nous sommes ravis que l'application réponde parfaitement à vos attentes et que vous la trouviez facile à utiliser et efficace. Vos recommandations sont très précieuses pour nous. 😊
Je vous prie d'agréer,
Kim|Loloyal Support Team of Channelwill
Great app customers love the ability to be rewarded for referring friends
Thank you for the great feedback! We're happy to hear your customers are enjoying the referral rewards feature. It’s fantastic to see it adding value to your business! If you ever need assistance, our support team is here to help.
Best Regards,
Kim|Loloyal Support Team of Channelwill