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Good service of Grace, really professional and reply immediately. When we have other needs, she will also give feedback to their develop team.
Thank you for your kind words! We're thrilled to hear that Grace provided prompt, professional service and that she ensured your feedback reached our development team. We’re always here to support your needs and look forward to assisting you in the future!
Thank you for choosing, Loloyal!
Best Regards,
Kim|Loloyal Support Team of Channelwill
Wonderful customer service. Very knowledgeable and very helpful
Thank you for your amazing feedback! We're thrilled that you're enjoying the app's flexibility and that our support team was able to assist you so quickly. We're here to help whenever you need it!
Thank you for choosing Loloyal!
Best Regards,
Sophie| Loloyal Support Team of Channelwill
I worked with Kim. She was absolutely amazing!! She worked with me through all of my questions and was so patient and sent me screenshots of what to do. Highly recommended.
Hello O'Caiden,
Thank you so much for your support! We're so glad to know that you are satisfied with Loloyal. Providing excellent customer service is our top priority, and we’re thrilled to hear that you had a great experience with Kim. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help!
Best regards,
Cassie | Loloyal Support Team
Excellent Experience
The implementation of the system went smoothly. The menu is intuitively designed and very clear. The integration looks truly outstanding and is crafted with a high level of professionalism. We are eagerly anticipating our customers' reactions to our loyalty program. What we appreciated the most was the warm welcome from the support team. We had a very pleasant interaction with Nova, who not only answered our beginner questions but also provided numerous helpful tips - and that with an unmatched response time. For example, we didn’t know that expected points could be displayed next to the price, offering our customers complete transparency in point collection. We think that’s fantastic, and thanks to Nova, we were able to integrate this feature right away. Overall, we are very satisfied so far and look forward to seeing how the program evolves.
Thank you so much for your detailed and positive review! We're thrilled to hear that your experience with our system has been excellent and that the implementation went smoothly. It's wonderful to know that you find our menu intuitive and our integration outstanding. We're especially pleased that Nova was able to provide you with a warm welcome and helpful tips, enhancing your experience further. The feature of displaying expected points next to the price for complete transparency is indeed fantastic, and we're glad you could integrate it seamlessly.
Your satisfaction is our top priority, and we're excited to see how your loyalty program evolves and how your customers respond. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Thank you again for your support and for choosing Loloyal.
Best regards,
Kim|Loloyal Support Team of Channelwill
The support team is outstanding and resolved my inquiries super fast. I’m pleased by the functionality and flexibility of this app to create whatever program I want.
Thank you for your amazing feedback! We're thrilled that you're enjoying the app's flexibility and that our support team was able to assist you so quickly. We're here to help whenever you need it!
Thank you for choosing Loloyal!
Best Regards,
Kim| Loloyal Support Team of Channelwill
When I inquired about the features, I received very prompt and courteous support. Nova, who assisted me, not only resolved my issues but also offered suggestions, which made me appreciate this app even more. I look forward to using this app to grow my business.
Thank you so much for your wonderful feedback! We're glad to hear that Nova was able to assist you and provide helpful suggestions. We're excited to be a part of your business journey and look forward to seeing your continued growth with the app! 😊
Thank you again for choosing Loloyal!
Best Regards,
Kim|Loloyal Support Team of Channelwill
Top Support, great App. We tried a lot of loyaty apps but this one seems to be the best for our needs. 100% Rekommandation
Thank you for your awesome review! We are thrilled to know that you found our support excellent and our app great! Your satisfaction is our priority! We love to hear that you have found our app the best app that caters your business needs. Thank you so much for your recommendation.
We are looking forward to serving you again soon. Have a nice day!
Best Regards,
Kim|Loloyal Support Team of Channelwill
really a great app for customer retention. FREE plan is also have a satisfied function. And customer service is not AI ,it is real and quick response ,.I have got a full answer to solve my problem. RECOMMED THIS APP
Thank you so much for your fantastic review! We're thrilled to hear that our customer service has been helpful and that you find the app easy to use. Your recommendation means a lot to us!
We're here to assist you anytime you need, so don't hesitate to reach out with any further questions.
Best regards,
Sophie|Loloyal Support Team of Channelwill
Very kind and helpful customer service, helped me get things started easily and answered all of my questions and concerns. Highly recommened!
Thank you for your kind words! 😊 We’re so glad our support team could help you get started smoothly and answer all your questions. It's wonderful to know you had a positive experience, and we’re always here to assist whenever you need. Thanks for the recommendation! 🌟
Best Regards,
Kim|Loloyal Support Team of Channelwill
Hi Just installed the app.
Still going through it
I had some questions and Nova on customer service was great
she reply very fast and help a lot
Thank you
Thank you for your review! We're thrilled to hear that Nova provided you with fast and helpful support as you explore the app. If you have any more questions as you continue, don’t hesitate to reach out—our team is always here to assist! Enjoy using the app!
Best Regards,
Kim|Loloyal Support Team of Channelwill