レビュー (1,139)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2023年5月29日

La atención en la configuración y puesta a punto es muy buena.
Como punto negativo las traducciones muy mejorables.

NICO
スペイン
アプリの使用期間:約5時間
Channelwillが返信しました 2023年5月30日

¡Gracias por tomarse el tiempo de dejarnos su opinión! Nos alegra saber que ha encontrado nuestro servicio de atención al cliente útil durante la configuración y puesta en marcha. Lamentamos escuchar que las traducciones no han sido de su agrado y tomaremos en cuenta sus comentarios para mejorar en este aspecto. Agradecemos su apoyo y esperamos seguir brindándole una excelente experiencia. Si tiene alguna sugerencia o comentario adicional, no dude en comunicarse con nosotros. ¡Gracias de nuevo!
-Sophie

2022年11月28日

Still testing the APP. But so far APP is super easy to use and support is also helpful. Some minor things in term of customisability needs to improve for our needs though (font type, etc.)

SANVT
ドイツ
アプリの使用期間:約5時間
Channelwillが返信しました 2022年11月29日

Hi SANVT!

Thank you for your time to leaving us a review. Ease of use is what we've been working on, and customer service is what we've been working on as well.
In addition, regarding the feedback about font, we will continue to develop in the near future. If you are interested, you can follow our community to get our app roadmap 👉 https://loloyal.canny.io

Should you need any other support, please do not hesitate to contact us on Live Chat.💖

Best Regards,
Catherine | Loloyal Team

2023年1月7日

le service client est parfect, les reponces simples et rapides! l'apllication je dois ancor la tester mais elle a l'aire de être tés bien!

Libellula Collection
フランス
アプリの使用期間:約4時間
Channelwillが返信しました 2023年1月7日

Nous apprécions vos aimables paroles et le temps que vous avez pris pour nous faire part de vos commentaires. Le service client est notre première priorité, nous sommes donc ravis de l'avoir rempli ! Votre entreprise rend notre travail gratifiant. Je l'apprécie sincèrement.
-Catherine

2023年2月5日

i think app is good , i would definitely recommend but needs more features which i have messaged the agent

Battle Supreme
イギリス
アプリの使用期間:約1時間
Channelwillが返信しました 2023年2月5日

Thank you for providing us with your feedback. We are deeply sorry if our service did not meet your expectations. Please know that we would be happy to arrange a conversation with you and our team to discuss your feedback, you may check your email and we are looking forward for your response. We are interested in hearing your opinions and suggestions.
-Mariadel

2023年8月15日

Very easy to set up and customer service is very fast and communication is clear. I only gave 4 stars because no option to use your own image, i just downloaded it but i will come back with the remaining star if the experience using it is good. I'm positive it will be a good one hopefully.

Shemanzi
アメリカ合衆国
アプリの使用期間:約1時間
Channelwillが返信しました 2023年8月17日

Thank you so much for taking the time to share your thoughts and for giving our app a try! We understand your feedback regarding the option to use your own image, and we're pleased to inform you that there are options to let you upload your own image indeed available. I emailed you already the steps on how to access these options. 🤗 It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. 😊 If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. Have a lovely day!~🌹

- Mariadel

2023年10月14日

super efficace

Ma boutique
フランス
アプリの使用期間:25分
Channelwillが返信しました 2023年10月16日

We sincerely appreciate you taking the time to share your feedback about your experience with our app. Your rating and comments are truly valuable to us.

We're thrilled to know that you had a positive experience with our app, and we'd love to make it even better. Your input is essential in helping us reach your improved impression with our app. If there are any specific features or improvements you'd like to see, please don't hesitate to let us know. Your suggestions will be a driving force for enhancing your future experiences. 💖

We're here to provide you with the best service and a seamless experience. We look forward to your next visit and the possibility of enhancing the way you perceive our app.

Thank you for your support and trust in Loloyal. We can't wait to serve you again in the future! 💝

- Mariadel 🥰💖

2024年9月10日

Intrigue Ink
アメリカ合衆国
アプリの使用期間:5ヶ月
Channelwillが返信しました 2024年9月11日

Hello Grace,

This is Sophie from Loloyal support. Thank you for taking the time to write your feedback!

We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. 😊

If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. Have a lovely day!~🌹

Best regards,
Sophie 💗
Loloyal Customer Support 🌟

2024年6月11日

Éclat Urbain
フランス
アプリの使用期間:17日
Channelwillが返信しました 2024年6月14日

Bonjour Jérémie,

C'est Kim de l'équipe d'assistance Loloyal de Channelwill. Merci d'avoir laissé un commentaire sur Loloyal ! Nous apprécions que vous ayez pris le temps de partager vos impressions.😊

Chez Loyloyal, nous nous engageons à créer la meilleure expérience possible en matière de récompenses. Nous cherchons toujours à nous améliorer et à garantir à nos utilisateurs la meilleure valeur possible.

Nous avons pris note de votre commentaire et aimerions en savoir plus sur votre expérience avec l'application jusqu'à présent. Y a-t-il quelque chose de spécifique que vous avez trouvé particulièrement utile, ou peut-être des fonctionnalités que vous n'avez pas encore explorées ?

Nous attendons avec impatience votre réponse et vous remercions de votre soutien !

Meilleures salutations,

L'équipe d'assistance de Loloyal

2024年1月7日

Classyritty
イギリス
アプリの使用期間:6ヶ月
Channelwillが返信しました 2024年1月8日

Thank you so much for taking the time to leave us a four-star review! 🌟 We greatly appreciate your feedback and are thrilled to know that you had a positive experience with our [product/service].

Your input is invaluable to us as we continuously strive to improve and enhance our offerings. If there's anything specific you enjoyed or if you have any suggestions for how we can make your experience even better, please feel free to share.

We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. Once again, thank you for choosing us, and we look forward to serving you again in the future.

Thanks again for choosing us!
Best regards,
Sophie|Loloyal Reward Team

2023年12月28日

F A T E
アメリカ合衆国
アプリの使用期間:約1ヶ月
Channelwillが返信しました 2023年12月30日

Thank you for taking the time to rate our app . We appreciate your positive feedback and are delighted to know you've had a satisfactory experience.

If you ever have any specific suggestions or if there's anything we can do to enhance your experience, please feel free to let us know. Your insights are invaluable as we continuously strive to improve.

We value your support and look forward to providing you with an even better experience in the future.

Best regards,
Nona|Loloyal Reward Team