レビュー (980)
絞り込む
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評価順
Amazing customer support even with the free plan, I have never seen that fast and precise customer support. The loyalty rewards button disapeared from website for no reason, chatted them, Mariadel lady chatted back, she explained steps, and literally fixed in minutes. From the time of the first msg to the fix was 5 minutes.
I am amazed.
The app works perfectly and does it's job very well.
Thank you for your glowing review! We are thrilled to hear that our customer support team was able to assist you quickly and effectively, even on our free plan. We will be sure to pass along your kind words to Mariadel and the rest of our team. We are also glad to hear that the app works perfectly and meets your needs. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing our company!😊😊
-nona
Esta super bien
Muchas gracias por tu maravillosa reseña! Nos encanta saber que encuentra nuestra aplicación "súper buena". Su satisfacción es nuestra principal prioridad y es fantástico saber que estamos cumpliendo con sus expectativas. Si tiene alguna sugerencia o necesita ayuda, no dude en comunicarse. ¡Estamos aquí para ayudar!
Gracias de nuevo por tu apoyo.
Atentamente,
Kim|Equipo de soporte leal
Been working for around an hour. My store & customers are in spanish based country, so i had to manually check the translation. After fixing minor mistakes that make some phrases out of context im ready to keep adjusting points & rewards. Support its fast & accurate, took around 5 minutes to get an aswer from real person. I will update the review at end of 7 days demo. We currently have around 1,000 daily users in our website so im excited to see how Loloyal Works :)
EDIT, dev team translated email template, huge thanks :)
Thank you for taking time to leave us a review! We understand that working with a Spanish-based store can present some unique challenges when it comes to translations. We appreciate your patience in manually checking and fixing minor translation issues to ensure a seamless experience for your customers. Your dedication to delivering a top-notch experience doesn't go unnoticed. 💞
We're thrilled to hear that you're ready to continue adjusting points and rewards with Loloyal. Also, it seems that you have a pending request with us, and we want to assure you that we're committed to delivering on that promptly. Our developers said it will be done tomorrow, no worries for we will inform you once it is done. 🥰 Please feel free to reach out if you have any further questions or need assistance along the way.
We're excited about the opportunity to serve your store, especially with your impressive daily user count of 1,000. We're confident that Loloyal will help enhance your customer loyalty program and provide value to both you and your customers. 💗
At the end of your 7-day demo period, we hope that we'll improve your impression with our app, reflecting your overall experience with Loloyal. We're here to support you every step of the way, and we're eager to exceed your expectations. 🥰 Please also let us know what can we do to improve your impression with our app and our service, we will be very glad to hear that. 💞
Thank you once again for choosing Loloyal, and we look forward to continuing to assist you with your loyalty program needs!
- Mariadel
Great customer service! Very responsive and they managed to fix any issues very promptly. The app has many great features and more are frequently added too
Thank you so much for your positive feedback! 🌟 We're thrilled to hear that you've had a great experience with our customer service and that our team was able to address any issues promptly. 😊 We're constantly working on enhancing our app and adding more features to ensure an even better user experience. Your support means a lot to us! If you ever have more feedback or suggestions, feel free to share. 🚀👍
Sophie|Loloyal Team💎
很棒的機制軟體 推薦
感谢您的精彩评论！我们很高兴听到您认为我们的软件机制很棒，并愿意向您推荐。
您的满意是我们的首要任务，很高兴知道我们的软件满足了您的需求。如果您还有任何问题或需要帮助，请随时联系我们。我们将竭诚为您服务！
再次感谢您对 Loloyal 的推荐和支持。
致以最诚挚的问候、
Kim|Loloyal支持团队
cool
👍 Awesome to hear that you found it cool! Thanks for the positive feedback! 😎✨
Best regards,
Sophie 💗
Loloyal Customer Support 🌟
Perfect support (thanks Sophie) and perfect tool, I really recommend !
Absolutely thrilled to hear you had a positive experience with our support, especially with Sophie! 😊 We're delighted that you find our tool perfect and appreciate your recommendation! 🌟 Thank you for your kind words! If you ever need assistance or have further feedback, feel free to reach out. Happy to have you on board! 🚀 #CustomerSatisfaction #PerfectTool
Best regards,
Sophie 💗
Loloyal Customer Support 🌟
Per ora ok
Grazie per il tuo feedback! Siamo felici che finora tutto sia ok. Se hai bisogno di ulteriore assistenza o hai domande, non esitare a contattarci. Siamo qui per aiutarti!
Cordiali saluti,
Mariadel 💗
Loloyal Customer Support 🌟
This app is great! Easy to set up and integrate with other apps in my store. I asked that the watermark be removed on my widget and Joewelyn had me set up in just a few minutes. I am excited to offer loyalties to my customers and hope to see how this impacts my business!
Thank you for your positive feedback! We're glad to hear that you find our app easy to use and integrate with your store. Our team is always here to help and we're happy to have assisted you in removing the watermark on your widget. We hope that our loyalty program will help you increase customer retention and grow your business. If you have any further questions or concerns, please don't hesitate to reach out to us. 😊
-Sophie 💗
I'm not sure yet
Thank you so much for taking the time to leave us a review! 🌟 We understand and value your thoughts about our App. 🥰
Your input is invaluable to us as we continuously strive to improve and enhance our offerings. If there's anything specific you enjoyed or if you have any suggestions for how we can make your experience even better, please feel free to share.
We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. We look forward to serving you again in the future.
Thanks!
Best regards,
Kim|Loloyal Reward Team