レビュー (1,116)
絞り込む
-
評価順
Easy to use, A++ customer service
Thank you for the fantastic review! We're thrilled to hear that you find our app easy to use and that our customer service earned an A++ rating from you. Your satisfaction is our top priority, and we're here to assist you whenever you need.
If you have any more feedback or need further support, please don't hesitate to reach out.
Best regards,
Kim|Loloyal Support Team of Channelwill
購入金額に応じたポイント付与や、会員ランクによるポイント付与率の変更、様々なアクションに応じたポイント付与ができるので、様々なキャンペーンに対応できそうです。
ウィジェットの編集などもわかりやすく、テンプレートもあるのでとても使いやすいです。会員ランクのアイコンなども数種類から選べます。
様々なプログラムが設定できる分、初期の設定を事前に確認と検討しておく必要があると感じました。
気になる点：たまったポイントを割引として利用する場合は、一度クーポンに変換する必要があるのでお客様の手間が発生します。
特に良かった点：サポート体制が素晴らしいです！不明点や問題が発生した際にサポートへ問い合わせしたところ、迅速（1-4日以内）かつ柔軟に対応していただけました。
サポートしてくださったMariadelさんとKimさんに心より感謝申し上げます。
翻訳アプリを使用してくださっているため、サポートへの問い合わせは日本語でも大丈夫でした。
徹底的かつ肯定的なレビューをありがとうございます!ご購入金額や会員ランク、さまざまなアクションに応じてポイントが付与されるなど、多彩なアプリをご利用いただければ幸いです。ウィジェットの編集が簡単で、テンプレートが利用できるため、エクスペリエンスがスムーズになったことは大変喜ばしいことです。
蓄積されたポイントをクーポンに変換するために必要な労力について、建設的なご意見をありがとうございます。あなたのフィードバックは、改善し、ユーザーにより良いガイダンスを提供するのに役立ちます。
マリアデルとキムを含む当社のサポート チームが優れたサービスを提供し、質問に迅速かつ柔軟に対応したことを特にうれしく思います。言語サポート機能も役に立ったとのお言葉をいただき、大変嬉しく思います。
さらにご質問がある場合やサポートが必要な場合は、お気軽にお問い合わせください。私たちは、お客様が可能な限り最高の体験をお届けできるようお手伝いいたします。
ご支援と当社のアプリをお選びいただきまして、重ねて御礼申し上げます。
よろしくお願いします、
キム|忠実なサポートチーム
really a great app for customer retention. FREE plan is also have a satisfied function. And customer service is not AI ,it is real and quick response ,.I have got a full answer to solve my problem. RECOMMED THIS APP
Thank you so much for your fantastic review! We're thrilled to hear that our customer service has been helpful and that you find the app easy to use. Your recommendation means a lot to us!
We're here to assist you anytime you need, so don't hesitate to reach out with any further questions.
Best regards,
Sophie|Loloyal Support Team of Channelwill
HELP CENTER is speedy respond and helpful, the app is great also
Thank you so much for your kind words! We're thrilled to hear that you find our Help Center responsive and helpful, and that you're enjoying the app. We're always here to support you and ensure you have a great experience. If you ever need anything else, don't hesitate to reach out! 😊
Best Regards,
Kim|Loloyal Support Team of Channelwill
always helpful support.
Thank you for your kind words! We're always here to help. 😊🙌
Best regards,
Sophie|Loloyal Support Team of Channelwill
so far, my experience with Nova, the customer service representative, has been very helpful in helping me unlock certain free features on my profile. I haven't gotten to see the full results of this app so I will update when I do
Hello! 👋🏼
Thank you for sharing your experience with us! We’re so glad to hear that Nova has been helpful in unlocking those features for you.
We understand that it takes time to fully explore all that our app has to offer, and we appreciate your willingness to update us as you continue your journey. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to support you!
Looking forward to hearing about your experience as it unfolds!
Best Regards,
Nova|Loloyal Support Team of Channelwill
Hi Just installed the app.
Still going through it
I had some questions and Nova on customer service was great
she reply very fast and help a lot
Thank you
Thank you for your review! We're thrilled to hear that Nova provided you with fast and helpful support as you explore the app. If you have any more questions as you continue, don’t hesitate to reach out—our team is always here to assist! Enjoy using the app!
Best Regards,
Kim|Loloyal Support Team of Channelwill
还不错。
感谢您的评论！ 😊 我们很高兴您对我们的服务感到满意。如果您有任何建议或需要帮助，请随时告诉我们。🙏
致以最诚挚的问候、
Sophie|罗洛亚 Channelwill 客户支持
Setting up Loloyal was easy to accomplish. When I contacted support to inquire about new features I received timely and accurate information. The representative was extremely helpful.
Thank you for your kind words! We're glad to hear that setting up Loloyal was a smooth process for you and that our support team could provide you with timely and accurate information. If you have any more questions or need further assistance, we're always here to help!
Best Regards,
Kim|Loloyal Customer Support of Channelwill
Top Support, great App. We tried a lot of loyaty apps but this one seems to be the best for our needs. 100% Rekommandation
Thank you for your awesome review! We are thrilled to know that you found our support excellent and our app great! Your satisfaction is our priority! We love to hear that you have found our app the best app that caters your business needs. Thank you so much for your recommendation.
We are looking forward to serving you again soon. Have a nice day!
Best Regards,
Kim|Loloyal Support Team of Channelwill