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Ideal para captar mas clientes, es fácil de usar muy intuitiva y el equipo de soporte te ayudan en todo lo que necesitas, son muy amables
Agradecemos que se haya tomado el tiempo para escribir una excelente reseña y brindar sus opiniones.
Nos complace brindarle un excelente servicio, si tiene alguna pregunta, no dude en dejarnos un mensaje. Muchas gracias.
-Catherine
非常推薦這款評價積分累積的程式使用
中/英的客服都可以協助處理
非常有耐心、效率也很高
如果你有想要完善的會員制度系統
試試這款吧！
感謝您對我們的推薦和支持，我們很高興能夠為您提供優質的客戶服務。我們一直致力於不斷完善會員制度系統，並為客戶提供更好的使用體驗。再次感謝您的評價和支持，期待為您提供更好的服務。🤗💗
- Joewelyn 🌹
Sempre più entusiasta di questa app. Mi sta rendendo il sito veramente più valorizzato e carino per coinvolgere i clienti
Merci pour la merveilleuse critique et d'avoir pris le temps de partager vos commentaires. Notre priorité est le service à la clientèle et nous sommes ravis d'avoir atteint cette marque! Des clients comme vous font de notre travail un plaisir. Merci beaucoup, se vous avez besoin d'aide, n'hésitez pas à nous contacter.
-Catherine
Sehr schnelle und freundlicher Support. Auf Input gehen sie schnell und unkompliziert ein. Die App ist unkompliziert und perfekt für unsere Wünsche.
Grazie mille per la tua recensione positiva! Siamo felici di sapere che il nostro team di sviluppo ti abbia aiutato ad utilizzare l'app al meglio e che il nostro servizio di assistenza sia stato di tuo gradimento. Speriamo di continuare a fornirti un'esperienza d'uso eccellente. Grazie ancora per averci scelto e per aver consigliato la nostra app!
- Mariadel 💖
Great app Highly recommend it. Its been a great experience. The only thing is it needs to interface with more review apps for shopify.
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel
The issue was the was the Birthday field did not show the pencil for the customer to enter their birthdate. It might have been the user profile was created before we installed the app.
After a few minutes with Catherine in support she got us our result.
Thank You!
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Catherine
Awesome customer support and app functionality. Everything works as I hoped, I could customize things to my specifications. Highly recommended!!
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine
I have just installed the app and the customer support lady was amazing at helping me unlock and configure the theme.
Hi Fledglings,
We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.
Cheers to more success! ✨🥂
Catherine | Loloyal Team
I have just had the most appalling chat with Sophie that I can't believe even happened. She just continued to argue with me even after I asked to speak to someone else several times. The issue started when my customer didn't receive their points for their birthday.
My customers birthday was on 11 June. She input her details on 21 April (50 days before her birthday) This app says you must enter your birthdate at least 30 days prior to your birthday in order to receive the points. I have a whole transcript of an argument with Sophie trying to explain that 50 days is AT LEAST 30 days before her birthday. Sophie insists that in order to receive birthday points the customer had to input their birthday WITHIN 30 days of their birthday.
We went around in circles I don't know how many times. She even sent me a screenshot of the Oxford dictionary trying to prove her point but which actually proved mine. The upshot of all this is they have lost a customer. I'm still in shock about the terrible service.
They need to update the instructions from "Customers must enter their birthday at least 30 days in advance to receive birthday points." to say WITHIN 30 days NOT AT LEAST 30 days.
Dear Valued Customer,
We apologize for the unpleasant experience you had with me on our customer service team. I understand your frustration regarding the issue with your customer's birthday points and we take full responsibility for the miscommunication that occurred.
Upon reviewing the situation, we have updated our instructions to clarify that customers must input their birthday within 30 days of their birthday in order to receive the points. We appreciate your feedback and will use it to improve our services in the future.
We hope to have the opportunity to regain your trust and business in the future.
Sincerely,
Sophie | Loloyal Support
Wonderful service loved the amount of help that was given and such positive attitude towards the project at hand