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The issue was the was the Birthday field did not show the pencil for the customer to enter their birthdate. It might have been the user profile was created before we installed the app.
After a few minutes with Catherine in support she got us our result.
Thank You!
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Catherine
Awesome customer support and app functionality. Everything works as I hoped, I could customize things to my specifications. Highly recommended!!
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine
I have just installed the app and the customer support lady was amazing at helping me unlock and configure the theme.
Hi Fledglings,
We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.
Cheers to more success! ✨🥂
Catherine | Loloyal Team
Wonderful service loved the amount of help that was given and such positive attitude towards the project at hand
This is a pretty decent App for people who are looking for a good looking and well working Loyalty and Reward system. The support you get is also very helpfull and fast! Now the best part: This App is absolutely for free! Amazing isn´t ist?! I really recommend this App for anyone who is looking for the above mentioned.
Excelent service
Thank you for your kind words and positive feedback. We are thrilled to hear that you had an excellent experience with our service. We appreciate your support and hope to continue providing you with top-notch service in the future. 🤗💗
- Joewelyn 🌹
Great app and has excellent customer service. Thank you! Highly recommended. I love this app and will use it for a long time.
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Catherine
all good easy and fast
the customer service was excellent and they unlocked free tools and features
thanks
We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel
She was excellent, very knowledgeable & professional. I was having problems customizing my reward widget & she was so quick & efficient at fixing the problem I was having. I recommend this app 100%. Very happy customer here
Wow! We are happy to receive a happy feedback experience with our support. If you have further support needed, you can contact us anytime. 😊
-Mariadel
Amazing, thanks Mariadel! Helped me set up super quick! I highly recommend this to any owner looking to increase brand loyalty!
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel